Upgrading Cisco Vision Director Software, Language Packs, and Fonts

 

 

This module describes using the Cisco Vision Dynamic Signage Director Software Manager to:

blank.gifUpgrade an existing Cisco Vision Director to a later release in the supported upgrade path.

blank.gifInstall language packs and fonts.

This module includes the following topics:

blank.gifBest Practices

blank.gifPrerequisites

blank.gifUsing Cisco Vision Director to Update Existing Software

blank.gifUpgrade Tasks

blank.gifInstalling Language Packs

blank.gifInstalling Fonts

blank.gifWhat to Do Next

Best Practices

Caution: Do not alter the RAID configuration prior to upgrade.

Before you begin upgrading an existing Cisco Vision Dynamic Signage Director server, consider the following best practices:

blank.gifChoose an appropriate down time to perform the upgrade on the server when there is adequate time to complete and verify the upgrade before any scheduled events and to allow time to resolve any unexpected issues.

blank.gifSee Release Notes for Cisco Vision Dynamic Signage Director Release 6.3 for the latest information about hardware and software requirements, changes, important notes, and caveats for your software release.

blank.gifKnow the required hardware and software versions for other devices supporting your Cisco Vision Director solution. Upgrade those devices as needed. For example, generally only certain firmware versions are supported for the DMP hardware, or a new firmware version is needed to provide additional functionality supported by the Cisco Vision Dynamic Signage Director software.

blank.gifPerform a backup and restore of the primary and secondary servers:

blank.gifPerform a backup of the currently active primary server.

blank.gifRestore the backup data onto the standby secondary server.

Note: To do the restore, run the config service on the secondary server.

For more information about performing a backup and restore on a Cisco Vision Dynamic Signage Director Server, see the “Backing Up and Restoring Cisco Vision Dynamic Signage Director Servers” module of the Cisco Vision Administration Guide: Dynamic Signage Director.

blank.gifPromote the secondary server to primary.

For more information about promoting a secondary server to primary, see the “Configuring Failover Between Redundant Cisco Vision Dynamic Signage Director Servers module of the Cisco Vision Administration Guide: Dynamic Signage Director.

blank.gifAccess the promoted secondary server to perform the upgrade.

blank.gifIt is difficult to recover from an interrupted installation process if the Linux shell is accidentally closed or the network drops. We highly recommended that you use a server console connection method that does not pose a risk to the success of upgrade completion, if the session breaks during upgrade. You also can use a monitor and keyboard that are directly connected to the Cisco Vision Dynamic Signage Director server into the web browser interface.

Prerequisites

Be sure that the following requirements are met before you upgrade your server:

blank.gifYour server is running a minimum of Cisco Vision Dynamic Signage Director Release 6.2.0-1046 (SP5). See the Release Notes for 6.3 to be certain you followed the upgrade paths.

blank.gifYou have the IP address for the server where you want to upload the ISO upgrade image. Use this information as part of the URL to access the ISO upload utility.

blank.gifYou have a supported browser version for Cisco Vision Dynamic Signage Director. For more information about the latest supported browsers, see Rendered Versions and Support in the Cisco Vision Content Planning and Specifications Guide, Release 6.3.

Preparing for Upgrade

Before you begin an upgrade process, be sure to backup all data to the secondary machine, then power it down. Before upgrading, take a VM snapshot so you can recover, if necessary.

Before upgrading to Release 6.3, verify that your virtual machine meets the minimum requirements for the current deployment. See Getting Started Installing or Upgrading Cisco Vision Dynamic Signage Director. If your virtual machine does not meet the minimum requirements, your existing configuration may get downgraded upon installing Release 6.3.

What To Do Next

blank.gifUpgrade your system to Cisco Vision Dynamic Signage Director Release 6.3.

Using Cisco Vision Director to Update Existing Software

The ISO upgrade procedure for Cisco Vision Dynamic Signage Director includes the following tasks:

1.blank.gif Downloading an ISO service pack or upgrade file from the software download site on Cisco.com to your laptop.

2.blank.gif Uploading the ISO file from your laptop to the Cisco Vision Dynamic Signage Director server using the Manage Software > Upgrade interface.

3.blank.gif Installing the ISO image using the install function in the Manage Software > Upgrade interface.

ISO Upgrade Files

You can store multiple ISO upgrade files on a Cisco Vision Dynamic Signage Director server. The files will be displayed with a version number and the ISO filename in the Manage Software > Upgrade interface for you to select which file to install.

Disk Maintenance

There is no automatic aging of ISO upgrade files, but you can delete files directly in the Software Manager. Delete ISO files via the TUI: Troubleshooting > Disk Monitoring > Delete Files > Clean upgrade ISO files.

The System Status interface has a gauge for % Disk Utilization or you can use the TUI to get file system usage.

Note: To conserve disk space if you have installed language packs in your current system, use the Software Manager prior to upgrade to remove the language files. There is no harm to the system if you do not remove them. However, the language files will not appear in the Software Manager for removal after you upgrade; they will remain in storage.

Upgrade Tasks

To upgrade your Cisco Vision Dynamic Signage Director server, complete the following tasks:

blank.gifDownloading ISO Upgrade Files from Cisco.com (required)

blank.gifUploading and Installing an ISO Upgrade File on Cisco Vision Director Server (required)

blank.gifRebooting the Cisco Vision Dynamic Signage Director Server (required)

blank.gifInstalling Language Packs (as required)

blank.gifInstalling Fonts (as required)

Downloading ISO Upgrade Files from Cisco.com

Download the upgrade files to a location, such as a laptop computer, where you can access them for installation onto the Cisco Vision Dynamic Signage Director server.

To download an ISO upgrade file:

1.blank.gif Go to the Cisco Vision Director software download site.

Note: This site page is available from the Cisco StadiumVision Director product support page by clicking Download Software > Cisco StadiumVision Director.

2.blank.gif Select the ISO upgrade or service pack file (as available), and optionally the companion sha512checksum file, and download them.

Table 1 shows the filename conventions used for ISO upgrades.

Note: Choose the ISO for SV-DIRECTOR.

 

Table 1 ISO Upgrade Filename Conventions

Filename Convention 1

blank.gifSV-DIRECTOR-UPGRADE-6.3.0- XXX. x86_64.iso

blank.gifSV-DIRECTOR-UPGRADE-6.3.0- XXX. x86_64.iso.filenamesum

blank.gifSV-DIRECTOR-UPGRADE-6.3.0- XXX.x86_64.iso.filenameSHAsum

1.XXX” represents the build number of the image in the file.

Download the files using one of the following methods:

blank.gifDownload both files at one time—Select each file and click Add to Cart. Then at the top of the download page, click the “Download Cart (2 items)” link.

blank.gifDownload each file independently—Click the Download Now button in the file selection box for each file.

3.blank.gif (Optional) To verify the integrity of your upgrade file from the download, use the Manage Software UI to verify the checksum on the.iso file.

 

The SHA512 checksum is calculated by the system and is shown on the Manage Software UI. Compare what is shown on the UI and the downloaded SHA512 checksum. The values should match. If they do not, retry the download. See the Uploading Task.

Uploading and Installing an ISO Upgrade File on Cisco Vision Director Server

After you download the ISO upgrade file from Cisco.com, use the Manage Software UI to upload the file to the Cisco Vision Dynamic Signage Director server and to install the upgrade image.

Prerequisites

Know the IP address of the server where you want to upload the file. Use a supported browser version for Cisco Vision Dynamic Signage Director.

Task

To upload and install an ISO upgrade file on the Cisco Vision Dynamic Signage Director server:

1.blank.gif Log into Cisco Vision Dynamic Signage Director as an Administrator.

2.blank.gif From your browser, go to the following URL:

http://x.x.x.x

where x.x.x.x is replaced by the IP address of the server where you want to upload the upgrade software.

3.blank.gif Click More > Manage Software.

 

449682.JPG

4.blank.gif Click Upgrade tab. Select the file that you want to upload and click the Upload icon (Figure 1). Roll over action icons (boxed). The Upload ISO File dialog box appears.

Figure 1 ISO File Selection and Upload

 

manage-software-upgrade-dsd-3.jpg

 

 

5.blank.gif Navigate to the location of the ISO upgrade file that you downloaded from Cisco.com. Select the file that you want to upload and click Choose. The file name populates the Name field.

6.blank.gif Click Upload. The file is sent to the server.

When the ISO upload completes, one of the following occurs:

blank.gifWhen the image is validated and uploaded successfully, a message displays stating that the ISO image has been uploaded.

blank.gifThe image upload failed. Retry the upload.

Caution: The upload might take several minutes. Do not refresh or reload the Software Manager page while the upload process is running. Any interruption will corrupt the ISO image being uploaded.

7.blank.gif Click Install icon.

Note : Upon successful upload, you will see an entry with the newly uploaded upgraded ISO file. Verify that the displayed checksum matches the checksum from the Cisco download site.

8.blank.gif The installation process begins and status messages display.

9.blank.gif After the installation completes, Cisco Vision Dynamic Signage Director services restart.

Rebooting the Cisco Vision Dynamic Signage Director Server

To reboot the Cisco Vision Dynamic Signage Director server:

1.blank.gif Log into the TUI as installer. The TUI Main Menu displays.

2.blank.gif Go to the Cisco Vision Server Administration menu.

3.blank.gif Select Reboot.

4.blank.gif At the confirmation prompt, press Y to start the reboot process.

Installing Language Packs

Note: Language packs are release-specific. When the language packs for 6.3 become available, upload the relevant language pack and install it. Install language packs for Release 6.3, after you install or upgrade to the required 6.3 release.

Upload and install only the specific language(s) that you want to support through the independent installation of Language Packs. Perform the upload and installation of the language packs using Cisco Vision Dynamic Signage Director.

To install language packs:

1.blank.gif Download the desired language pack from Cisco.com.

2.blank.gif Log into Cisco Vision Dynamic Signage Director as an Administrator.

3.blank.gif Go to More > Manage Software.

4.blank.gif Click Language Packs tab (Figure 2).

Figure 2 Language Packs Tab

 

449683.JPG

5.blank.gif Click Upload.

6.blank.gif In the File Upload dialog box, navigate to the downloaded Language Pack RPM file, and click Open. The language pack is sent to the server.

7.blank.gif Click Install/Upgrade to install the language pack.

Note: If you are using a secondary Cisco Vision Dynamic Signage Director server, install the language pack on both the primary and secondary servers.

8.blank.gif To transfer the locales to the digital media players, do the following:

a.blank.gif Click Device Management > Restore Default Settings (Figure 3).

b.blank.gif In the Devices panel, select the digital media player(s).

c.blank.gif To execute the command, click the Play (Send Command) icon.

Figure 3 Restore Default Settings in Device Management

 

449684.JPG

9.blank.gif Stage content to the digital media players.

For more information, see the “Staging Content to the Media Player” topic in the Cisco Vision Director Operations Guide.

Installing Fonts

Note: Follow these guidelines to install new fonts on your system for use in the Widgets tool. These fonts are not used for external HTML pages. This section includes the following topics:

blank.gifGuidelines for Installing Fonts

blank.gifProcedure

Guidelines for Installing Fonts

Note: In Cisco Vision Director, the unifont.ttf font is embedded in the media player firmware. This means that the font is available as a fallback font to external HTML pages that might not explicitly reference fonts in their CSS.

Consider the following guidelines before installing fonts:

blank.gifTo save system memory on the media player, install fonts that have the minimal set of required characters.

blank.gifAsian languages like Chinese (which contain more glyphs) require more memory.

blank.gifThe fallback font is Arial; it is the default font in cases where the widget or external URL is referencing a font that is not available.

blank.gifOnly True Type fonts (.ttf) and OpenType fonts (.otf) are supported.

Procedure

To install fonts:

1.blank.gif Obtain the desired fonts.

Note: Fonts must be TrueType (.ttf) or OpenType (.otf).

2.blank.gif Log into Cisco Vision Dynamic Signage Director as an Administrator.

3.blank.gif Go to More > Manage Software.

4.blank.gif Click Fonts tab (Figure 4).

Figure 4 Fonts Tab

 

 

 

449685.JPG

5.blank.gif Click Upload.

6.blank.gif In the Font Upload dialog box, do the following:

a.blank.gif Click Choose.

b.blank.gif Navigate to the location of your font file and click Open.

c.blank.gif Click Upload.

7.blank.gif Stage content to the media player.

For more information, see the “Staging Content to the Media Player” topic in the Cisco Vision Director Operations Guide.

What to Do Next

blank.gifFollow the steps in Verifying the Upgrade to verify that the upgrade process was successful.

blank.gifUse Appendix A: Post-Upgrade Checklist to complete the required verification steps.

blank.gifImport DMP Certificates. See Importing Certificates on the DMP in the Cisco Vision Administration Guide: Release 6.3 or the Release Notes for Cisco Vision Dynamic Signage Director, Release 6.3.