Change History
This table lists changes made to this guide. The most recent changes appear at the top.
Change |
See |
Date |
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Initial Release of Document for Release 12.5(1) |
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Updated desciption of Sites field. |
June, 2023 |
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OpenJDK updates |
Mar, 2021 |
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Import Diagnostic Framework Portico Certificate into AW Machines |
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Edge Chromium (Microsoft Edge) updates |
Set Up CA Certificate for Chrome and Edge Chromium (Microsoft Edge) Browsers |
Dec, 2020 |
New chapter has been added for Technology Refresh configurations |
July, 2020 |
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New topics have been added for IP address or hostname update |
Update IP Address or Hostname for 2000 Agent deployments |
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Update IP Address or Hostname for 4000 and 12000 Agent deployments |
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New chapter has been added for executing REST API calls |
Command Execution Pane |
February, 2020 |
New chapters have been added |
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Updated the topics to include certificate information |
Packaged CCE 2000 Agents Deployment Packaged CCE 4000 Agents Deployment Packaged CCE 12000 Agents Deployment |
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Updated the userName description with the list of unsupported characters. |
Add and Maintain Agents | |
Added a new chapter for Customer Virtual Assistant feature |
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Added Principal VVB information for Customer Virtual Assistant feature. | ||
Add and Maintain Main Site in 4000 Agents or 12000 Agents Deployment Type |
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Added information on the new Third-party Integration feature |
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Updated topics to include Media Server details |
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Updated the list of Configuration Manager tools. | PCCE 4000/12000 Supported Tools | |
Added Configuration details for Avaya | Avaya Configurations | |
Added Configuration details for ICM-to-ICM Gateway |
ICM-to-ICM Gateway Configurations |
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Added CVP and CVP Reporting statistics |
Unified CVP Statistics Unified CVP Reporting Statistics |
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Updated the table with CVP and CVP Reporting Statistics information |
System Inventory for PCCE 2000 Agents Deployment System Inventory for PCCE 4000 and 12000 Agents Deployment |
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Added Smart License details |