Monitoring and Troubleshooting Sites

This chapter provides contains the following section:

Monitoring and Troubleshooting

Use this procedure to monitor and troubleshoot sites.

Procedure

Step 1 From the Cisco IWAN home page, click Monitor and Troubleshoot. The Monitoring page opens and a map displays with all of the sites highlighted, indicating the number of hubs and branches present across the globe for Cisco IWAN.

Figure 6-1 Monitoring Page

 

 

 

Step 2 Click a highlighted site. The Site Details page opens with the following information and additional tabs:

  • Site status—Whether the site is provisioned.
  • Application status—Status of the application.

Step 3 Click the Hub Topology or Site Topology tab, to view the topology of the hub or site as appropriate, including the site name, site location, and preferred POP.

Step 4 Click the IP Address Allocation tab to view a list of devices in the site and the IP addresses to which the devices are allocated.

Step 5 Click the Application Health tab to view the application usage on the site in a graphical format. The graph displays the following:

  • Various applications configured for the site.
  • Bandwidth usage for each application.
  • Statistical trend for each application.

Figure 6-2 Application Health Tab

 

Step 6 Click the Alarms tab to view issues with a site.

Note The Alarms tab appears only when the system suspects that the site has an issue because of an application or due to bandwidth allocation.

Step 7 Click the Troubleshooting tab to troubleshoot the application when the hub or branch site application health is critical as shown in the following figure.

Figure 6-3 Troubleshooting—Detection

 

In addition to detecting the application causing the issue, the system also provides suggestions to improve the site. For example, if a site uses more bandwidth the system suggests adjusting the bandwidth among the various applications to provide more bandwidth to the application causing the issue.

Figure 6-4 Troubleshooting—Healing a Site