Table Of Contents

Network Settings

Overview: Network Settings

Primary Location Profile Settings

Primary Location Addressing Option Settings

Delivery Location Profile Settings

Monitored Domain Address Books

Network Settings

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Overview: Network Settings

You use the network settings to set up and administer Cisco Unity for networking with other Cisco Unity servers. The term networking has a broad definition and encompasses the following ideas:

•Subscribers associated with one Cisco Unity server can use the phone to send voice messages to:

–Subscribers associated with another Cisco Unity server.

–Individuals with access to a computer connected to the Internet.

•Unidentified callers can find any subscriber in the phone directory and leave a voice message. Depending on the phone system and network configuration, unidentified callers who reach the Cisco Unity automated attendant or directory assistance can be transferred to any subscriber phone, even to the phone of a subscriber who is not associated with the local server.

Cisco Unity provides the following networking options:

•Digital Networking—Allows messaging among multiple Cisco Unity servers connected to a single, global directory. The message transport agent (MTA) is the message transport mechanism between servers. You use this option when the Cisco Unity servers access a shared voice mail directory.

•Internet Subscribers—Allows messaging between Cisco Unity subscribers and individuals with access to a computer connected to the Internet.

No matter which networking option you use, you always customize the primary location settings for your Cisco Unity server.

See the following sections in this chapter for more information about network settings:

•Primary Location Profile Settings

•Primary Location Addressing Option Settings

•Delivery Location Profile Settings

•Monitored Domain Address Books

For more information about networking, refer to the Networking in Cisco Unity Guide, available at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/net/net403/dom/index.htm.

Primary Location Profile Settings

Each Cisco Unity server has a primary location, which is created during installation and which cannot be deleted. The primary location identifies the Cisco Unity server and contains the networking information needed to communicate with other Cisco Unity servers. With the exception of public distribution lists, all subscribers and other Cisco Unity objects (such as call handlers) created on your Cisco Unity server are associated with the primary location.

No matter which networking option Cisco Unity uses to send and receive voice messages, you need to customize the primary location of your Cisco Unity server.

Use the following table to learn more about the profile settings for the primary location.

Table 27-1 Network > Primary Locations > Profile Page 

Field	Considerations
Display Name	This displays the name of the primary location. To change the name, enter a new name here, and then click the Save icon.
Dial ID	Enter the ID that identifies the primary location. Enter numbers only, up to a maximum of 10 digits. The default minimum length is 3 digits. Although the minimum length for Dial IDs can be reduced by using the Advanced Settings Tool, one- and two-digit Dial IDs may conflict with private distribution list IDs during an address search. When a subscriber addresses a message by entering a one- or two-digit number, Cisco Unity first searches for a matching private distribution list. If a match is found, the search stops. Therefore, when a subscriber addresses a message by entering a location Dial ID to narrow down the search scope to a particular location, if the number entered matches a private distribution list ID, the conversation offers only the private distribution list as a destination. If subscribers do not address messages to other locations by first entering a Dial ID, there is no conflict and the minimum length for Dial IDs can be reduced to accommodate complex dial plans. The following policies are recommended: •Establish a fixed length for Dial IDs and if possible, a fixed length for extensions. •Assign unique Dial IDs. •If you use variable-length Dial IDs and extensions, the Dial IDs should be in a different numbering range than extensions. •If you use variable-length Dial IDs, the first digits of each ID should be unique with respect to other Dial IDs. (For example, do not create Dial IDs like 432 and 4325.)
Recorded Name	Record a name for the primary location. The conversation plays the recorded name for this primary location when: •Subscribers associated with a Cisco Unity server in a different dialing domain address a message to subscribers associated with this location. (For example, assuming that New York is the recorded name for this location: "There are two matches. For John Smith, at New York, press 1. For Mary Smith press 2.") •Subscribers associated with a Cisco Unity server in a different dialing domain listen to messages from subscribers associated with this location. (For example: "Message 1, a voice message, from John Smith at New York....") •The setting Include Locations in Searches on the Network > Primary Location > Addressing Options page is enabled on another primary location. When subscribers at the other location address a message, the recorded name for this primary location may be played in the message addressing search results along with subscriber names. (For example: "There are two matches. For Chris Newton, press 1. For New York, press 2.") To record the name here, use the Media Master control bar. (Note that the Media Master is not available across a firewall.) Use the Options menu in the Media Master control bar to set recording and playback devices, if applicable, and to use other sound files.
Dialing Domain	Select from the list or enter the name of the dialing domain of which this location is a member. A dialing domain is a collection of Cisco Unity servers that are integrated with the same phone system or phone system network. Extensions within a dialing domain must be unique. The dialing domain allows Cisco Unity to handle overlapping extensions on Cisco Unity servers that are outside of the dialing domain. A dialing domain provides a means to scope message address and directory handler searches so that Cisco Unity does not search the entire global directory. The default setting is None. Use the default when: •Your installation consists of only one Cisco Unity server. •Your installation consists of two or more Cisco Unity servers, but each server is integrated with a separate phone system. There is no limit to the number of Cisco Unity servers that can be assigned to a single dialing domain, and there is no limit to the number of dialing domains. However, a Cisco Unity server can be a member of only one dialing domain.

Primary Location Addressing Option Settings

The primary location addressing options allow you to control the scope of the search that Cisco Unity performs when searching for a matching extension in the following cases:

•When a subscriber addresses a message by using the phone.

•When subscribers add members to private lists by using the phone or the Cisco Unity Assistant. (Note that in version 3.1 and earlier, the Cisco Unity Assistant was known as the ActiveAssistant, or AA.)

•When an administrator adds members to public or private distribution lists by using the Cisco Unity Administrator.

You can set the scope to the local Cisco Unity server, to the dialing domain that the local Cisco Unity server is a member of, or to the entire global directory.

Use the following table to learn more about location addressing option settings.

Table 27-2 Network > Locations > Addressing Options Page 

Field	Considerations
Subscriber Searches: Limit Searches To	Select the scope of the search that Cisco Unity performs when a subscriber addresses a message by using the phone, and when members are being added to a public or private distribution list: •Local Server—Limits the search to subscribers created on the local Cisco Unity server. •Dialing Domain—If a match is not found while searching the local Cisco Unity server, the search expands to include subscribers created on other Cisco Unity servers that are in the same dialing domain as the local Cisco Unity server. •Global Directory—After searching the local Cisco Unity server and then the dialing domain (if there is one), the search expands to include every subscriber created on other Cisco Unity servers in the directory.
Include Locations in Searches	Check this check box to have locations included in searches. For this setting to be useful to subscribers, locations need to have recorded voice names. When checked, this setting allows subscribers to address a message in two steps. First subscribers select a particular location (either by spelling the name or by entering the Dial ID). If Cisco Unity finds a matching location, the recorded voice name for the location is played (assuming one has been recorded), and subscribers are prompted to either by spell the name or enter the extension of the recipient. This allows subscribers to limit a search for a recipient to a specific location. This option is useful when the global directory is large and addressing a message by name results in many matches. For example, assume there are two Cisco Unity servers that use Digital Networking to exchange messages. Assume 100 is the Dial ID for the primary location of the remote Cisco Unity server, and that a voice name for the location has been recorded. •A subscriber enters 100# to address a message to someone on the other Cisco Unity server. •When the primary location 100 is found, the conversation plays, "For location <Recorded voice name>, press #." •When the sender presses # to confirm, the conversation plays, "Enter the extension followed by #." •The subscriber enters 12345#. If Cisco Unity finds a matching subscriber extension at location 100, the conversation plays, "For <Subscriber recorded voice name> at extension 12345, press #." •When the sender presses # to confirm, the conversation plays, "Added. To add another name, press 1. To record the message, press #."

Delivery Location Profile Settings

When more than one Cisco Unity server is networked together via Digital Networking, information about the primary locations on other Cisco Unity servers is displayed on the Delivery Location page. This information is display only.

Use the following table to learn more about the profile settings for delivery locations.

Table 27-3 Display Only Information About Primary Locations on Other Cisco Unity Servers 

Field	Consideration
Name	Displays the name of a primary location.
Dial ID	Displays the Dial ID of a primary location.
Recorded Name	The recorded name of the primary location.
Destination Type	Although SMTP is displayed as the Destination Type, messaging between Cisco Unity servers in the same directory is not done by SMTP.
Domain Name	The domain name of the primary location.

Monitored Domain Address Books

The Domino address book(s) displayed on the Monitored Address Books page are the ones specified on System > Configuration > Subscriber Address Books page. These address book(s) contain the user information that allows messaging with subscribers on another Cisco Unity server via Digital Networking. Each Cisco Unity server monitors these address books for data from other Cisco Unity servers. Information about locations and subscribers created on other Cisco Unity servers is stored in each server's SQL database (called UnityDb) in the GlobalLocation and GlobalSubscriber tables.

Table 27-4 Network > Digital Networking Options > Monitored Address Books Page 

Field	Considerations
Domain	The domain in which the monitored address book resides.
Server	The Domino server that the address book is located on.
Address Book	The address book that contains the user information that allows messaging with subscribers on another Cisco Unity server. For Digital Networking to work, all the Cisco Unity servers in the network need to monitor the primary address book in the domain names.nsf.
Display Name	The display name for the address book. This name allows you to more easily distinguish the address book from other address books Cisco Unity may use. Note that the Display Name field does not correspond to any fields in the Domino Administrator.