思科虛擬化語音瀏覽器

資安公告

安全建議、回應和注意事項

• Cisco Unified Communications Products Remote Code Execution Vulnerability 24-Jan-2024
• Cisco Virtualized Voice Browser Cross-Site Scripting Vulnerability 07-Jul-2021
• Multiple Cisco Products OpenSocial Gadget Editor Vulnerabilities 13-Jan-2021

欄位聲明

• Applicable to Multiple Releases

  • Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Private Network Access Deprecation - Software Upgrade Recommended 01-Feb-2023
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020

• 思科虛擬化語音瀏覽器 11.6 (1)

  • Field Notice: FN - 70215 - VVB on KVM Plays Distorted Audio Using VXML Application While Recording - Software Upgrade Recommended 07-Jun-2018

參考

授權資料

• Open Source Used In Cisco Virtualized Voice Browser 12.0(1) 11-Jan-2019 (PDF - 11 MB)
• Open Source Used In Cisco Virtualized Voice Browser 11.6(1) 13-Aug-2017 (PDF - 10 MB)
• Open Source Used In Cisco Virtualized Voice Browser 11.5(1) 11-Aug-2016 (PDF - 10 MB)
• Open Source Used In Cisco Virtualized Voice Browser 11.0(1) 11-Jan-2016 (PDF - 5 MB)

文件藍圖

• Cisco Virtualized Voice Browser 12.6(2)

  • Cisco Virtualized Voice Browser Documentation Guide, Release 12.6(2) 28-Apr-2023

• Cisco Virtualized Voice Browser 12.6(1)

  • Cisco Virtualized Voice Browser Documentation Guide, Release 12.6(1) 24-May-2020

• 思科虛擬化語音瀏覽器 12.5(1)

  • Cisco Virtualized Voice Browser Documentation Guide, Release 12.5(1) 31-Jan-2020

• 思科虛擬化語音瀏覽器 12.0(1)

  • Cisco Virtualized Voice Browser Documentation Guide, Release 12.0(1) 11-Jan-2019

• 思科虛擬化語音瀏覽器 11.6 (1)

  • Cisco Unified Customer Voice Portal Documentation Guide Release 11.6(1) 24-Aug-2017
  • Cisco Virtualized Voice Browser Documentation Guide, Release 11.6(1) 24-Aug-2017

• 思科虛擬化語音瀏覽器 11.5(1)

  • Cisco Virtualized Voice Browser Documentation Guide 11.5(1) 10-Aug-2016

• 思科虛擬化語音瀏覽器 11.0(1)

  • Cisco Virtualized Voice Browser Documentation Guide, Release 11.0(1) 25-Jan-2016

設計

設計指南

• 思科虛擬化語音瀏覽器 11.0(1)

  • Design Guide for Cisco Unified Customer Voice Portal, Release 11.0(1) 06-Apr-2016

安裝與升級

安裝和升級指南

• Cisco Virtualized Voice Browser 12.6(2)

  • Installation and Upgrade Guide for Cisco Virtualized Voice Browser, Release 12.6(2) 24-Aug-2023
  • Migration Guide for Cisco Virtualized Voice Browser, Release 12.6(2) 28-Apr-2023

• Cisco Virtualized Voice Browser 12.6(1)

  • Installation and Upgrade Guide for Cisco Virtualized Voice Browser, Release 12.6(1) 24-Aug-2023
  • Migration Guide for Cisco Virtualized Voice Browser, Release 12.6(1) 14-May-2021

• 思科虛擬化語音瀏覽器 12.5(1)

  • Installation and Upgrade Guide for Cisco Virtualized Voice Browser, Release 12.5(1) 24-Aug-2023
  • Migration Guide for Cisco Virtualized Voice Browser, Release 12.5(1) 31-Jan-2020

• 思科虛擬化語音瀏覽器 12.0(1)

  • Installation and Upgrade Guide for Cisco Virtualized Voice Browser, Release 12.0(1) 26-Nov-2018

• 思科虛擬化語音瀏覽器 11.6 (1)

  • Migration Guide for Cisco Virtualized Voice Browser, Release 11.6(1) 24-Aug-2017
  • Installation and Upgrade Guide for Cisco Virtualized Voice Browser, Release 11.6(1) 01-Aug-2017

• 思科虛擬化語音瀏覽器 11.5(1)

  • Installation and Upgrade Guide for Cisco Virtualized Voice Browser, Release 11.5(1) 10-Aug-2016
  • Migration Guide for Cisco Virtualized Voice Browser, Release 11.5(1) 10-Aug-2016

• 思科虛擬化語音瀏覽器 11.0(1)

  • Installation and Upgrade Guide for Cisco Virtualized Voice Browser, Release 11.0(1) 25-Jan-2016
• Migration Guide for Cisco Virtualized Voice Browser, Release 12.0(1) 11-Jan-2019

設定

配置指南

• Cisco Virtualized Voice Browser 12.6(2)

  • Cisco Virtualized Voice Browser Administration and Configuration Guide, Release 12.6(2) 28-Apr-2023

• Cisco Virtualized Voice Browser 12.6(1)

  • Cisco Virtualized Voice Browser Administration and Configuration Guide, Release 12.6(1) 14-May-2021

• 思科虛擬化語音瀏覽器 12.5(1)

  • Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.5(1) 09-Jun-2024
  • Cisco Virtualized Voice Browser Administration and Configuration Guide, Release 12.5(1) 31-Jan-2020

• 思科虛擬化語音瀏覽器 12.0(1)

  • Cisco Virtualized Voice Browser Administration and Configuration Guide, Release 12.0 11-Jan-2019

• 思科虛擬化語音瀏覽器 11.6 (1)

  • Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 11.6(1) 03-Aug-2020
  • Cisco Virtualized Voice Browser Administration and Configuration Guide, Release 11.6(1) 24-Aug-2017

• 思科虛擬化語音瀏覽器 11.5(1)

  • Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 11.5(1) 17-Mar-2017
  • Configuration Guide for Cisco Unified Customer Voice Portal, Release 11.5(1) 10-Aug-2016

• 思科虛擬化語音瀏覽器 11.0(1)

  • Configuration Guide for Cisco Unified Customer Voice Portal 11.0(1) 16-Feb-2016
  • Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 11.0(1) 25-Jan-2016
• Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.0(1) 12-Dec-2018

配置示例和技術筆記

• Applicable to Multiple Releases

  • 在CVOS系統的SAN證書中配置多個地址 06-Jun-2023

• 思科虛擬化語音瀏覽器 11.6 (1)

  • 在虛擬化語音瀏覽器中配置SNMP 09-May-2019

維護與營運

維護和運作指南

• Cisco Virtualized Voice Browser 12.6(2)

  • Operations Guide for Cisco Virtualized Voice Browser, Release 12.6(2) 28-Apr-2023

• Cisco Virtualized Voice Browser 12.6(1)

  • Operations Guide for Cisco Virtualized Voice Browser, Release 12.6(1) 04-Mar-2020
  • Cisco Unified Communications Operating System Administration Guide for Cisco Virtualized Voice Browser, Release 12.6(1) 29-Jan-2020

• 思科虛擬化語音瀏覽器 12.5(1)

  • Cisco Unified Communications Operating System Administration Guide for Cisco Virtualized Voice Browser, Release 12.5(1) 31-Jan-2020
  • Cisco Virtualized Voice Browser Serviceability Administration Guide, Release 12.5(1) 31-Jan-2020
  • Operations Guide for Cisco Virtualized Voice Browser, Release 12.5(1) 29-Jan-2020

• 思科虛擬化語音瀏覽器 12.0(1)

  • Cisco Unified Communications Operating System Administration Guide for Cisco Virtualized Voice Browser, Release 12.0(1) 11-Jan-2019
  • Operations Guide for Cisco Virtualized Voice Browser, Release 12.0(1) 11-Jan-2019

• 思科虛擬化語音瀏覽器 11.6 (1)

  • Operations Guide for Cisco Virtualized Voice Browser, Release 11.6(1) 24-Aug-2017

• 思科虛擬化語音瀏覽器 11.5(1)

  • Operations Guide for Cisco Virtualized Voice Browser, Release 11.5(1) 10-Aug-2016

• 思科虛擬化語音瀏覽器 11.0(1)

  • Operations Guide for Cisco Virtualized Voice Browser, Release 11.0(1) 25-Jan-2016

疑難排解

Support FAQ

• Applicable to Multiple Releases

  • 瞭解對使用CentOS的聯絡中心元件的支援 30-Apr-2024

疑難排解技術筆記

• 思科虛擬化語音瀏覽器 11.6 (1)

  • 使用VVB伺服器排除CVP呼叫流分析故障 11-Oct-2018
  • 在CVP綜合呼叫流程上避免出現488錯誤呼叫的解決方案 26-Feb-2018
  • VVB 11.6綜合呼叫流程技術說明 16-Jan-2018
  • Cisco Virtual Voice Browser CLI命令 08-Jan-2018
• 排除VVB PlayMedia Skip和DTMF緩衝區故障 02-Feb-2021
• 即時報告故障排除CVVB無法啟動 19-Jun-2019
• 排除Finesse、VVB和UCCX上的RTMT證書錯誤 07-Nov-2018
• 使用CLI對基於Cisco VOS的Finesse伺服器進行故障排除 14-Feb-2017
• Cisco Unified Virtualized Voice Browser(CVVB)的安裝步驟 19-Jul-2016