Upgrading the DMP Firmware

 

 

Note: This module describes how to upgrade the firmware for Cisco Vision Dynamic Signage Director Release 6.3. If you are deploying a digital media player for the first time, see Cisco Vision Deployment Guide for Digital Media Players: Dynamic Signage Director.

Caution: Immediately after installing Cisco Vision Dynamic Signage Director Release 6.3, configure the new auto-registration settings in Configuration > System Configuration. Failure to perform this configuration can cause the media player to repeatedly boot.

The DMP firmware upgrade is done automatically when the device starts up or reboots.

Each time a device is powered on or reboots, a compliance check is done against the firmware that is loaded on the device against the Cisco Vision Dynamic Signage Director auto-registration settings. If the firmware versions do not match, the device initiates a firmware upgrade automatically.

In Cisco Vision Director, the DMPs require that a minimum—or base— firmware version is provisioned before they can be upgraded to the production firmware version supported in Cisco Vision Dynamic Signage Director Release 6.3.

An auto-registration configuration requirement ensures that this required firmware upgrade sequence is automatically preserved for affected media players in the system.

With proper configuration, the system upgrades existing digital media player firmware to the prerequisite or base firmware versions automatically, before provisioning the production firmware version supported in Release 6.3.

Contents

blank.gifPrerequisites

blank.gifProvisioning Tasks

Prerequisites

Before you upgrade the DMP firmware, be sure that the following requirements are met:

Caution: For initial deployment of a new DMP, verify:

— No other accessories are attached to the DMP.

— You are using standard Category 5e or 6 cabling up to 100 m in length.

blank.gifYou have read the Release Notes for Cisco Vision Dynamic Signage Director Release 6.3 to obtain the latest information and to verify the supported DMP firmware upgrade paths.

blank.gifThe switch is configured, including the required LLDP for proper POE+ operation.

blank.gifA DHCP server has been configured with required Option 60 and Option 43 properties.

For more information, see the Cisco Vision Network, Server, and Video Headend Requirements Guide and the Cisco Vision Product Deployment Requirements available to qualified Cisco Vision partners.

Provisioning Tasks

To provision the firmware, complete the following tasks:

blank.gifDownloading the Firmware for All Media Players (required)

blank.gifUploading the DMP Firmware to Cisco Vision Dynamic Signage Director (required)

blank.gifConfiguring the DMPs for Auto-Registration (required)

Downloading the Firmware for All Media Players

The media player firmware image is not bundled with the Cisco Vision Dynamic Signage Director software.

Note: Download the firmware to a device that you also can use to access the Cisco Vision Dynamic Signage Director software.

Downloading the DMP Production Firmware

To download the DMP production firmware, go to:

https://www.brightsign.biz/downloads/dmp-firmware-download-6083-0516

Downloading the DMP Base Firmware

If you do not already have one of the required base firmware versions uploaded to Cisco Vision Dynamic Signage Director, download the firmware image separately from a password-protected site and then upload it to Cisco Vision Dynamic Signage Director.

Contact your Cisco Systems representative for the How to Download DMP Firmware” document, available to qualified Cisco Vision (StadiumVision) partners.

Uploading the DMP Firmware to Cisco Vision Dynamic Signage Director

After you obtain the DMP firmware image from the external vendor, upload the image to Cisco Vision Dynamic Signage Director.

Caution: For the DMPs, upload the firmware version to the Cisco Vision Dynamic Signage Director server:

Base firmware version—8.1.69 for Series 3 and 4 DMPs, basr firmware version 5.1.68.1 for Series 2 DMPs

Production firmware version—8.1.69

Note: Use Software Manager, the Firmware Upgrade tab, to upload the firmware. D o not run the command to provision the software on the device from there. Each time the device powers on or reboots, a compliance check is done against the firmware that is loaded on the device against the Cisco Vision Dynamic Signage Director auto-registration settings. If the firmware versions do not match, the DMP initiates a firmware upgrade automatically.

To upload the DMP firmware:

1.blank.gif From the device where you downloaded the firmware, log into Cisco Vision Dynamic Signage Director as an Administrator.

2.blank.gif Click More > Manage Software > DMP Firmware.

3.blank.gif Select the Series 2, the Series 3, or the Series 4 arrow according to the DMP model that you are provisioning.

4.blank.gif Select the file and click the Upload icon (Figure 1).

Figure 1 DMP Firmware Upload

 

446522.JPG

An upload status string appears that indicates when the firmware upload completes.

Configuring the DMPs for Auto-Registration

Before you provision the firmware to the media player, upload it to Cisco Vision Dynamic Signage Director and then configure the auto-registration settings.

To configure the DMPs for auto-registration:

1.blank.gif Click Configuration > System Configuration > Auto Registration Settings > Enable Auto Provisioning (Figure 2).

Figure 2 Enable Auto Provisioning

 

449691.JPG

2.blank.gif Click Edit. The Edit Configuration Settings dialog box appears.

3.blank.gif Change the Value field to true.

4.blank.gif Click Save.

5.blank.gif Do one of the following:

blank.gifTo provision an SV-4K or DMP-2K, click Series 2 DMP.

blank.gifTo provision a CV-HD or CV-UHD, click Series 3 DMP.

blank.gifTo provision a CV-HD2 or CV-UHD2, click Series 4 DMP.

6.blank.gif In the Configuration Property panel, find and configure the firmware properties.

blank.gifFigure 3 shows the auto-registration configuration and Table 1 identifies the required firmware properties for the CV-UHD2 and CV-HD2 in Release 6.3.

blank.gifFigure 4 shows the auto-registration configuration and Table 2 identifies the required firmware properties for the CV-UHD and CV-HD in Release 6.3.

blank.gifFigure 5 shows the auto-registration configuration and Table 3 identifies the required firmware properties for the SV-4K and DMP-2K in Release 6.3.

Note: The CV-HD and CV-UHD media players require a different base firmware than the SV-4K and DMP-2K media players.

blank.gifFirmware image to use—Select from dropdown box.

blank.gifinit.version—Type the version.

blank.gifBase firmware image to use—Select from dropdown box.

blank.gifBase.version—Type the version.

Note: If you have just uploaded the firmware image, you need to click the Refresh icon next to the drop-down box for the new file to appear.

Figure 3 Firmware Image and Version Properties Required to Provision the CV-UHD2 and CV-HD2

 

450176.JPG

Table 1 Required Firmware Properties for the CV-UHD2 and CV-HD2 in Release 6.3

Release Number

Firmware Property

Value for Release

6.3.0-684

Firmware image to use (CV-UHD2, CV-HD2)
DMP-Series4-8.1.69.bsfw
init.version (CV-UHD2, CV-HD2)
8.1.69

6.3.0-684

Base firmware image to use (CV-UHD2, CV-HD2)
DMP-Series4-8.1.69.bsfw
base.version (CV-UHD2, CV-HD2)
8.1.69

Figure 4 Firmware Image and Version Properties Required to Provision the CV-UHD and CV-HD

 

450175.JPG

 

 

Table 2 Required Firmware Properties for the CV-UHD and CV-HD in Release 6.3

Release Number
Firmware Property
Value for Release
6.3.0-684
Firmware image to use (CV-UHD, CV-HD)
DMP-Series3-8.1.69.bsfw
init.version (CV-UHD, CV-HD)
8.1.69
6.3.0-684
Base firmware image to use (CV-UHD, CV-HD)
DMP-Series3-8.0.72.bsfw
base.version (CV-UHD, CV-HD)
8.1.69

Figure 5 Firmware Image and Version Properties Required to Provision the SV-4K and DMP-2K

450174.JPG

 

Table 3 Required Firmware Properties for the SV-4K and DMP-2K in Release 6.3

Release Number
Firmware Property
Value for Release
6.3.0-684
Firmware image to use (SV-4K, DMP-2K)
DMP-Series 2-8.1.69.bsfw
init.version (SV-4K, DMP-2K)
8.1.69
6.3.0-684
Base firmware image to use (SV-4K, DMP-2K)
If a prerequisite firmware is not already installed, upload and select the 5.1.68.1 firmware file.
Note: Contact your Cisco Systems representative for information about how to obtain the 5.1.68.1 firmware.
base.version (SV-4K, DMP-2K)
5.1.68.1

 

 

 

7.blank.gif Save the changes.

8.blank.gif Power on or reboot the DMP.

9.blank.gif Verify the startup sequence. For more information on the startup sequence, see the Cisco Vision Deployment Guide for Digital Media Players: Dynamic Signage Director.