Software
Upgrades
You can use the Install/Upgrade option to upgrade the Unified CCX software and install Unified CCX COP patch files.
Note | For more information regarding the supported versions of Unified CCX and Unified CM, see Cisco Unified Contact Center Express (Unified CCX) Compatibility Matrix. |
Caution | When you upgrade from an earlier version of Unified CCX to the latest version the system restarts as part of the upgrade process. Therefore, you may want to perform the upgrade during maintenance window to avoid service interruptions. |
Unified CCX Upgrade and Roll Back
For Upgrade and Rollback instructions, see Cisco Unified Contact Center Express Installation and Upgrade Guide available here:
TFTP File Management
Note | The Unified CCX. menu option is not applicable for |
Set Up Customized Logon Message
You can upload a text file that contains a customized logon message that appears in Cisco Unified Communications Operating System Administration, Disaster Recovery System, and the command-line interface.
To upload a customized logon message, follow this procedure: