Change History
This table lists changes made to this guide. Most recent changes appear at the top.
Change |
See |
Date |
|
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Initial Release of Document for Release 11.6(1) |
August 2017 |
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Updates to the Cisco Unified Intelligence Center chapters as per the new UI. |
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License Consumption report This report displays the maximum number of PCCE agents and non-PCCE agents logged in, in a daily, hourly, monthly, quarterly, and, weekly format. |
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Recent Call History This view provides live data feed for Agents and supervisors on Cisco Finesse. |
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Recent State History This view presents a table that displays historical state information such as state, reason code, start time, and duration for each Agent. |
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Updates to the Default Locale feature in the Unified Intelligence Center |