Table Of Contents

Public Distribution List Settings

Overview: Public Distribution Lists

Predefined Public Distribution Lists

Creating and Modifying Public Distribution Lists

Public Distribution List Profile Settings

Public Distribution List Settings

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Overview: Public Distribution Lists

Public distribution lists are used to send voice messages to multiple subscribers. The subscribers assigned to a public distribution list typically are subscribers who need the same information on a regular basis, such as employees in a department or members of a team. The class of service that is associated with each subscriber account dictates whether subscribers can send messages to public distribution lists in Cisco Unity.

Predefined Public Distribution Lists

Cisco Unity includes the following predefined public distribution lists, which you can modify but not delete:

All Subscribers	By default, the All Subscribers list is included in the {Default Subscriber} template. When subscribers are created, they are automatically added to this list.
Unaddressed Messages	Subscribers assigned to the Unaddressed Messages list receive messages left in the Operator call handler when the operator is not available. Additionally, when the Cisco Unity Messaging System receives a nondelivery receipt (NDR) for a voice message, it is forwarded to the Unaddressed Messages list. When Cisco Unity is installed, the Example Administrator account is set as the only member of the Unaddressed Messages and System Event Messages distribution lists. Do not delete the Example Administrator account unless you have assigned the applicable subscriber(s) or another distribution list to review the messages sent to these two distribution lists. In addition, note that if you later delete the assigned subscribers or distribution lists, Cisco Unity does not prompt you to assign a replacement.
System Event Messages	The System Event Messages list is no longer created during Cisco Unity installation. However, you may still have a System Event Messages list if you upgraded from a version of Cisco Unity earlier than 4.0(4), as the list is not removed during the upgrade process.

In each subscriber template, you can specify the public distribution lists to which each new subscriber based on that template will be added. To add individual subscribers to a public distribution list, or to remove members from a list, use the Domino Administrator. When you delete a subscriber account, Cisco Unity automatically removes the subscriber from the predefined public distribution lists, but not from any other public distribution lists of which the subscriber is a member.

See the following sections in this chapter for more information:

•Creating and Modifying Public Distribution Lists

•Public Distribution List Profile Settings

Creating and Modifying Public Distribution Lists

You can modify the predefined lists, and you can create new ones. Additionally, you can import public distribution lists from Domino. Both Cisco Unity subscribers and non-subscribers are included as members of an imported distribution list.

Messages addressed to an imported list are sent to all members of the list, including those who are not Cisco Unity subscribers.

Use the following procedures to create or modify a public distribution list.

To Create a Public Distribution List

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Step 1 In the Cisco Unity Administrator, go to any Subscribers > Public Distribution Lists page.

Step 2 Click the Add icon.

Step 3 In the Add a Public Distribution List dialog box, enter information as applicable in the Name field.

Step 4 Do one of the following:

•Select New Distribution List.

•Select Based on Existing Distribution List, and then select the applicable distribution list in the Based On field.

•Select Import, and then click Select. In the Find and Select Public Distribution List to Import dialog box, click the applicable address book from the list, and click Find. Double-click the applicable Person document.

Step 5 Click the Add button.

Step 6 Enter settings for your new distribution list, and then click the Save icon.

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To Modify a Public Distribution List

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Step 1 In the Cisco Unity Administrator, go to any Subscribers > Public Distribution Lists page.

Step 2 Click the Find icon.

On the Find and View Distribution List dialog box, in the Find By field, select Name or Dial ID search criteria, then enter the name or Dial ID of a distribution list to modify. You also can enter * for a list of all distribution lists, or enter one or more characters of the name or Dial ID followed by * to narrow your search. Note that only one asterisk can be used when doing a wild card search, and the asterisk must be the last character in the search string. For example, the search string co* is allowed; the search strings *co and *co* are not allowed.

Step 3 Click Find.

Step 4 Double-click the distribution list that you want to modify.

Step 5 Change settings as applicable, and then click the Save icon.

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Public Distribution List Profile Settings

The profile settings specify the name of the distribution list, its recorded voice name, and extension. A public distribution list must have either a recorded voice name or an assigned extension for subscribers to address messages to it.

Use the following table to learn more about profile settings.

Table 15-1 Subscribers > Public Distribution Lists > Profile Page 

Field	Considerations
Name	This displays the name of the public distribution list. To change the name of the list, enter a new name here, and then click the Save icon.
Owner	This setting displays the owner of the list, which can be any subscriber or another public distribution list that has the authority to request changes to this list. To change the owner, select an Owner Type and click Change.
Owner Type	Click Subscriber to assign ownership to a single subscriber. Click Distribution List to assign ownership to all subscribers on a public distribution list. Default: Subscriber.
Recorded Voice	This is the recorded name of the public distribution list. To record a distribution list name, use the Media Master control bar. Use the Paste From File option on the Options menu of the Media Master control bar to use a prerecorded WAV file as the recording. Note that the Media Master is not available across a firewall that blocks DCOM communications.
Extension	Enter the number that subscribers can dial to access the public distribution list over the phone (without having to spell the list name). If an extension is provided, the list owner can administer the list over the phone. Default: Blank.