Table 3-1 Configuration Overview Checklist
Configuration Steps
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Procedures and related topics
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Step 1
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Install the Cisco CallManager software on your servers. Designate the first server as the database publisher. Designate subsequent servers as database subscribers.
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Installing Cisco CallManager Release 3.3
Server Configuration, Cisco CallManager Administration Guide.
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Step 2
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Add services as required.
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Cisco CallManager Serviceability Administration Guide
Cisco CallManager Serviceability System Guide
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Step 3
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Configure system-level settings:
•Cisco CallManagers (Some Cisco CallManager- specific elements are required, such as enabling of auto-registration and establishing a starting directory number [DN].)
•Cisco CallManager groups
•Date/time groups
•Regions
•Softkey templates (Softkey templates are a required field in device pool configuration, but they offer standard template options as well.)
•Device pools
•Device defaults
•Enterprise parameters
•Locations
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System-Level Configuration Settings, page 4-1
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Step 4
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Design and configure your dialing plan:
•Partitions
•Calling search spaces
•Route filters
•Route groups
•Route lists
•Route patterns (If you want to assign route patterns to gateways, you need to create gateways prior to configuring the route pattern for those gateways.)
•Translation patterns
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Partitions and Calling Search Spaces, page 12-1
Understanding Route Plans, page 13-1.
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Step 5
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Configure media resources:
•Conference bridges
•Transcoders
•Media termination points
•Music on hold audio sources
•Music on hold servers
•Media resource groups
•Media resource group lists
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Media Resource Management, page 16-1
Media Resource Group Configuration, Cisco CallManager Administration Guide.
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Step 6
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Install and configure one of the following voice messaging systems:
•External (non-Cisco) voice messaging system
•Cisco Unity voice messaging system
•Cisco uOne voice messaging system
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SMDI Voice Mail Integration, page 23-1
Cisco uOne Voice Messaging Integration, page 25-1
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Step 7
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Configure meet-me numbers/patterns.
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Meet-Me Number/Pattern Configuration, Cisco CallManager Administration Guide
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Step 8
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Configure message-waiting numbers.
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Message Waiting Configuration, Cisco CallManager Administration Guide
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Step 9
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Configure features:
•Call park
•Call pickup and group call pickup
•Cisco IP phone services
•Extension mobility
•Cisco CallManager Attendant Console
•Custom phone rings
•Cisco IP Manager Assistant
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Call Park, page 27-1
Call Pickup and Group Call Pickup, page 28-1
Cisco IP Phone Services, page 29-1
Cisco CallManager Extension Mobility and Phone Login Features, page 30-1
Cisco CallManager Extension Mobility, Cisco CallManager Features and Services Guide
Cisco CallManager Attendant Console, page 31-1
Custom Phone Rings, page 32-1
Cisco IP Manager Assistant, Cisco CallManager Features and Services Guide
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Step 10
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Install and configure the gateways.
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Understanding Voice Gateways, page 34-1
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Step 11
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Configure and install the phones; then, associate users with the phones. Also, configure phone button templates and softkey templates.
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Cisco IP Phones, page 35-1
Managing User Directory Information, page 15-1
Phone Button Template Configuration, Cisco CallManager Administration Guide
Softkey Template Configuration, Cisco CallManager Administration Guide
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Step 12
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Enable computer telephony integration (CTI) application support; then, install and configure the desired CTI applications.
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Computer Telephony Integration, page 36-1
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