Table Of Contents

A - B - C - D - E - G - I - L - M - N - O - P - R - S - T - U - V -

Index

A

adding

administrator account for Greetings Administrator 8-4

administrator accounts, default settings (in Connection Administration) 8-2

alternate extensions 4-3, 4-4

alternate names 4-6

class of service 6-2

MWIs for other extensions 4-36

user accounts, default (in Connection Administration) 8-1

user templates 7-2

Administrator account 1-2

after logon conversation, changing 4-20

alternate extensions

adding 4-3, 4-4

class of service settings 5-2

deleting 4-5

overview 4-3

alternate greeting

notification prompt 4-25

preventing callers from leaving messages 4-26

preventing callers from skipping 4-26

transfer to greeting without ringing phone 4-26

alternate names

adding 4-6

overview 4-5

ANI, playing 4-34

B

before and after message conversation, changing 4-34

broadcast messages, enabling users to send 4-6

Bulk Administration Tool, accessing 9-1

Bulk Edit utility, accessing 9-1

C

calendars, accessing Exchange for personal call transfer rules 4-2

caller ID 4-34

caller input overview 4-23

call holding

class of service settings 5-3

defined 4-8

call screening

class of service settings 5-3

defined 4-8

call transfers

class of service settings 5-3

overview 4-8

changing

after logon conversation 4-20

before and after message conversation 4-34

conversation menu responses 4-14

conversation menu style 4-13

conversation speed and volume 4-20

conversation version 4-12

message addressing settings 4-11

message playback order 4-31

passwords 4-38, 4-39, 4-40

time format for message timestamps 4-33

Cisco PCA, securing and changing password 4-39

Cisco Unified MeetingPlace Express 4-11

Cisco Unified Personal Communicator, configuring to access voice messages 5-2

Cisco Unity Assistant, enabling access to 5-3

Cisco Unity Connection Administration, finding users and contacts 3-1

Cisco Unity Inbox, enabling access to 5-4

class of service

adding 6-2

alternate extensions 5-2

assigning and reassigning users 6-3

assigning or reassigning users 6-3

Cisco Unified Personal Communicator 5-2

Cisco Unity Assistant 5-3

Cisco Unity Inbox 5-4

defaults 6-2

deleted message access 5-4

deleting 6-4

directory listing 5-5

greeting length 5-5

IMAP client access 5-5

live reply 5-6

message length 5-7

modifying 6-2

overview 2-2

personal call transfer rules 5-7

private distribution lists 5-9

recorded name and length 5-10

restriction tables 5-11

sending messages to system distribution list 5-12

transfer, screening, and holding 5-3

unified client 5-2

contacts

accessing Exchange for personal call transfer rules 4-2

finding 3-1

conversation

changing menu responses 4-14

changing menu style 4-13

changing speed and volume 4-20

changing versions 4-12

customizing logon 4-20

option summary 4-11

D

deleted messages, accessing 5-4

deleting

alternate extensions 4-5

class of service 6-4

MWIs 4-37

user accounts 11-1

user templates 7-4

directory assistance, enabling users to choose to be listed 5-5

E

enabling

IMAP client access to voice messages 5-5

message aging policy for users 4-28

message type menu 4-31

personal call transfer rules 5-9

Text to Speech for a user 4-46

Text to Speech in a class of service 5-13

voice recognition for a class of service 5-14

Exchange calendars and contacts, accessing for personal call transfer rules 4-2

exporting

user data and messages from Connection 1.x 12-1

user data and messages from Unity 4.x or later 12-1

G

greetings

allowing caller input during greetings 4-23

alternate greeting notification prompt 4-25

enabling 4-26

managing calls when the alternate greeting is enabled 4-26

overview 4-21

recording in multiple languages 4-27

specifying maximum length 5-5

summary of types available 4-22

I

IMAP client access to voice messages, enabling 5-5

Integrated Mailbox Configuration

creating individual user accounts 10-2

setting up 10-2

L

live reply, enabling 5-6

logon

conversation 4-20

playing message counts 4-20

playing recorded name 4-20

M

mailbox size quotas, customizing 4-28

message aging 4-28

message counts 4-29

Message Locator

enabling 4-28

phone view 4-42

messages

addressing settings, changing 4-11

language used to prompt callers 4-47

marking secure by unidentified callers 4-47

message type menu, enabling 4-31

notifications for phone and pager 4-40

notifications for SMS-compatible devices 4-44

notifications for SMTP-compatible devices 4-45

playback order for Message Locator 4-28

playback order for new, saved, and deleted messages 4-31

recording length for users 5-7

sending 4-18

specifying maximum recording length for outside callers 4-47

what unidentified callers can do 4-47

message security 5-12

message waiting indicators (MWIs), overview 4-36

Microsoft Exchange calendars and contacts, accessing for personal call transfer rules 4-2

migrating

Connection 1.x user data and messages to Connection 2.x 12-1

Unity 4.x and later user data and messages to Connection 2.x 12-1

modifying

class of service 6-2

user accounts (in Connection Administration) 11-1

user templates 7-4

MWIs

adding 4-36

deleting 4-37

editing 4-37

N

notifications

phone and pager 4-40

SMS-compatible devices 4-44

SMTP-compatible devices 4-45

O

Operator account 1-2

Outlook calendars and contacts, accessing for personal call transfer rules 4-2

outside caller options 4-47

P

passwords

changing 4-38, 4-39, 4-40

securing and changing Cisco PCA 4-39

settings 4-38

personal call transfer rules

allowing access to Outlook calendar and contacts 4-2

configuring access to Exchange data for 4-2

enabling by class of service 5-9

enabling or disabling for users 5-9

modifying options for user 4-40

overview 5-7

web tool overview 5-8

personal contacts 1-2

phone menu

send menu style 4-18

summary of settings 4-11

Phone View 4-42

private distribution lists

maximum number of lists 5-9

maximum number of members 5-10, 5-11

overview 4-43

R

recorded name

allowing users to record 5-10

maximum length 5-10

restriction tables 5-11

roles

default roles 2-2

overview 2-2

S

secure messaging 5-12

sender information, playing 4-34

sending messages

broadcast messages 4-6

message security 5-12

system distribution lists 5-12

send menu style 4-18

system contacts 1-2

system distribution list, specifying whether users can send messages to 5-12

T

Text to Speech

access to Exchange e-mail 5-13

enabling for a user 4-46

enabling in a class of service 5-13

overview 4-46

time format for message timestamps, changing 4-33

time stamp, playing 4-34

U

Undeliverable Messages Mailbox account 1-2

unidentified caller options 4-47

unified client 5-2

Unity Connection Messaging System account 1-2

user accounts

administrator roles 2-2

creating by importing from Cisco Unified Communications Manager 10-1

creating by using Integrated Mailbox Configuration 10-2

default accounts 1-2

deleting 11-1

finding 3-1

overview 1-1

users without voice mailboxes 1-1

users with voice mailboxes 1-1

user templates

adding 7-2

default templates 7-1

deleting 7-4

modifying 7-4

overview 2-1

utilities and tools

Bulk Administration Tool 9-1

Bulk Edit 9-1

V

voice recognition, enabling for a class of service 5-14