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Learn how to enable messaging settings and configure instant messaging and presence functionality. Complete the steps to activate and start essential services, enable messaging settings, specify capabilities assignments to users, and configure instant messaging and presence services.
This chapter applies to Cisco Unified Presence version 8.6 and lower.
Essential services enable communication between servers and provide capabilities to the client.
Depending on your requirements, you might need to activate and start additional services. See the appropriate Cisco Unified Presence documentation to review available services and determine if your deployment requires additional services.
You can pre-populate user contact lists with the Bulk Administration Tool (BAT). The first step is to create a CSV file that defines the contact list you want to provide to users. You then use the BAT to import that contact list in bulk to a set of users.
In this way you can pre-populate contact lists for users so that they automatically have a set of contacts after the initial launch of the client.
Cisco Jabber supports up to 300 contacts in a client contact list.
For more information about using BAT and the format of the CSV file, see the Deployment Guide for Cisco Unified Presence.
Complete the steps in this task to enable and configure instant messaging.
Complete the steps in this task to provide users with instant messaging and presence capabilities when using Cisco Unified Presence.
You can enable or disable prompts for presence subscription requests from contacts within your organization.
The client always prompts users to allow presence subscription requests from contacts outside your organization.
Users can choose to allow or block contacts from inside your organization.
you select Allow users to view the availability of other users without being prompted for approval, the client automatically accepts all presence subscription requests without prompting users.
you do not select Allow users to view the availability of other users without being prompted for approval, the client prompts users for all presence subscription requests.
If users choose to block contacts, only their existing contacts can see their availability status. In other words, only those contacts who have already subscribed to the user's presence can see their availability status.
Note | When searching for contacts in your organization, users can see the temporary availability status of all users in the organization. However, if User A blocks User B, User B cannot see the temporary availability status of User A in the search list. |
Users can choose the following options for contacts from outside your organization:
If your organization defines users' profiles where their IM address is different from their email address, then some additional configuration is required to enable presence integration between the client and Microsoft SharePoint 2010 and 2013.
All sites are in sync with Microsoft SharePoint Central Administration (CA).
Synchronization between Microsoft SharePoint and Active Directory has been set up.
Disable temporary presence to increase privacy control. When you configure this parameter, Cisco Jabber displays availability status only to contacts in a user's contact list.