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This chapter describes the procedure for accessing the Cisco Unified Communications Operating System Administration. This chapter also provides procedures for resetting a lost password.
To access and login to Cisco Unified Communications Operating System from Unified CCX, follow this procedure:
Note | Do not use the browser controls (for example, the Back button) while you are using Cisco Unified Communications Operating System Administration. |
If you lose the administrator password or security password, use the following procedure to reset the passwords.
Caution | The security password on all nodes in a cluster must match. Change the security password on all machines, or the cluster nodes cannot communicate. |
Caution | You must reset each server in a cluster after you change its security password. Failure to reboot the servers (nodes) causes system service problems and problems with the Cisco Unified Communications Manager Administration windows on the subscriber servers. |
Note | During this procedure, you must remove and then insert a valid CD or DVD in the disk drive to prove that you have physical access to the system. |
To perform the password reset process, you must be connected to the system through the system console, that is, you must have a keyboard and monitor connected to the server. You cannot reset a password when connected to the system through a secure shell session.
Step 1 | Log in to the
system with the following username and password:
|
Step 2 | Press any key to continue. |
Step 3 | If you have a CD or DVD in the disk drive, remove it now. |
Step 4 | Press any key to
continue.
The system tests to ensure that you have removed the CD or DVD from the disk drive. |
Step 5 | Insert a valid CD or DVD into the disk drive. For this test, you must use a data CD, not a music CD. The system tests to ensure that you inserted the disk. |
Step 6 | After the system verifies that you have inserted the disk, you are prompted to enter one of the following options to continue: |
Step 7 | Enter a new password of the type that you chose. |
Step 8 | Reenter the new password. The password must contain at least 6 characters. The system checks the new password for strength. If the password does not pass the strength check, you are prompted to enter a new password. |
Step 9 | After the system verifies the strength of the new password, the password is reset, and you are prompted to press any key to exit the password reset utility. |