Table 3-1 Configuration Overview Checklist
Configuration Steps
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Procedures and related topics
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Step 1
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Install the Cisco CallManager software on your servers. Designate the first server as the database publisher. Designate subsequent servers as database subscribers.
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Installing Cisco CallManager Release 3.3
Server Configuration, Cisco CallManager Administration Guide.
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Step 2
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Add services as required.
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Cisco CallManager Serviceability Administration Guide
Cisco CallManager Serviceability System Guide
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Step 3
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Configure system-level settings:
• Cisco CallManagers (Some Cisco CallManager- specific elements are required, such as enabling of auto-registration and establishing a starting directory number [DN].)
• Cisco CallManager groups
• Date/time groups
• Regions
• Softkey templates (Softkey templates are a required field in device pool configuration, but they offer standard template options as well.)
• Device pools
• Device defaults
• Enterprise parameters
• Locations
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System-Level Configuration Settings, page 4-1
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Step 4
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Design and configure your dialing plan:
• Partitions
• Calling search spaces
• Route filters
• Route groups
• Route lists
• Route patterns (If you want to assign route patterns to gateways, you need to create gateways prior to configuring the route pattern for those gateways.)
• Translation patterns
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Partitions and Calling Search Spaces, page 12-1
Understanding Route Plans, page 13-1.
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Step 5
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Configure media resources:
• Conference bridges
• Transcoders
• Media termination points
• Music on hold audio sources
• Music on hold servers
• Media resource groups
• Media resource group lists
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Media Resource Management, page 16-1
Media Resource Group Configuration, Cisco CallManager Administration Guide.
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Step 6
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Install and configure one of the following voice messaging systems:
• External (non-Cisco) voice messaging system
• Cisco Unity voice messaging system
• Cisco uOne voice messaging system
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SMDI Voice Mail Integration, page 23-1
Cisco uOne Voice Messaging Integration, page 25-1
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Step 7
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Configure meet-me numbers/patterns.
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Meet-Me Number/Pattern Configuration, Cisco CallManager Administration Guide
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Step 8
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Configure message-waiting numbers.
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Message Waiting Configuration, Cisco CallManager Administration Guide
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Step 9
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Configure features:
• Call park
• Call pickup and group call pickup
• Cisco IP phone services
• Extension mobility
• Cisco CallManager Attendant Console
• Custom phone rings
• Cisco IP Manager Assistant
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Call Park, page 27-1
Call Pickup and Group Call Pickup, page 28-1
Cisco IP Phone Services, page 29-1
Cisco CallManager Extension Mobility and Phone Login Features, page 30-1
Cisco CallManager Extension Mobility, Cisco CallManager Features and Services Guide
Cisco CallManager Attendant Console, page 31-1
Custom Phone Rings, page 32-1
Cisco IP Manager Assistant, Cisco CallManager Features and Services Guide
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Step 10
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Install and configure the gateways.
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Understanding Voice Gateways, page 34-1
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Step 11
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Configure and install the phones; then, associate users with the phones. Also, configure phone button templates and softkey templates.
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Cisco IP Phones, page 35-1
Managing User Directory Information, page 15-1
Phone Button Template Configuration, Cisco CallManager Administration Guide
Softkey Template Configuration, Cisco CallManager Administration Guide
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Step 12
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Enable computer telephony integration (CTI) application support; then, install and configure the desired CTI applications.
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Computer Telephony Integration, page 36-1
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