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Use the Cisco WebEx Administration Tool to provision users with instant messaging and presence capabilities in cloud-based deployments. You can also configure settings for the Cisco WebEx Messenger service such as XMPP federation and instant message logging and archiving.
When users successfully authenticate to the Cisco WebEx Messenger service, they get IM and Presence Service functionality. You can optionally configure IM and Presence Service federation with the Cisco WebEx Administration Tool.
If your organization defines users' profiles where their IM address is different from their email address, then some additional configuration is required to enable presence integration between the client and Microsoft SharePoint 2010 and 2013.
All sites are in sync with Microsoft SharePoint Central Administration (CA).
Synchronization between Microsoft SharePoint and Active Directory has been set up.
You can specify the default settings for presence subscription requests in cloud-based deployments.
Step 1 | Open the Cisco WebEx Administration Tool. | ||||||||
Step 2 | Select the Configuration tab. | ||||||||
Step 3 | Select General IM in the Connect Client section. The General IM pane opens. | ||||||||
Step 4 | Select the appropriate options for contact list requests as follows:
The options for configuring how the client handles contact list requests are as follows:
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Step 5 | Select Save. |