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Contents
Each of the components listed in the following table must meet the requirements. Use of unsupported components can result in a nonfunctional deployment.
Component |
Requirements |
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Microsoft Windows-based thin client hardware |
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Microsoft Windows-based thin client OS |
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Windows Embedded Standard-based thin client hardware |
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Windows Embedded Standard-based thin client OS |
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Hosted virtual desktop OS (server-side) |
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Connection broker for the hosted virtual desktop |
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Receiver or client (on the thin client) |
Citrix Receiver (ICA) for Windows (Receiver Version and Installer Version): 4.3.100/14.3.100 VMware Horizon Client for Windows (32 or 64 bit): 3.5.2 Before you install Cisco VXME Client, install the Citrix Receiver or VMware Horizon Client on the thin client. If you upgrade your Citrix or VMware product, or change from a Citrix environment to a VMware environment, reinstall the Cisco VXME Client. |
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Cisco Unified Communications client on the hosted virtual desktop:
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Cisco Jabber for Windows 11.5 running on the hosted virtual desktop (HVD). Cisco VXME is compatible with all future 11.5(X) Cisco Jabber for Windows versions. For complete information about virtual environment compatibility, see the Virtual Environments section in the Installation and Configuration Guide for Cisco Jabber for Windows for your release. |
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Windows Server (Required for Citrix XenApp) |
(Standard, Enterprise, Datacenter, and Foundation) |
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Cisco Unified Communications Manager |
Cisco Unified Communications Manager version 9.x or later |
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Accessories |
For a complete listing of supported audio and video accessories, see Unified Communications Endpoint and Client Accessories, at http://www.cisco.com/c/en/us/products/unified-communications/uc_endpoints_accessories.html. Ensure that all Jabra devices are running the latest firmware. You can use the Jabra Direct to update the firmware. For more information visit: http://www.jabra.com. |
Note | The Cisco VXME Client installer does not add firewall rules. You may need to disable the Windows Firewall on the endpoints, or add an exception to allow Cisco VXME Client. |
The following table lists the ports or port ranges used by Cisco Virtualization Experience Media Edition for Windows.
Cisco Virtualization Experience Media Edition uses the computer-telephony integration (CTI) protocol. Cisco Jabber for Windows on a hosted virtual desktop uses outbound TCP port 2748 to connect to the CTI gateway. The CTI gateway is the CTI Manager component of Cisco Unified Communications Manager.
For a complete listing of ports required by Cisco Jabber for Windows, see the planning guide for your release of Cisco Jabber.
Audio Codec |
Video Codec |
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G.722 |
H.264/AVC |
G.722.1 (24 and 32k) G.722.1 is supported on Cisco Unified Communications Manager 8.6.1 or later. |
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G.711 A-law |
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G.711 u-law |
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G.729a |
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Opus Opus is supported on Cisco Unified Communications Manager 11.0 or later. |