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Cisco CallManager Administration Guide, Release 3.3(3)
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Index
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Preface
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Introduction
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Server Configuration
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Cisco CallManager Configuration
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Cisco CallManager Group Configuration
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Date/Time Group Configuration
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Device Defaults Configuration
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Region Configuration
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Device Pool Configuration
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Automated Alternate Routing Group Configuration
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Enterprise Parameters Configuration
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Location Configuration
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Auto-Registration Configuration
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Survivable Remote Site Telephony Configuration
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Partition Configuration
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Calling Search Space Configuration
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Route Filter Configuration
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Route Group Configuration
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Route List Configuration
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Route Pattern Configuration
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Translation Pattern Configuration
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External Route Plan Wizard
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Special Characters and Settings
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Route Plan Report
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Cisco CallManager Attendant Console Configuration
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Conference Bridge Configuration
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Media Termination Point Configuration
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Transcoder Configuration
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Media Resource Group Configuration
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Media Resource Group List Configuration
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Service Parameters Configuration
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Call Park Configuration
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Call Pickup and Group Call Pickup Configuration
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Cisco IP Phone Services Configuration
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Meet-Me Number/Pattern Configuration
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Cisco Voice-Mail Port Configuration
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Cisco Voice Mail Port Wizard
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Message Waiting Configuration
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Cisco Voice-Mail Pilot Configuration
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Voice-Mail Profile Configuration
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Device Configuration
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CTI Route Point Configuration
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Device Profile Configuration
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Gatekeeper Configuration
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Gateway Configuration
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Cisco IP Phone Configuration
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Trunk Configuration
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Phone Button Template Configuration
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Softkey Template Configuration
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Adding a New User
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Searching the Global Directory
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Plugin Configuration
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Dependency Records
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Feedback
Table Of Contents
Voice-Mail Profile Configuration
Configuring a Voice-Mail Profile
Voice-Mail Profile Configuration Settings
Voice-Mail Profile Configuration
The Voice Mail Profile Configuration window of Cisco CallManager Administration allows you to define any line-related voice-mail information that is associated to a directory number, not a device.
Note
A voice mail-profile gets assigned to a directory number, not a device.
The following topics provide information on voice-mail profiles:
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Finding Voice-Mail Profiles
Because you might have several voice-mail profiles in your network, Cisco CallManager lets you locate specific voice-mail profiles on the basis of specific criteria. Use the following procedure to locate voice-mail profiles.
Note
Procedure
Step 1
The Find and List Voice Mail Profiles window displays.
Step 2
Related Topics
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Copying a Voice-Mail Profile
To copy an existing voice-mail profile, use the following procedure.
Procedure
Step 1
Step 2
Step 3
Step 4
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Deleting a Voice-Mail Profile
To delete a voice-mail profile, use the following procedure. You cannot delete the default profile or the No Voice Mail profile.
Before You Begin
You cannot delete a voice-mail profile that a device uses. To find out which devices are using the voice-mail profile, click the Dependency Records link from the Voice Mail Profile Configuration window. For more information about dependency records, see the "Accessing Dependency Records" section on page A-1. If you try to delete a voice-mail profile that is in use, Cisco CallManager displays an error message. Before deleting a voice-mail profile that is currently in use, you must perform either or both of the following tasks:
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Procedure
Step 1
Step 2
Step 3
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Configuring a Voice-Mail Profile
To configure a voice-mail profile for a directory number, use the following procedure.
Procedure
Step 1
Step 2
Step 3
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Voice-Mail Profile Configuration Settings
Table 39-1 describes the voice-mail profile configuration settings.
Table 39-1 Voice Mail Profile Configuration Settings
Voice Mail Profile Name
Enter a name to identify the voice-mail profile.
Description
Enter the description of the profile.
Voice Mail Pilot
Choose the appropriate voice-mail pilot number that is defined in the Voice Mail Pilot Configuration or
Use Default Setting.Voice Mail Box Mask
Specify the mask used to format the voice-mail box number for auto-registered phones. When forwarding a call to voice mail from a directory line on an auto-registered phone, Cisco CallManager applies this mask to the number that is configured in the Voice Mail Box field for that directory line.
For example, if you specify a mask of 972813XXXX, the voice-mail box number for directory number 7253 becomes 9728137253. If you do not enter a mask, the voice-mail box number is the same as the directory number (7253 in this example).
By default, Cisco CallManager sets the voice-mail box number to the same value as the directory number. You can change the voice-mail box number when configuring the directory number. See the "Configuring Directory Numbers" section on page 45-29 for more information.
Default
Check the box to make this profile name the default.
Note
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