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Cisco AS5300 Software Configuration Guide
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Update to AS5300 Installation and Software Configuration Guides
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To ensure your safety and the safety of others, be sure the power is OFF and the power cord is unplugged before working on the router.
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Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.
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Before opening the chassis, disconnect the telephone-network cables to avoid contact with telephone-network voltages.
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Do not work on the system or connect or disconnect cables during periods of lightning activity.
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Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected. For systems without a power switch, line voltages are present within the power supply when the power cord is connected.
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Before performing any procedures involving installing or removing chassis elements, ensure that power is removed from the DC circuit. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position.
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Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on DC units.
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Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.
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Only trained and qualified service personnel should be allowed to install or replace this equipment.
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Caution
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Before opening the chassis, ensure that you have discharged all static electricity from your body and be sure that the power is OFF.
Follow these guidelines when working on equipment powered by electricity:
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• Preventing Electrostatic Discharge DamageElectrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It occurs when electronic printed circuit cards are improperly handled and can result in complete or intermittent failures. Always follow ESD prevention procedures when removing and replacing cards. Ensure that the chassis is electrically connected to earth ground. Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground. To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis. ![]()
Caution
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For safety, periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohm (Mohm).
General Safety RecommendationsFollow these guidelines to ensure general safety:
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• Required Tools and EquipmentTo install or remove voice cards with DSP modules or perform other maintenance procedures, you will need the following tools and equipment, which are not included:
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• Removing and Installing Cards and ModulesThis section describes how to remove and install VoIP cards and modules. This section describes how to: Removing VoIP CardsIf you are installing (rather than replacing) a card, skip this topic. To remove the VoIP card, perform the following steps:
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Do not work on the system or connect or disconnect cables during periods of lightning activity.
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The cards are not hot-swappable (that is, you cannot remove or install them when the power to the access server is ON). Be sure to turn OFF the power to the access server before installing or removing cards. Failure to do so can damage the access server.
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Warning ![]() Before performing any of the following procedures, ensure that power is removed from the DC circuit. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position. Figure 3 DC Power Supply Connections ![]()
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Step 4 Figure 4 VoIP Card Removal
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Caution
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The EMI protective devices on the VoIP card are designed to make the card fit tightly. When removing the card, they can release suddenly. Exercise caution when removing the VoIP card with the card removal tool.
Figure 5 Removing VoIP Card
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Step 6
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• Removing DSP ModulesIf you are installing a new card with modules already mounted on it, go directly to the topic, "Installing VoIP Cards." To remove DSP modules:
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Step 2 Figure 6 Removing DSP Modules
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Step 5 Installing DSP ModulesIf you are installing a new card with modules already mounted on it, go directly to the topic, "Installing VoIP Cards." ![]()
Caution
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Do not mix DSP modules on the same voice card. You cannot install a DSP 549 double-density module and a DSP 542 module on the same voice card, nor can you mix a voice card carrying only DSP 549 modules and a voice card carrying only DSP 542 modules in the same chassis.
To install a DSP module:
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Step 2 Figure 7 Installing DSP Modules
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Note
Step 3 Installing VoIP CardsTo install a VoIP card:
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Step 4 Figure 8 Installing the VoIP Card
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Caution
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The illustration shows the DC power supply terminal block. Wire the DC power supply using the appropriate wire terminations at the wiring end, as illustrated. The proper wiring sequence is ground to ground, positive to positive, and negative to negative. Note that the ground wire should always be connected first and disconnected last.
Figure 9 DC Power Supply Connections
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Do not overtorque the terminal block contact screws. The recommended torque is 8.2 ± 0.4 inch-lb.
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Warning ![]() After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position.
Step 7 The internal power supply fan should power on.
Step 8 Cisco IOS Software RequirementsThe following Cisco IOS Release images are required for the 542 DSP and 549 DSP modules:
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• Software FeaturesThis section describes the newest software features of the VoIP card and the DSP modules, which are listed below: For full descriptions of existing software features of the VoIP card and the DSP refer to the Cisco AS5300 Universal Access Server Software Configuration Guide. CODECsSome new compression/decompression (CODECs) has been added to the Cisco AS5300 universal access server. The following table lists the available CODECs with their default packet size (in bytes) and their ranges.
High-Density DSPsThe Cisco AS5300 universal access server DSP/voice modules support the following sessions:
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A Cisco AS5300 universal access server can support up to 10 modules of either AS53-6VOX or AS53-VOXD, but it cannot support both.
DTMF-RelayDTMF is the tone generated when pressing a digit on a touch-tone phone. This tone is compressed at one end of a call and when it is decompressed at the other can become distorted, depending on the CODEC used. The DTMF-relay feature transports DTMF tones generated after call establishment out-of-band via a standard H.323 out-of-band method and a proprietary, RTP-based mechanism. The principal advantage of this feature is that it transmits DTMF tones with greater fidelity than is possible in-band for most low-bandwidth CODECs such as G.729 and G.723. Without the use of DTMF-relay, calls established with low-bandwidth CODECs may have trouble accessing automated DTMF-based systems such as voicemail, menu-based ACD systems, automated banking systems, and so on. DTMF-relay is disabled by default when a dial-peer is created. The dtmf-relay command specifies how an H.323 gateway relays DTMF tones between telephony interfaces and an IP network. Options allow the gateway to forward tones as part of the signal or as part of an H.245 control channel. The no form of this command removes all signaling options and transmits the DTMF tones as part of the audio stream. dtmf-relay [cisco-rtp] [h245-signal] [h245-alphanumeric] Syntax DescriptionThe DTMF-relay syntax is as follows:
• 5300# conf t 5300(config)# dial-peer voice 103 voip 5300(config-dial-peer)# dtmf-relay cisco-rtp h245-signal 5300(config-dial-peer)# end 5300#
• 5300# conf t 5300(config)# dial-peer voice 103 voip 5300(config-dial-peer)# no dtmf-relay 5300(config-dial-peer)# end The dtmf-relay command determines the outgoing format of relayed DTMF tones. The gateway automatically accepts all formats. The gateway only sends DTMF tones in the format you specify if the remote device supports it. If the remote device supports multiple formats, the gateway chooses the format based on the following priority:
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Note Preparing to Configure the SoftwareBefore you can configure your Cisco AS5300 to use VoIP, you must first complete the tasks listed below. If your Cisco AS5300 is already configured to use VoIP, you can skip this section. To configure your Cisco AS5300 to use VoIP:
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• For more information about these configuration tasks, refer to the Cisco AS5300 Universal Access Server Software Configuration Guide.
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• For detailed procedures, see the Cisco AS5300 Universal Access Server Software Configuration Guide. You can find the most up-to-date version of this manual online from either CCO or the CD-ROM.
• Services & Support: Technical Documents: Cisco Product Documentation: Access Servers and Access Routers: Access Servers: Cisco AS5300: Cisco AS5300 Universal Access Server Software Configuration Guide.
• Cisco Product Documentation: Access Servers and Access Routers: Access Servers: Cisco AS5300: Cisco AS5300 Universal Access Server Software Configuration Guide. For detailed examples of command output, see the Voice Over IP for the Cisco AS5300 Configuration Guide. You can find the most up-to-date version of this manual online from either CCO or the CD-ROM.
• Services & Support: Technical Documents: Cisco Product Documentation: Access Servers and Access Routers: Cisco Voice Over IP Documentation: Voice Over IP for the Cisco AS5300: Voice Over IP for the Cisco AS5300 Configuration Examples.
• Cisco Product Documentation: Access Servers and Access Routers: Access Servers: Cisco Voice Over IP Documentation: Voice Over IP for the Cisco AS5300: Voice Over IP for the Cisco AS5300 Configuration Examples. Upgrading VoIP Card VCWareTo download VCWare to your voice card, you need to:
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Note Identify Voice CardsUse the following steps to identify the voice cards in the system and determine whether the VFC is in VCWare mode or ROM monitor mode. This determines how you download software to the VFC. If there is not VCWare loaded on the VFC, you can use the ROM monitor mode to download the VCWare. Otherwise the VCWare mode is active.
Go to one of the following sections to continue the procedure to upgrade the VCWare:
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• Replace Firmware with VCWare in VCWare ModeConfigureUse the steps that follow to download new voice software if your voice card is running in VCWare mode. When downloading from a diskette, first copy the software from the diskette to a TFTP server. After the software is on the TFTP server, begin the following steps. ![]()
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Erasing the VFC files can result in system outage or the corruption of your VFC board. Check to ensure that the correct version of software resides on your TFTP server before continuing.
VerifyTo check that you have successfully downloaded the software:
• 5300# show vfc 1 dir Files in slot 1 VFC flash: File Name Size (Bytes) 1 . vcw-vfc-mz.4.0.bin 466168 2 . btl-vfc-l.4.0.bin 4174 3 . btj-vfc-l.4.0.bin 3868 4 . jbc-vfc-l.4.0.bin 12756 5 . cor-vfc-hc-l.4.0.bin 47754 6 . bas-vfc-hc-l.4.0.bin 38634 7 . fax-vfc-hc-l.4.0.bin 80794 8 . cdc-g711-hc-l.4.0.bin 218 9 . cdc-g726-hc-l.4.0.bin 218 10. cdc-g729-hc-l.4.0.bin 31516 11. cdc-g728-hc-l.4.0.bin 24334 12. cdc-g723.1-hc-l.4.0.bin 47234
• 5300# show vfc 1 def (full word is default-file) Default File List for VFC in slot 1: 1. btl-vfc-l.4.0.bin 2. cor-vfc-hc-l.4.0.bin 3. bas-vfc-hc-l.4.0.bin 4. cdc-g729-hc-l.4.0.bin 5. fax-vfc-hc-l.4.0.bin 6. jbc-vfc-l.4.0.bin 7. btj-vfc-1.4.0.bin 5300# show vfc 1 cap-list Capability List for VFC in slot 1: 1. cor-vfc-hc-l.4.0.bin 2. bas-vfc-hc-l.4.0.bin 3. fax-vfc-hc-l.4.0.bin 4. cdc-g711-hc-1.4.0.bin 5. cdc-g726-hc-1.4.0.bin 6. cdc-g729-hc.1.4.0.bin 7. cdc-g728-hc-1.4.0.bin 8. cdc-g723.1-hc-1.4.0.bin 5300# ![]()
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If you are having trouble downloading the voice card software in VCWare mode, try the following:
• 5300# show vfc 1 board VFC board state is UP, vfc status VCWARE running(0x4) VFC board in slot 1 with 24 dsps 5300#
• 5300# sh vfc 1 ver vcw Voice Feature Card in Slot 1: VCware Version : 4.0 ROM Monitor Version : 1.2 DSPware Version : 4.0 Technology : C549
• Replace Firmware with VCWare in ROM Monitor ModeConfigureUse the steps that follow to download new voice software if your voice card is running in ROM monitor mode. When downloading from a diskette, first copy the software from the diskette to a TFTP server. After the software is on the TFTP server, begin the following steps. ![]()
Caution
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Erasing the VFC files can result in system outage or the corruption of your VFC board. Check to ensure that the correct version of software resides on your TFTP server before continuing.
VerifyTo check that you have successfully downloaded the software:
• 5300# show vfc 1 dir Files in slot 1 VFC flash: File Name Size (Bytes) 1 . vcw-vfc-mz.4.0.bin 466168 2 . btl-vfc-l.4.0.bin 4174 3 . btj-vfc-l.4.0.bin 3868 4 . jbc-vfc-l.4.0.bin 12756 5 . cor-vfc-hc-l.4.0.bin 47754 6 . bas-vfc-hc-l.4.0.bin 38634 7 . fax-vfc-hc-l.4.0.bin 80794 8 . cdc-g711-hc-l.4.0.bin 218 9 . cdc-g726-hc-l.4.0.bin 218 10. cdc-g729-hc-l.4.0.bin 31516 11. cdc-g728-hc-l.4.0.bin 24334 12. cdc-g723.1-hc-l.4.0.bin 47234
• 5300# show vfc 1 def (full word is default-file) Default File List for VFC in slot 1: 1. btl-vfc-l.4.0.bin 2. cor-vfc-hc-l.4.0.bin 3. bas-vfc-hc-l.4.0.bin 4. cdc-g729-hc-l.4.0.bin 5. fax-vfc-hc-l.4.0.bin 6. jbc-vfc-l.4.0.bin 7. btj-vfc-1.4.0.bin 5300# show vfc 1 cap-list Capability List for VFC in slot 1: 1. cor-vfc-hc-l.4.0.bin 2. bas-vfc-hc-l.4.0.bin 3. fax-vfc-hc-l.4.0.bin 4. cdc-g711-hc-1.4.0.bin 5. cdc-g726-hc-1.4.0.bin 6. cdc-g729-hc.1.4.0.bin 7. cdc-g728-hc-1.4.0.bin 8. cdc-g723.1-hc-1.4.0.bin 5300# ![]()
Tips ![]()
If you are having trouble downloading the voice card software in ROM monitor mode, try the following:
• 5300# show vfc 1 board VFC board state is UP, vfc status VCWARE running(0x4) VFC board in slot 1 with 24 dsps 5300#
• 5300# sh vfc 1 ver vcw Voice Feature Card in Slot 1: VCware Version : 4.0 ROM Monitor Version : 1.2 DSPware Version : 4.0 Technology : C549
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• For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com. ![]()
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