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Cisco ASR 5000 Series
Troubleshooting TechNotes
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Cisco ASR 5700
Cisco ASR 5500
Cisco ASR 5700
ASR 5500/VPC: TACACS Failure - Unable to Login Due to Max Connections Reached
12/Oct/2017
How to Collect Logs from VM Bootup
13/Nov/2017
UltraM - Troubleshoot StarOS EMCtrl Error "Failed to find VDU"
14/Nov/2017
Cisco ASR 5500
ASR5500 Capacity Upgrade Card Slot Selection
10/Mar/2017
ASR5500 FSC Failed due to Super Capacitor Failure
29/Aug/2016
ASR5500 Series MOP for FSC Card Replacement
29/Jan/2015
ASR5500: MIO/UMIO Port Connections for Best Port Utilization Balance
24/Mar/2021
ASR5x00 Backing up .chassisid file (chassis ID) on StarOS releases 20 and Higher
29/Sep/2020
ASR 5500 Card Replacements Method of Procedure (MOP)
31/May/2021
ASR 5500/VPC: TACACS Failure - Unable to Login Due to Max Connections Reached
12/Oct/2017
ASR 5500: Card Failure Due to XFAB_FAP_FAILURE
15/Feb/2021
Resolve "Failure: Unable to Update Boot Configuration" in StarOS
03/Mar/2022
Tech Not on ASR5500: Bad Voltage Alarm, Low Voltage Error
20/Oct/2017
Troubleshoot ASR 5500 High Reclaimable Memory Usage on Active MIO Card after EDRs Enablement
15/Feb/2023
Troubleshoot CDRs/GTPP Archiving in ASR 5000/5500/Virtual Packet Core
18/Feb/2021
Troubleshoot Card Restart due to NPUMgr Restart due to EZprmSER_CheckError
08/Feb/2022
Troubleshoot High Process Utilization for "acsmgr_icsr_frwk_instance_chkpt_falied()"
17/Mar/2023
Troubleshoot Login Issues to ASR5500 Due to Idle noTTY Sessions
13/Sep/2021
Troubleshoot Populating nodeID Field in SGW CDR with Value 1
25/Oct/2024
New
Troubleshoot SERDES Lane in ASR 5500
18/Aug/2022
Troubleshoot SSC Card Is Offline after Software Upgrade
28/Jul/2023
Troubleshoot StarOs "ThreshFabricEGQDiscards" Error reported in Simple Network Management Protocol (SNMP) by StarOs node
20/Oct/2017
UDPC licensing on ASR5500
22/Nov/2016
ASR5x00 MME Overload Protection Features
12/Jun/2015
ASR5x00 Series: Sessmgr WARN State Due To Huge Number Of HTTP Flows
06/Sep/2016
ASR5x00: Backdated CDRs Being Sent to CGF due to Misconfig in APNs
14/Sep/2016
ASR5x00: Extended Bit Rate Downlink Parameter Suppressed by SGSN
07/Oct/2015
ASR5x00: MME Attach Failure Because of Silent Drops
05/Apr/2019
ASR5x00: Rating Group = '0' reflecting in GGSN CDRs
12/Oct/2016
ASR 5000 Series "show session progress" on HSGW only reports one of the connected APNs (if more than one) for a given IMSI
13/Jul/2015
ASR 5000 Series How to determine the current failure rate for an alarm after the initial trigger
10/Jul/2015
ASR 5000 Series Troubleshooting GTPC and GTPU and associated path failures
23/Jul/2015
ASR 5000 Series Troubleshooting at the subscriber level
17/Jul/2015
ASR 5000 Series Why Create Session Response sometimes includes bearer context AVP and other times it does not
21/Aug/2015
ASR 5x00 Series SGSN Authentication and PTMSI Reallocation Best Practices
12/Jun/2015
ASR 5x00: Troubleshoot with NSEI & NSVC and Understand GB Interface in GB over IP
01/Oct/2015
BGP Health Check and Troubleshoot CLIs
20/Jan/2021
Behavior of IDFT Feature in StarOS
26/Jul/2022
DDFreload Due To Bad Dheader Magic Number
31/Aug/2021
Detect the Increase in StarOS Error Port Datalink and NPU Counters
17/Jan/2019
Diameter End Point Route-Failure Deadtime Configuration
24/Jun/2021
ECM-IDLE Mode and Overcharging Protection in SGW and PGW
15/May/2019
Element Manager after Ultra 6.3 Release - Architectural Changes and How to Troubleshoot the EM Issues
17/Jan/2019
Error that Occurs when Files are Transferred from the ASR5k to a SFTP Server in the ASR5500 Series
31/Mar/2016
Examine PGW Reporting Higher Quota than Assigned by OCS
12/Oct/2023
Explanation of "show sub summary" Counts
18/Apr/2016
GGSN Behavior with PDP Activation Failures and No GTP Echo Responses
26/Aug/2015
Identify Memory Issues in ASR5K-PSC-32G/ASR5K-PSC-64G Cards
03/Aug/2016
Implement Overload Protection for Gateways and Neighboring Network Elements on the ASR5x00 Series
24/Jul/2015
Interpreting output for show port CLIs for LAG on ASR 5000 and ASR 5500
14/Sep/2020
Linux TCP Dump in Debug Shell to Troubleshoot Diameter Connection Issues
07/Jan/2021
Load Balance MME in Pool
19/Jun/2015
P2P Plugin Classification and Detection Failure for Application with SSL Flows in ASR5x00
06/Oct/2015
Procedure to Halt SF/CF Card in Virtual Packet Core Node
13/Sep/2021
SNMP trap ThreshDNSLookupFailure triggers on SRP standby node when SRP connection bounces
17/Aug/2015
STP Congestion, IMSIMGR Over State, and SCTP Link Flaps in SGSN Due to HLR MAP_RESET
16/Apr/2015
Steps to RMA the RCM Based AIO Server in CNDP Deployment
20/Jul/2022
Troubleshoot 4G ASR KPI Degradation due to an Increase in mme-hss-user-unknown Disconnect Reason
17/Jul/2019
Troubleshoot "buffer" Configuration Under Lawful Interception Context in StarOS
23/Aug/2019
Troubleshoot "Blank Natted IP" Issue in Event Data Record
18/Oct/2022
Troubleshoot Audio Call Transfer Problem at the Time of SRVCC Handover in VoLTE
14/Oct/2019
Troubleshoot CPU, Memory, and Files Usage of Tasks in StarOS
09/Mar/2022
Troubleshoot CRC Errors of ASR5500 DPC and MIO
21/Oct/2021
Troubleshoot Cell ID Details Update over Li Server
23/Nov/2022
Troubleshoot EGTP Path Failures Due to Mismatch in Restart Counter Values
13/Dec/2023
Troubleshoot HTTP Malformed Packets That Get Filtered and Dropped by ECS in Cisco PGW
06/May/2019
Troubleshoot Infrastructure Client DNS on ASR 5000/5500
22/Jul/2015
Troubleshoot Inter-PLMN Handover Failures with Intra-SGSN RAUs on the ASR5x00
01/Sep/2015
Troubleshoot Issues when Element Manager runs in a Standalone Mode
14/Jan/2019
Troubleshoot KPI Degradation - 4G ASR
14/Jun/2023
Troubleshoot Multiple Data Processing Cards Shutdown Due too Many npumgr Crashes
27/Jan/2020
Troubleshoot PDN Connectivity Request Rejection for Error Message "ACTIVATION REJECTED UNSPECIFIED(0x1f)"
19/Apr/2019
Troubleshoot SNMPv3 Support with StarOS
10/Oct/2022
Troubleshoot Sessmgr/Aaamgr in "Warn" or "Over" State
06/Jul/2023
Troubleshoot StarOS Excessive Command Line Interface (CLI) Logins Detection
19/Oct/2017
Troubleshoot StarOs CPU/Memory/Files Usage Monitoring
19/Oct/2017
Troubleshoot Unexpected Redirection Triggered on ePDG
28/Jul/2022
Troubleshoot User Data Browsing Issue for Specific Web URLs
27/Jun/2023
Troubleshoot Wrong Value in First Octet of ULI Field in PGW CDR for 4G Subscribers
01/Mar/2019
Troubleshoot X3MDConnDown and X3MDConnUp Trap Observed in PGW
01/Aug/2022
Troubleshoot a Scenario Related to Bulkstats Schemas and Recommended Workarounds in StarOS
17/Jan/2022
Troubleshoot of EGTP Path Failures
04/Dec/2023
Troubleshoot of IPsecmgr in Warn or Over State
15/Dec/2023
Troubleshoot of Initial Attach Success Rate Degradation in ePDG
22/Jun/2023
Troubleshoot of S11 KPI Degradation
16/Jun/2023
Troubleshoot of User Browsing Issues in LTE
28/Jun/2023
Troubleshooting AAAAccSrvUnreachable and AAAAuthSrvUnreachable traps
11/Jul/2015
Troubleshooting ASR 5X00 Series Hardware Failures
11/Sep/2015
Troubleshooting StarOS Facility Crashes
22/Jun/2023
Ultra-M: Match the Virtual IP (VIP) address to the floating IP address
26/Feb/2019
Ultra-M: Troubleshoot and Monitor Provisioning IP Address Assignment from OSPD
11/Jan/2019
Understand and Troubleshoot RADIUS CoA and Disconnect Messages
17/Dec/2015
Understanding the authentication imsi-auth | msisdn-auth Configuration for Corporate L2TP APNs
25/Apr/2017
Verify the CLI 'Show Subscribers Summary' with Connected-Time Keyword
25/Jul/2022
Very slight difference in process crash footprint results in separate listing in show crash list
07/Aug/2015
Workaround for Mon sub next-call options lost every time a new mon sub next-call is initiated
01/Oct/2015
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