Identifying a Failed Line Card
This section expains how to identify a failed line card when getting a loopback failure.
Before you begin
Procedure
Step 1 |
Collect the Logs Location file of the On-Demand TechSupport policy for the fabric node. To initiate the collection: |
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Step 2 |
Download the the Logs Location file of the On-Demand TechSupport policy for the fabric node. To download the Logs Location file: |
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Step 3 |
Inside the Logs Location file, go to the /var/sysmgr/tmp_logs/ directory and unzip the svc_ifc_techsup_nxos.tar file.
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Step 4 |
Run zgrep "fclc-conn failed" show-tech-sup-output.gz | less.
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Step 5 |
Power cycle the currently failed fabric cards and ensure the fabric cards come online. |
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Step 6 |
If the fabric cards fail to come online, or after the fabric cards go offline again, immediately collect the diag_port_lb.log file and send the file to the TAC team. The diag_port_lb.log file is located in the /var/sysmgr/tmp_logs/ directory of the Logs Location file. |