Cisco CallManager Administration Guide, Release 4.1(3)
Application Dial Rules Configuration

Table Of Contents

Application Dial Rules Configuration

Adding a Dial Rule

Modifying a Dial Rule

Updating a Dial Rule

Deleting a Dial Rule

Reprioritizing a Dial Rule


Application Dial Rules Configuration


The administrator uses dial rules configuration to add and sort the priority of dialing rules. Dial rules for applications such as Cisco IPMA automatically strip numbers from or add numbers to telephone numbers that a user dials. For example, the dial rules automatically add the digit 9 in front of a 7-digit telephone number to provide access to an outside line.

For example, in Cisco IPMA, the assistant can perform a directory search from the assistant console. The assistant can drag and drop the directory entry to the My Calls panel on the assistant console, which invokes a call to the number that is listed in the entry. The dial rules apply to the number that is listed in the entry before the call gets made.

The following sections describe dial rules configuration:

Adding a Dial Rule

Updating a Dial Rule

Deleting a Dial Rule

Reprioritizing a Dial Rule

Adding a Dial Rule

Perform the following procedure to add a dial rule. See Dial Rules Configuration Error Checking in the Cisco CallManager System Guide for dial rule design and error checking.

Procedure


Step 1 From Cisco CallManager Administration, choose Route Plan > Application Dial Rules.

The Dial Rules Configuration window displays.

Step 2 In the phone number begins with field, enter a digit or the characters +*# or leave blank.

Step 3 In the number of digits is field, enter a digit or leave blank.

Step 4 In the remove digits field, enter a digit or leave blank. Apply proper dial rules.

Step 5 In the prefix it with field, enter a digit or the characters +*# or leave blank. Apply proper dial rules.

Step 6 Click the Insert button.

For the rule to take effect, stop and start the Cisco Tomcat service. Refer to the Cisco CallManager Serviceability Administration Guide.


Related Topics

Updating a Dial Rule

Deleting a Dial Rule

Reprioritizing a Dial Rule

Modifying a Dial Rule

The administrator can update, delete, or reprioritize a dial rule from the Dial Rules Configuration window.

Related Topics

Adding a Dial Rule

Updating a Dial Rule

Deleting a Dial Rule

Reprioritizing a Dial Rule

Updating a Dial Rule

Perform the following procedure to update a dial rule.

Procedure


Step 1 From Cisco CallManager Administration, choose Route Plan > Application Dial Rules.

Step 2 From the Dial Rules list, choose the rule that you want to update and make the updates.

Step 3 Click the Update button.

For the update to take effect, stop and start the Cisco Tomcat service. Refer to the Cisco CallManager Serviceability Administration Guide.


Related Topics

Adding a Dial Rule

Deleting a Dial Rule

Reprioritizing a Dial Rule

Deleting a Dial Rule

Perform the following procedure to delete a dial rule.

Procedure


Step 1 From Cisco CallManager Administration, choose Route Plan > Application Dial Rules.

Step 2 From the Dial Rules list, check the check box next to the rule that you want to delete. You may delete more than one rule at a time.

Step 3 Click the Delete Selected button.

For the delete to take effect, stop and start the Cisco Tomcat service. Refer to the Cisco CallManager Serviceability Administration Guide.


Related Topics

Adding a Dial Rule

Updating a Dial Rule

Reprioritizing a Dial Rule

Reprioritizing a Dial Rule

Perform the following procedure to reprioritize a dial rule.

Procedure


Step 1 From Cisco CallManager Administration, choose Route Plan > Application Dial Rules.

Step 2 From the Dial Rules list, choose the rule that you want to move.

Step 3 Use the up and down arrows to move the rule up or down the Dial Rule list.

Step 4 Click the Update button.

For the move to take effect, stop and start the Cisco Tomcat service. Refer to the Cisco CallManager Serviceability Administration Guide.


Related Topics

Adding a Dial Rule

Updating a Dial Rule

Deleting a Dial Rule