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In hybrid cloud-based deployments, you can provision users with audio and video capabilities. You should first provision users with audio and video capabilities on Cisco Unified Communications Manager. You then create Unified Communications clusters with the Cisco WebEx Administration Tool to integrate your on-premises environment.
Users can make teleconference calls with either the default Cisco WebEx audio service or a third-party teleconference provider.
To integrate the third-party teleconference provider audio services with Cisco WebEx, you must add teleconferencing service name accounts. After you add those accounts, users can make teleconference calls with the third-party provider audio services.
For more information about adding teleconferencing service name accounts, see the Cisco WebEx Site Administration User's Guide.