- Preface
- Introduction to Cisco Unity Connection SRSV
- Compatibility Matrix, Software Requirements, and Licensing Requirements
- Cisco Unity Connection SRSV Supported Platform List
- Installing a Cisco Unity Connection SRSV System
- Upgrading to Cisco Unity Connection SRSV 10.0(1)
- Configuring Cisco Unity Connection SRSV
- Cisco Unity Connection SRSV Administration- User Settings Interface
- Cisco Unity Connection SRSV Administration- Template Settings Interface
- Cisco Unity Connection SRSV Administration- System Distribution Lists
- Cisco Unity Connection SRSV Administration- Call Management Settings Interface
- Cisco Unity Connection SRSV Administration - Call Handlers
- Cisco Unity Connection SRSV Administration- Network Settings Interface
- Cisco Unity Connection SRSV Administration- System Settings Interface
- Managing System Settings in Cisco Unity Connection SRSV
- Cisco Unity Connection SRSV Administration- Telephony Integration Settings Interface
- Managing the Phone System Integrations in Cisco Unity Connection SRSV
- Cisco Unity Connection SRSV Tool Settings
- Securing Remote Site Connections in Cisco Unity Connection Survivable Remote Site Voicemail 10.0(1)
- Securing PINs and Passwords in Cisco Unity Connection SRSV
- Managing Cisco Unity Connection SRSV Settings
- Accessing Cisco Unity Connection SRSV by Phone
- Troubleshooting Cisco Unity Connection SRSV in Unity Connection 10.0(1)
- Alarm Category: EVENT
- Cisco Survivable Remote Site Voicemail (SRSV) APIs
- Cisco Survivable Remote Site Voicemail (SRSV) Limitations and Restrictions
- Alarm Name: EvtBranchNotReachable
- Alarm Name: EvtBranchProvisioned
- Alarm Name: EvtBranchProvisioningFailed
- Alarm Name: EvtBranchProvisioningFailedMaxRetries
- Alarm Name: EvtBranchProvisioningFailedMaxWait
- Alarm Name: EvtBranchVoiceMailUpload
- Alarm Name: EvtBranchVoiceMailUploadFailed
- Alarm Name: EvtBranchVoiceMailUploadPartial
- Alarm Name: EvtCentralNotReachable
Alarm Category: EVENT
This chapter gives detail of the following alarms:
- Alarm Name: EvtBranchNotReachable
- Alarm Name: EvtBranchProvisioned
- Alarm Name: EvtBranchProvisioningFailed
- Alarm Name: EvtBranchProvisioningFailedMaxRetries
- Alarm Name: EvtBranchProvisioningFailedMaxWait
- Alarm Name: EvtBranchVoiceMailUpload
- Alarm Name: EvtBranchVoiceMailUploadFailed
- Alarm Name: EvtBranchVoiceMailUploadPartial
- Alarm Name: EvtCentralNotReachable
Alarm Name: EvtBranchNotReachable
Description: Branch[name=%1, address=%2] is not reachable.
Route To: Event Log, Alert Log
Explanation: There is an issue with the connectivity between the central Unity Connection server and the specified branch.
Recommended Action: If there is no connectivity between the central Unity Connection server and the branch office, see the Troubleshooting Guide for Cisco Unity Connection, Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/troubleshooting/guide/10xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.
Alarm Name: EvtBranchProvisioned
Description: The branch[name=%1, address=%2] has been successfully provisioned.
Route To: Event Log, Alert Log
Explanation: The branch has been successfully associated with the central Unity Connection server.
Alarm Name: EvtBranchProvisioningFailed
Description: Provisioning for branch[name= %1, address= %2] has failed.
Route To: Event Log, Alert Log
Explanation: The provisioning of branch has been failed.
Recommended Action: If there is no connectivity between the central Connection server and the branch office, see the Troubleshooting Guide for Cisco Unity Connection, Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/troubleshooting/guide/10xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.
Alarm Name: EvtBranchProvisioningFailedMaxRetries
Description: Provisioning for branch[name= %1, address= %2] has failed after maximum %3 retries.
Route To: Event Log, Alert Log
Explanation: Provisioning for a branch has failed in all the retries.
Recommended Action: If there is no connectivity between the central Unity Connection server and the branch office, see the Troubleshooting Guide for Cisco Unity Connection, Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/troubleshooting/guide/10xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.
Alarm Name: EvtBranchProvisioningFailedMaxWait
Description: A provisioning completion notification was not received for branch[name= %1, address= %2] within the maximum wait time of %3 minutes.
Route To: Event Log, Alert Log
Explanation: Provisioning for a branch has failed because the branch did not return the provisioning completion status within the defined timeframe.
Recommended Action: If there is no connectivity between the central Unity Connection server and the branch office, see the Troubleshooting Guide for Cisco Unity Connection, Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/troubleshooting/guide/10xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.
Alarm Name: EvtBranchVoiceMailUpload
Description: Voice mail upload for branch[name= %1, address= %2] completed successfully. %3 messages were uploaded.
Explanation: Voicemails from branch are uploaded on the central Connection server.
Alarm Name: EvtBranchVoiceMailUploadFailed
Description: Voice mail upload for branch[name= %1, address= %2] has failed.
Explanation: No voicemail could be uploaded from the branch to the central Unity Connection server.
Recommended Action: If there is no connectivity between the central Unity Connection server and the branch office, see the Troubleshooting Guide for Cisco Unity Connection, Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/troubleshooting/guide/10xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.
Alarm Name: EvtBranchVoiceMailUploadPartial
Description: Voice mail upload for branch[name= %1, address= %2] partially completed. %3 messages out of %4 were uploaded.
Explanation: All the voicemails could not be uploaded from branch to the central Unity Connection server.
Recommended Action: If there is no connectivity between the central Unity Connection server and the branch office, see the Troubleshooting Guide for Cisco Unity Connection, Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/troubleshooting/guide/10xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.
Alarm Name: EvtCentralNotReachable
Description: Cenral connection[address= %1] is not reachable.
Route To: Event Log, Alert Log
Explanation: There is an issue with the connectivity between the central Unity Connection server and the specified branch.
Recommended Action: If there is no connectivity between the central Unity Connection server and the branch office, see the Troubleshooting Guide for Cisco Unity Connection, Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/troubleshooting/guide/10xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.
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