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Revised: May 4, 2015
OL-15762-05
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Timesaver Go to terms that start with... [ numerals | A | C | E | P | S | T | W ].
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Tip You can ignore this topic if your Wi-Fi network uses WPA and not WEP.
Many Wi-Fi access points (wireless routers) accept only a hexadecimal passphrase for WEP-64 and WEP-128. And yet, DMPs accept only an ASCII passphrase for WEP. For this reason, it might be necessary at times to translate your WEP passphrase from ASCII to hexadecimal.
Note Many third-party converters are available. We do not offer any Cisco converter for this purpose.
The typical workflow is as follows.
1. Pick an ASCII passphrase. For example, PassphraseWEP128.
2. Convert your string of ASCII characters to the hexadecimal key or keys for your network.
3. Configure your DMP to use the ASCII from which you derived the hexadecimal.
4. Configure your wireless router to use the appropriate hexadecimal key or keys.
It is not necessary, useful, or correct to restart a DMP immediately after you define its Wi-Fi settings. Instead, the typical workflow is as follows.
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Note See the printed documentation that shipped with your DMP to understand its reliance on DHCP.
A DMP must already be reachable before it can receive Wi-Fi settings. Therefore, you must establish a wired connection before you can deploy Wi-Fi settings.
Step 1 Plug one end of a standard Ethernet cable into the corresponding socket on your DMP.
Step 2 Plug the other end of this cable into a network hub, network switch, or router that participates in an IP network that uses DHCP for dynamic address allocation.
Step 3 Stop. You have completed this procedure.
You can create and save applications that describe the important attributes of wireless 802.11 networks throughout your organization. After you define and save these settings, you can deploy them to centrally managed DMPs individually or to any of your DMP groups.
Step 1 Click Network and Endpoints.
Step 2 Choose Digital Media Players > Advanced Tasks > Wi-fi Configuration > Add New Application.
The Create New WIFI Application page opens.
Step 3 Enter a meaningful name for the Wi-Fi network that this application describes.
For example, you might use a name that specifies the locale, the building, and the security method for this network.
Step 4 Enter in the Network SSID field the SSID for the network that this application describes.
Tip In the future, if you reconfigure SSID settings in your WLAN, your DMPs will lose their network connections. If this occurs, simply restart your DMPs to restore normal operation.
Step 5 Choose from the Security list the security method for your network. The options are:
The security method that you choose controls, in part, which other fields and options you see.
Step 6 Do the following, as needed.
Step 7 Click Submit to save this application.
Step 8 Deploy this application to your DMPs, as appropriate.
Step 9 Verify that your DMPs have IP addresses as nodes on the wireless network.
Step 10 After the deployment is successful, unplug the Ethernet cables from your DMPs.
Otherwise, their Ethernet connections will take priority over their Wi-Fi connections.
Step 11 After you unplug their Ethernet cables, restart these DMPs.
Step 12 Stop. You have completed this procedure.
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Q. What configuration errors might cause the following combination of symptoms to occur simultaneously?
It is likely that your DMPs are configured correctly. Please check for errors in the network security settings for your WLAN.
Q. What might prevent my DMPs from connecting to my WLAN or obtaining IP addresses?
The Broadcast SSID setting must be enabled on your wireless access points.
Q. Why did my DMPs lose their wireless network connectivity?
This can occur after you change SSID settings for your WLAN. Please restart your DMPs to restore their connections.
Q. Can I overcome the SSID broadcast requirement if I wait until my DMP is connected before I turn off the SSID broadcast?
No. Your DMP will lose its connection to your WLAN.
Q. What prevents my DMPs from receiving IP addresses even after they have associated to my WLAN access point?
This can occur whenever you change SSID settings for your WLAN. Please restart your DMPs to restore their connections.
Q. How can my wireless DMP use a static IP address?
Configure your wireless access point to assign the address.
Q. Why might I see references to TKIP after I configure my DMPs to use WPA2-EAP with AES CCMP?
This is a known issue. Although the Digital Signs software user interface might state that you use TKIP, your DMP uses WPA2-EAP with AES CCMP successfully, just as you configured it to do.
Q. Why might I see references to DHCP after I configure my DMPs to use static IP addresses on my WLAN?
This is a known issue. Although the Digital Signs software user interface might state that you use DHCP, your DMPs continue to use the static IP addresses that you configured.