Table Of Contents

Message Translator

Translation Process

Use the Message Translator

Message Translator

---

This chapter provides a description and overview of message translator and contains the following topics:

•Translation Process

•Use the Message Translator

Cisco CallManager generates ISDN trace files, which can be used to diagnose and troubleshoot connectivity problems in Cisco CallManager installations. The log files contain Q.931 type messages (ISDN Layer 3 protocol).

Using the message translator tool, Cisco Support Engineers translate your incoming debugging information into familiar Cisco IOS-equivalent messages.

Translation Process

The message translator works by filtering incoming data from Cisco CallManager SDI log files, then parsing and translating them into Cisco IOS-equivalent messages. Message translator supports XML and text files. The application displays the messages in the message translator interface (Figure 9-1).

Figure 9-1 Message Translation Sample

Use the Message Translator

Perform the following procedure to start the message translation process to locate the SDI log file in the directory structure.

---

Step 1 Choose File > Open.

Step 2 In the directory listing, choose a log file for translation to Cisco IOS.

Log files can be XML or text files.

Step 3 To save the log file you have chosen from the directory listing, enter a name that will identify it as a translated Cisco IOS log file.

The log file you chose loads into the top pane of the message translator. (See Figure 9-1.)

Step 4 Choose the message to be translated.

The Cisco IOS translation of the selected message appears immediately in the ISDN translation pane at the bottom of the screen.

Step 5 Choose File > Save As IOS option, which translates and saves all ISDN messages in the log file. Keeping the translated files on hand may prove useful later on.

---