Step 2
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In the Active Clients summary section, click the count display icon to view high-level details of the client device or navigate to Monitoring>Network SummaryClients. This section will give you an overview of the connected clients and its parameters as explained below:
In the Clients page, there are three upper blocks that list the following details:
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Clients—This tile displays the total number of clients connected.
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Wireless—This tile displays the number of clients specific to 2.4 GHz and 5 GHz radio.
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Apple—This tile is specific to the Apple Clients. Specifies the number of clients.
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Fastlane—This tile displays the number of fastlane using clients. Fastlane allows iOS apps connected to CBW access points
to be prioritized. This means your voice, video and real-time data gets to be first in line. To enable Fastlane go to Wireless Settings>WLANs>Add/edit WLAN>Traffic Shaping>Fastlane.
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Analytics—This tile displays the number of Analytics capable clients.
Click on the required client from the list in the table displayed to view the per client details. The following details are
displayed:
Client Details Table
You can click the downward arrow on the top right of the column headers to customize the details displayed in the table. You
may choose to hide, show or rearrange the desired columns, sort them in the order you wish or filter the table contents based
on the desired parameters.
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User Name—The user name of the client connected to the Primary AP (Default: Unknown).
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IPv4 Address— The IPv4 address is a 32-bit number that uniquely identifies the client device.
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AP Name—The configured AP name to which the client associated will be displayed in this column.
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Protocol—The WiFi standard through which the client is connected. It can be 802.11a/b/g/n/ac.
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Hostname—The MAC address of the client is displayed by default. Enable Wireless Settings>Add/Edit WLAN>Local Profiling to view the hostname of the clients supported.
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Client Type—The Capable Client’s operating systems will be displayed in this column as Android, Apple-Device etc.
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Connection Speed—The maximum data rate strength of the client connected to the access point. The values are displayed in units
of Mbps.
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Status—The active status of the client.
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Signal Quality—Signal quality is a value ranging from 0 to 100 dB. This includes, the noise generated by interference sources
and the signal strength.
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Signal Strength—Signal strength is the wireless signal power level received by the wireless client. Strong signal strength
results in more reliable connections and higher speeds. Signal strength is represented in -dBm format, ranges from 0 to -100dBm.
The closer the value to 0, the stronger the signal.
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Usage—The amount of data consumed by the client.
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WLAN SSID—Shows to which SSID the client has connected.
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Uptime—The duration of how long the client is connected to the access point.
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Mac Address—The MAC(Hardware) address of the client connected.
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Frequency Bandwidth—The radio on which the client is connected 2.4 GHz or 5 GHz.
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WLAN Profile—The profile name of the configured WLAN to which the client is connected.
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AP MAC—Radio MAC address of the corresponding access point to which the client is connected.
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AP Group—This column shows the access points groups to which it is configured.
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IPv6 Address—This is the IPv6 address of the client device.
Client View
Select a required client from the list displayed to view the following details:
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GENERAL
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User Name—The user name of the client connected to the Primary AP (Default: Unknown).
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Hostname—The MAC address of the client is displayed by default. Enable Wireless Settings> Add/Edit WLAN> Local Profiling to view the hostname of the clients supported.
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MAC Address—The MAC(Hardware) address of the client connected.
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Deauthenticate—Click this option to disconnect the client.
Note
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Deauthenticating the client removes a client from the WLAN, but that client will be able to rejoin unless their MAC address
is added to the Blocklist.
To block the client permanently, navigate to , click Add MAC address, select Blocklist as the type and hit Apply & Save.
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Uptime—The duration of how long the client is connected to the access point.
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SSID—Shows to which SSID the client has connected.
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AP Name—The configured AP name to which the client is associated. The AP name along with the location can be configured by
navigating to .
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Nearest APs—List of AP names nearer to the client based on signal strength.
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Device Type—The Capable Client’s operating systems will be displayed in this column as Android, Apple-Device etc,
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Performance—This shows the Signal Strength, Signal Quality, Connection Speed, Channel Width.
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Capabilities—This gives information on which domain the client is associated to the AP and its Spatial Stream.
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Cisco Compatible—Cisco Compatible state changes only when a Cisco client (which supports CCX extensions of the IEEE standards)
get associated to your access point.
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Client connection score—Connection score is the percentage based connection quality between client and the access point. It
denotes the current client data transfer speed. Higher the percentage, the faster and higher the data transferred. This value
is based on the Client Actual Rate divided by either the Client Max Capability or Max AP Configured (whichever is lower).
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CONNECTIVITY GRAPHIC—This line graph represents the stages and current status of the associated client as Start, Association,
Authentication, DHCP, and Online.
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TOP APPLICATIONS—The top applications that are being used by the client device is presented in a graphical or tabular format.
To utilize this, the user must enable AVC in .
Note
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Ensure that the Application Visibility Control (AVC) is active under WLAN settings to view this data.
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MOBILITY STATE—This shows the graphical flowchart of stages on how the client is connected to the Primary AP.
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Name of the Primary AP, with its IP address and the model number of the AP on which it is running.
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Name of the AP with which the client is connected to the Primary AP, the AP's IP address, and the AP's model number.
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Nature of connection between the AP and the client. For example, wireless 802.11n 5 GHz connection.
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Name of the client, type of client (such as Microsoft Workstation), VLAN ID of the client, and the client's IP address.
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NETWORK & QOS —This shows client capability of some IEEE standards and user configured parameters such as IP address, VLAN,
Source Group Tag, Fastlan Client, Mobility Role, WMM, U-APSD and QoS Level.
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SECURITY & POLICY—This table shows the encryption type and security policies on which the client is associated to the access
point such as Policy (WPA2 or WPA3), Cipher, Key Management, EAP Type, ACL, mDNS, and AAA Role.
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