Cisco Unified Contact Center Administration Menus Enabled by Product Licensing
The word Included in the following table means that the related menu item is enabled for the product in that column.
Unified CCX Administrator Main Menu |
Menu Items |
Unified IP IVR |
---|---|---|
System |
Cisco Unified CM Configuration |
Included |
Control Center |
Included |
|
Datastore Control Center |
Included |
|
System Parameters |
Included |
|
Custom File Configuration |
Included |
|
Alarm and Tracing |
Included |
|
Tracing |
Included |
|
Logout |
Included |
|
Applications |
Application Management |
Included |
Script Management |
Included |
|
Prompt Management |
Included |
|
Grammar Management |
Included |
|
Document Management |
Included |
|
AAR Management |
Included |
|
Subsystems |
Cisco Unified CM Telephony |
Included |
ICM |
Included |
|
Database |
Included |
|
HTTP |
Included |
|
|
Included |
|
Cisco Media |
Included |
|
MRCP ASR/TTS |
Included |
|
Tools |
Plug-ins |
Included |
Real-Time Reporting |
Included |
|
Historical Reporting |
Included |
|
User Management |
Included |
|
Password Management |
Included |
|
Help |
Contents and Index |
Included |
For this Page |
Included |
|
Troubleshooting Tips |
Included |
|
Cisco Unified CCX Documentation on Cisco.com |
Included |
|
About |
Included |