Table Of Contents
A - B - C - D - E - F - I - L - M - N - O - P - R - S - T - U - V -
Index
A
about failover 4-1
accessing web applications after failover or failback 2-1
active
both servers at same time 4-14
server, determining the 3-1
analog voice lines, connecting B-1
automatic failover and failback, disabling for troubleshooting 3-3
B
backing up Cisco Unity system 1-9
C
cables
connecting analog voice lines B-1
enabling phone system to send calls to active server in T1 integration 2-2
calls in progress, effects of failover and failback 4-6
causes
of both servers becoming active 4-14
of failback 4-11
of failover 4-10
changing
IP address of primary server 3-8
IP address of secondary server 3-13
Cisco Personal Communications Assistant, access after failover or failback 2-1
Cisco Unity
exiting software A-1
file replication 4-7
restarting server A-2
server name requirements 4-4
shutting down server A-2
starting software A-3
Cisco Unity Administrator, access after failover or failback 2-1
Configure Cisco Unity Failover wizard, running 1-2
configuring
automatic daily resynchronization of MWIs 1-5
event notification 1-5
failover, task list 1-1
failover and failback settings 1-12
failover on Cisco Unity servers 1-2
scheduled backups of Cisco Unity system 1-9
voice messaging ports on secondary server 1-3
confirming that failover and failback function correctly 3-5
connections
analog voice lines B-1
DTMF integration (illustration) 4-2
enabling phone system to send calls to active server in T1 integration 2-2
IP integration (illustration) 4-2
lines between phone system and Cisco Unity servers B-1
serial data cable B-6
serial integration (illustration) 4-3
conventions, documentation -viii
converting primary or secondary server 3-18
customizing failover and failback settings 1-12
D
data splitter for RS-232 serial cable (illustration) 4-3
data that is not replicated 4-8
default settings, failover and failback 1-12
delay
for failback to occur 4-12
for failover to occur 4-12
disabling
automatic failover and failback for troubleshooting 3-3
failover initiation for unanswered calls on primary server 1-14
documentation
audience and use -vii
conventions -viii
E
effects
of failover and failback on calls in progress 4-6
of Force Failover setting 4-5
enabling
phone system to send calls to active server in T1 integration 2-2
subscriber logon by phone after failover 1-4
event ID, using to determine cause of failover or failback 3-7
Event Monitoring Service
configuring for failover notification 1-5
initiating manual failover 3-2
event notification 1-5
events
when failback occurs 4-9
when failover occurs 4-9
exceptions to normal functionality on secondary server 4-4
exiting Cisco Unity software A-1
F
failback
cause, based on event ID 3-7
configuration settings (table) 1-13
confirming functionality 3-5
customizing settings 1-12
default settings 1-12
disabling automatic for troubleshooting 3-3
effects on calls in progress 4-6
effects on using phone as recording or playback device 2-2
interval 4-12
list of possible causes 4-11
manual 3-2
process 4-9
updating server name in Media Master after 2-2
failover
behavior during network outages C-1
cause, based on event ID 3-7
causes of both servers becoming active 4-14
configuration settings (table) 1-13
configuration wizard 1-2
configuring, task list 1-1
confirming functionality 3-5
customizing settings 1-12
default settings 1-12
disabling automatic for troubleshooting 3-3
disabling initiation for unanswered calls on primary server 1-14
effects on calls in progress 4-6
effects on using phone as recording or playback device 2-2
how it works 4-1
interval 4-12
list of possible causes 4-10
manual 3-2
process 4-9
requirements 4-4
setting up notification of 1-5
testing 1-9
uninstalling 3-18
updating server name in Media Master after 2-2
file replication 4-6
Force Failover setting, effects of using or not using 4-5
I
initiating failover and failback manually 3-2
installing lines between phone system and Cisco Unity servers B-1
integrations
analog connections B-1
DTMF connections (illustration) 4-2
IP connections (illustration) 4-2
serial connections B-1
serial connections (illustration) 4-3
interval
failback 4-12
failover 4-12
IP address
changing primary server 3-8
changing secondary server 3-13
L
licensing, restrictions on using secondary server without primary server 4-15
lines
connecting analog voice B-1
connecting serial cable B-6
Local Status, meanings of values (table) 3-1
M
manual failback, initiating 3-2
manual failover
initiating 3-2
initiating by Event Monitoring Service 3-2
Media Master, failover behavior 2-2
monitoring status of servers 4-6
MWIs, automatically resynchronizing daily 1-5
N
network, failover behavior during outages C-1
Node Manager service, replication 4-7
notification of failover, setting up 1-5
O
outages, network C-1
overview of failover 4-1
P
PCA. See Cisco Personal Communications Assistant
phone as recording or playback device, effects of failover and failback 2-2
pinouts
phone system serial port acting as DCE B-7
phone system serial port acting as DTE B-7
RJ-11 connector (illustration) B-2
RJ-14 connector (illustration) B-2
ports, configuring on secondary server 1-3
primary server
causes of unanswered calls 4-5
changing IP address 3-8
configuring failover 1-2
disabling failover initiation for unanswered calls 1-14
enabling phone system to send calls to active server in T1 integration 2-2
replacing or converting 3-18
starting first 3-1
voice messaging functions when active 4-3
prompt replication 4-7
R
Remote Status, meanings of values (table) 3-1
replacing primary or secondary server 3-18
replication
Cisco Unity files 4-7
confirming UnityDb changes on inactive server 3-2
data that is not replicated 4-8
Node Manager service 4-7
of files 4-6
SQL Server database 4-8
UMR (Unity Messaging Repository) 4-8
UnityDb database 4-8
voice messages 4-8
requirements for Cisco Unity failover 4-4
restarting
Cisco Unity server A-2
servers, effects of 4-15
resynchronizing MWIs daily, automatic 1-5
RJ-11, connector pinout (illustration) B-2
RJ-14, connector pinout (illustration) B-2
routing rule for subscriber logon by phone after failover 1-4
RS-232 serial cable, using data splitter for serial integration B-6
S
scheduling backups of Cisco Unity system 1-9
secondary server
changing IP address 3-13
configuring failover 1-2
configuring voice messaging ports 1-3
DTMF integration connections B-1
DTMF integration connections (illustration) 4-2
enabling phone system to send calls to active server in T1 integration 2-2
enabling subscriber logon by phone after failover 1-4
exceptions to normal functionality during failover 4-4
IP integration connections (illustration) 4-2
replacing or converting 3-18
serial integration connections B-1
serial integration connections (illustration) 4-3
using without primary server 4-15
voice messaging functions when active 4-3
serial cable
connecting B-6
wiring between data splitter and Cisco Unity servers B-8
server name
requirements 4-4
updating in Media Master after failover or failback 2-2
servers
determining which is active 3-1
order for starting 3-1
restarting A-2
shutting down A-2
status monitoring 4-6
settings for failover and failback configuration (table) 1-13
shutting down
Cisco Unity server A-2
servers, effects of 4-15
software
exiting Cisco Unity A-1
starting Cisco Unity A-3
SQL Server, database replication 4-8
starting
Cisco Unity software A-3
order for servers 3-1
Status Monitor, access after failover or failback 2-1
status of servers 4-6
subscriber logon, enabling on secondary server 1-4
T
T1 integration, enabling phone system to send calls to active server 2-2
testing Cisco Unity failover 1-9
time
for failback to occur 4-12
for failover to occur 4-12
troubleshooting, disabling automatic failover and failback for 3-3
U
uninstalling failover 3-18
UnityDb
confirming that changes replicated to inactive server 3-2
database replication 4-8
UTIM, configuring voice messaging ports on secondary server 1-3
V
voice message replication 4-8
voice messaging functions
when primary server is active 4-3
when secondary server is active 4-3