Cisco Packaged Contact Center Enterprise 12.6(1)
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最新安全公告
- 05-Jun-2024
- 24-Jan-2024
- 23-Aug-2023
- 01-Mar-2023
- 11-Jan-2023
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产品手册和产品信息
生命周期终止和销售终止通知
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- End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- End-of-Sale and End-of-Life Announcement for the Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.5
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 11.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Hosted Editions 9.0
English
安全公告
问题信息通告（Field Notice）
安全公告、响应和通知
- Cisco Finesse Web-Based Management Interface Vulnerabilities
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Cisco Finesse Reverse Proxy VPN-less Access to Finesse Desktop Denial of Service Vulnerability
- Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability
- Cisco Finesse Open Redirect Vulnerability
- Cisco Finesse Cross-Site Scripting Vulnerabilities
- Multiple Vulnerabilities in Cisco Packaged Contact Center Enterprise
版本和兼容性
兼容性信息
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- Contact Center Enterprise Solution Compatibility Matrix, Release 12.6(x)
Cisco Packaged Contact Center Enterprise 12.6(1)
版本说明
- Release Notes for Cisco Contact Center Enterprise Solutions Release 12.6(1)
Cisco Packaged Contact Center Enterprise 12.6(1)
参考
文档目录
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- Cisco Packaged Contact Center Enterprise Documentation Guide, Release 12.6(1)
Cisco Packaged Contact Center Enterprise 12.6(1)
技术参考
- Deployment Of Oracle® Enterprise Session Router SIP Proxy in Contact Center Enterprise Solution (PDF - 1 MB)
- Solution Design Guide for Cisco Packaged Contact Center Enterprise Release 12-6-1
- Solution Design Guide for Cisco Packaged Contact Center Enterprise, Release 12.6(1)
Cisco Packaged Contact Center Enterprise 12.6(1)
安装和升级
安装和升级指南
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- Cisco Packaged Contact Center Enterprise Installation and Upgrade Guide, Release 12.6(1)
Cisco Packaged Contact Center Enterprise 12.6(1)
配置
配置示例和技术说明
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- 为UCCE配置协调
- 在PCCE 12.6解决方案中交换自签名证书
Cisco Packaged Contact Center Enterprise 12.6(1)
配置指南
- Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.6(1)
Cisco Packaged Contact Center Enterprise 12.6(1)
功能指南
- Cisco Packaged Contact Center Enterprise Features Guide, Release 12.6(1)
Cisco Packaged Contact Center Enterprise 12.6(1)
维护和运行
维护和操作指南
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- Cisco Packaged Contact Center Enterprise Administration and Configuration Guide, Release 12.6(1)
- Cisco Packaged Contact Center Enterprise Reporting User Guide, Release 12.6(1)
Cisco Packaged Contact Center Enterprise 12.6(1)
故障排除
Support FAQ
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- 了解对使用CentOS的联系中心组件的支持
Cisco Packaged Contact Center Enterprise 12.6(1)
故障排除技术说明
- 在PCCE环境中配置实时数据并对其进行故障排除
- 排除CCE管理门户上看到的配置问题。
- 通过CCE调配Google CCAI混合服务
Cisco Packaged Contact Center Enterprise 12.6(1)
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