Table Of Contents

Securing and Changing Your Cisco Unity Passwords

Securing Your Cisco Unity Passwords

Changing Your Phone Password

Changing Your Cisco PCA Password

Securing and Changing Your Cisco Unity Passwords

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This chapter contains the following sections:

•"Securing Your Cisco Unity Passwords" section

•"Changing Your Phone Password" section

•"Changing Your Cisco PCA Password" section

Securing Your Cisco Unity Passwords

You have two Cisco Unity passwords: your phone password and the password that you use to log on to the Cisco Personal Communications Assistant (PCA) website. Your phone and Cisco PCA passwords are not synchronized.

It is a good idea to change your passwords from the initial passwords given to you by your Cisco Unity administrator. While first-time enrollment prompts you to change your initial phone password, it does not let you change the password that you use to log on to the Cisco PCA website. Instead, your Cisco PCA password is inherited from your Windows password settings. Because you are not required to enter an existing phone password to use the Cisco Unity Assistant to change your phone password, take appropriate measures to keep your Cisco PCA password secure.

To protect your Cisco Unity mailbox from unauthorized access, follow the security guidelines provided by your Cisco Unity administrator when you change both your Cisco Unity passwords. Consider that longer and nontrivial passwords are more secure. A nontrivial password means that:

•The password is not the same as previous passwords.

•The digits are not all the same (for example, 9999), nor are repeated (for example, 99911).

•The digits are not consecutive in either ascending or descending order (for example, 1234 or 4321).

•The password is not the same as your extension, nor does it spell your name.

Changing Your Phone Password

Your phone password protects the privacy of your messages and secures your Cisco Unity account from unauthorized access. You can change your phone password at any time.

This section contains two procedures. Do the applicable procedure to change your phone password by phone (when using either standard or Optional Conversation 1 style) or from the Cisco Unity Assistant.

Keypad mappings for other conversation styles are documented in the "Cisco Unity Phone Menus and Shortcuts" chapter. Ask your Cisco Unity administrator which conversation style you are set up to use.

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Tip If you forget your phone password, use the Cisco Unity Assistant to change it.

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To Change Your Phone Password by Phone (Standard and Optional Conversation 1 Styles)

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Step 1 Log on to Cisco Unity.

Step 2 Press 4 3 1.

Step 3 Enter a new password, and press #. Enter digits 0 through 9.

Step 4 Enter the new password again to confirm it, and press #.

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To Change Your Phone Password from the Cisco Unity Assistant

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Step 1 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 2 In the New Password box, enter a password. Enter digits 0 through 9.

Step 3 In the Confirm New Password box, enter the password again.

Step 4 Click Save.

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Changing Your Cisco PCA Password

You cannot change your Cisco PCA password by phone or from the Cisco Unity Assistant. To change it, you do so in Windows. You need to know your current Cisco PCA password and may also need to know the domain name for your Cisco Unity server. If you have forgotten your password, do not know the domain name, or if you experience other difficulties when changing your Cisco PCA password in Windows, contact your Cisco Unity administrator for assistance.

To Change Your Cisco PCA Password

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Step 1 Log off the Cisco PCA.

Step 2 Press Ctrl-Alt-Delete, and then click Change Password.

Step 3 Complete the fields in the Change Password dialog box.

Step 4 Specify the domain name for the Cisco Unity server if the Cisco Unity server is in a different domain than the one that you typically access with your Windows password.

Step 5 Click OK.

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