Chat is down due to temporary outages
If a component fails, the Chat and Email Control gadget displays the following error message:
Chat is down due to temporary outages.
What to do?
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If the chat window is not dimmed, you can continue with the active chat sessions. If the chat window is dimmed, or you are ready to end a chat session, click End to close the chat session.
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If the error is displayed when you are performing an action on the Chat and Email Control gadget, retry after some time to check whether the system has recovered.