System Restart
Switch Versions and Restart
You can use this option both when you are upgrading to a newer software version, and when you need to fall back to an earlier software version. To shut down the system that is running on the active disk partition and then automatically restart the system by using the software version on the inactive partition, follow this procedure:
Caution | This procedure causes the system to restart and become temporarily out of service. |
Restart Current Version
To restart the system on the current partition without switching versions, follow this procedure:
Caution | This procedure causes the system to restart and become temporarily out of service. |
Shut Down System
Caution | Do not press the power button on the server to shut down the server or to reboot the server. If you do, you may accidentally corrupt the file system, which may prevent you from future server reboots. |
Caution | This procedure causes the system to shut down. |
Step 1 | If you are shutting down the system from the command line interface, go to step 4. Otherwise, go to Step 2. | ||
Step 2 | From the Cisco Unified Communications Operating System Administration window, navigate to The . Version Settings window appears, showing the software version on both the active and inactive partitions. | ||
Step 3 | Click
Shutdown to shut down the system, or click
Cancel to stop the operation.
If you click Shutdown, the system halts all processes and shuts down.
| ||
Step 4 | Enter the
command
utils
system shutdown or the command
utils
system restart.
For more information about CLI commands, see the Cisco Unified Contact Center Express Command Line Interface Reference Guide, located at https://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_list.html. For more information about CLI commands, see the Cisco Unified Contact Center Express Operations Guide, located at https://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_maintenance_guides_list.html. |
What to Do Next
When the user initiates a switch version, system restart, or system shutdown from the Cisco Unified OS Administration web interface, the operation fails in the following scenarios:
Note | A switch version operation is abruptly terminated if a power reset or hard reboot is done on the Unified CCX system when it is in progress. |