IAgent
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GetSkillGroups()
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This method increments the reference count for every SkillGroup object, adds them to a safe array and then returns the safe
array.
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IAgent
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GetMonitoredAgent(),
GetMonitoredCall()
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The client application must call Release() on the returned object when it is no longer needed.
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IAgent
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GetValue(),
GetValueArray(),
GetElement()
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The client application must call Release() on the returned object (second argument) when it is no longer needed.
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IAgent
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GetAllProperties()
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The client application must call Release() on the returned object (first argument) when it is no longer needed.
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ISkillGroup
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GetValue(),
GetValueArray(),
GetElement()
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The client application must call Release() on the returned object (second argument) when it is no longer needed.
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ISkillGroup
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GetAllProperties()
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The client application must call Release() on the returned object (first argument) when it is no longer needed.
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ICall
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GetCallContext(),
GetCallData()
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The client application must call Release() on the returned object when it is no longer needed.
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ICall
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GetValue(),
GetValueArray(),
GetElement()
|
The client application must call Release() on the returned object (second argument) when it is no longer needed.
|
ICall
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GetAllProperties()
|
The client application must call Release() on the returned object (first argument) when it is no longer needed.
|
ISilentMonitorManager
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SetMonitor()
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This method increments the reference count of the passed in object and decrements the reference count of the previous monitor.
|
ISilentMonitorManager
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GetMonitor()
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The client application must call Release() on the returned object when it is no longer needed.
|
ISilentMonitorManager
|
GetSessionInfo(),
GetIPPhoneInfo(),
GetSMSessionList(),
GetValue(),
GetValueArray(),
GetElement()
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The client application must call Release() on the returned object (second argument) when it is no longer needed.
|
ISilentMonitorManager
|
GetAllProperties()
|
The client application must call Release() on the returned object (first argument) when it is no longer needed.
|
ISession
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SetAgent()
|
This method increments the reference count on the passed in object. If the passed in object is NULL, then this method decrements
the current Agent object's reference count.
|
ISession
|
GetCurrentAgent(),
GetCurrentCall()
|
The client application must call Release() on the returned object when it is no longer needed.
|
ISession
|
GetAllCalls()
|
This method increments the reference count for every Call object, adds them to a safe array and then returns the safe array.
|
ISession
|
GetAllAgents()
|
This method increments the reference count for every Agent object, adds them to a safe array and then returns the safe array.
|
ISession
|
GetAllSkillGroups()
|
This method increments the reference count for every SkillGroup object, adds them to a safe array and then returns the safe
array.
|
ISession
|
GetValue()
GetValueArray(),
GetElement()
|
The client application must call Release() on the returned object (second argument) when it is no longer needed.
|
ISession
|
GetAllProperties()
|
The client application must call Release() on the returned object (first argument) when it is no longer needed.
|
ISession
|
GetObjectFromObjectID()
|
The client application must call Release() on the returned object (second argument) when it is no longer needed.
|
ISession
|
CreateSilentMonitorManager()
|
The client application must call DestroySilentMonitorManager() on the returned object when it is no longer needed.
|
ISession
|
DestroySilentMonitorManager()
|
This method call decrements the reference count on the passed in object.
|
ISession
|
GetCurrentSilentMonitorManager()
|
The client application must call Release() on the returned object when it is no longer needed.
|