Cisco Unified Communications Manager (CallManager)

Datenblätter und Produktinformationen

Datenblätter

• • Cisco Unified Communications Manager Version 14 Data Sheet 07-Apr-2021
  • Cisco Unified Communications Manager Version 12.5 Data Sheet 19-Dec-2020
  • Cisco Unified Communications Manager 12.0 Data Sheet 05-Mar-2018
  • Cisco Unified Communications Manager 11.5 Data Sheet 08-Aug-2016
  • Cisco Unified Communications Manager 11.0 Data Sheet 22-Jul-2015
  • Cisco Unified Communications Manager 10.5 Data Sheet 11-Jan-2019
  • Cisco Unified Communications Manager 10.0 Data Sheet 30-Mar-2015

End-of-Life- und End-of-Sale-Hinweise

• End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses 14-Sep-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions 02-Mar-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs 01-Mar-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME) 20-May-2021
• End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 15-Dec-2020
• End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer 14-Dec-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X 11-May-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses 04-May-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0 17-Feb-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration 01-Aug-2017
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 11.0 31-Jan-2017
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.6 (JITC Certified) 02-Feb-2016
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x 21-Jan-2016
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C) 23-Dec-2015
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tier A) 02-Dec-2015

Fragen und Antworten

• Questions and Answers on Compliance with Kari’s Law and RAY BAUM’S Act 13-Apr-2022
• Cisco Unified Communications Manager Licensing Pricing Model 30-Apr-2007

Informationen auf einen Blick

• Cisco Unified Communications on Cisco HyperFlex At-a-Glance 01-Feb-2021

Sicherheitshinweise

Bulletins

• Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service 14-Dec-2023
• Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365 17-Jun-2022
• Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin 20-Feb-2020

Problemhinweise

• Applicable to Multiple Releases

  • Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android Affect Incoming Calls and Messages - Software Upgrade Recommended 09-Sep-2024
  • Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided 12-Aug-2022
  • Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided 25-Feb-2022
  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended 03-Mar-2021
  • Field Notice: FN - 70613 - Cisco Unified Communications Manager Secure Endpoints Might Fail to Register After a Refresh Upgrade to Version 12.5 - Software Upgrade Recommended 01-Oct-2020
  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended 13-Mar-2020
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020

• Cisco Unified Communications Manager Version 11.5

  • Field Notice: FN - 70394 - Unified Communications Platforms, Time Zones Not Updated in Database Correctly - Software Upgrade Recommended 15-Mar-2019
  • Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended 13-Sep-2018
• Field Notice: FN74092 - Cisco Unified Communications Manager and Unified Communications Manager IM & Presence Service Push Notifications May Not Work On or After March 29, 2024 - Configuration Change Recommended 19-Dec-2023
• Software Advisory: Secure LDAP Mandatory for Active Directory Connections 08-Feb-2020

Sicherheitsempfehlungen, Antworten und Benachrichtigungen

• Cisco Unified Communications Manager Denial of Service Vulnerability 21-Aug-2024
• Cisco Unified Communications Manager Cross-Site Scripting Vulnerability 21-Aug-2024
• Cisco Unified Communications Products Remote Code Execution Vulnerability 24-Jan-2024
• Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability 04-Oct-2023
• Cisco Unified Communications Products Privilege Escalation Vulnerability 30-Aug-2023
• Cisco Unified Communications Manager SQL Injection Vulnerability 16-Aug-2023
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 16-Aug-2023
• Cisco Unified Communications Manager Denial of Service Vulnerability 07-Jun-2023
• Cisco Unified Communications Manager SQL Injection Vulnerability 18-Jan-2023
• Cisco Unified Communications Manager Arbitrary File Deletion Vulnerability 03-Aug-2022
• Cisco Unified Communications Products Arbitrary File Read Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Timing Attack Vulnerability 06-Jul-2022
• Cisco Unified Communications Manager Arbitrary File Read Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022

Release und Kompatibilität

Kompatibilitätsinformationen

• Cisco Unified Communications Manager Version 15

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 15x 01-Oct-2024
  • Deprecation of H.323 Gatekeeper Control Options in Cisco Unified Communications Manager Release 15 19-Dec-2023
  • Deprecation of Remote Call Control with Microsoft Lync Server for IM and Presence Service on Cisco Unified Communications Manager, Release 15 22-Nov-2023

• Cisco Unified Communications Manager Version 14

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 14x 10-Jun-2024

• Cisco Unified Communications Manager Version 12.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(X) 23-Jul-2024

• Cisco Unified Communications Manager Version 12.0

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 12-May-2021
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 12.0(x) 21-Feb-2020

• Cisco Unified Communications Manager Version 11.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5—SU11 07-Apr-2022
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 11.5(x) 21-Feb-2020
  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x 10-Jan-2020
• Deprecated Phone Models in Cisco Unified Communications Manager, Release 14 05-Oct-2020
• Deprecated Phone Models in Cisco Unified Communications Manager, Release 14 25-Sep-2020
• Vendor MIB Support for Cisco Unified Communications Manager Servers 14-Dec-2013 (XLS - 71 KB)
• Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix 08-Jun-2011 (XLS - 14 KB)
• Cisco Unified Communications Manager Hardware Compatibility Matrix 23-May-2011 (XLS - 74 KB)
• Search Cisco Unified Communications Manager Customer Documentation 14-Oct-2009

Versionshinweise

• Release Notes for Cisco Prime Collaboration Deployment, Release 15SU2 01-Oct-2024
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15SU2 01-Oct-2024
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 12.5(1)SU9 23-Jul-2024
• Release Notes for Cisco Unified Communications Manager Release 15SU1a and the IM and Presence Service Release 15SU1 20-Jun-2024
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU4a 10-Jun-2024
• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU4 30-May-2024
• Release Notes for Cisco Prime Collaboration Deployment, Release 15SU1 28-Mar-2024
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15 21-Feb-2024
• Release Notes for Cisco Prime Collaboration Deployment, Release 15 18-Dec-2023
• Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8 30-Aug-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1 26-Jul-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 17-Jul-2023
• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU3 18-May-2023
• Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7 30-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 19-Jan-2023

Referenz

Befehlsreferenzen

• Cisco Unified Communications Manager Version 15

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 15 and SUs 01-Oct-2024

• Cisco Unified Communications Manager Version 14

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 14 and SUs 30-May-2024

• Cisco Unified Communications Manager Version 12.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1) 27-Feb-2024
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU7-SU8 30-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU6 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU5 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU4 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU1 03-Oct-2023

• Cisco Unified Communications Manager Version 12.0

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.0(1) 13-Dec-2021

• Cisco Unified Communications Manager Version 11.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1) 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3 13-Dec-2021

Dokumentations-Roadmaps

• Cisco Unified Communications Manager Version 15

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 15 and SUs 01-Oct-2024

• Cisco Unified Communications Manager Version 14

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 14 and SUs 10-Jun-2024

• Cisco Unified Communications Manager Version 12.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 23-Jul-2024

• Cisco Unified Communications Manager Version 12.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 28-Oct-2020

• Cisco Unified Communications Manager Version 11.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 17-Dec-2020

Lizenzinformationen

• Cisco Unified Communications Manager Version 12.5

  • Open Source Used in Cisco Prime Collaboration Deployment, Release 12.5(1) 29-Jan-2019 (PDF - 11 MB)

• Cisco Unified Communications Manager Version 12.0

  • Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU3 30-May-2019 (PDF - 9 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU2 17-Sep-2018 (PDF - 9 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU1 01-Dec-2017 (PDF - 10 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 12.0(1) 30-Aug-2017 (PDF - 23 MB)

• Cisco Unified Communications Manager Version 11.5

  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU5 29-Jun-2018 (PDF - 8 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU4 05-Feb-2018 (PDF - 15 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU3 08-Aug-2017 (PDF - 10 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU2 19-Jan-2017 (PDF - 14 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU1 20-Jul-2016 (PDF - 16 MB)
  • Open Source Used in Cisco Prime Collaboration Deployment, Release 11.5(3) 12-Jul-2016 (PDF - 8 MB)
  • Open Source Used in Cisco Unified Communications Manager, Release 11.5(1) 08-Jun-2016 (PDF - 16 MB)
• Open Source License Notices for Cisco Unified Communications Manager 25-Mar-2008

Technische Referenzen

• Cisco Unified Communications Manager Version 11.5

  • Cisco Headset and Finesse Integration for Contact Center 21-May-2020 (PDF - 852 KB)
  • Role Resource Descriptions for Cisco Unified CM Administration 31-Mar-2017 (PDF - 70 KB)

Design

Designleitfäden

• Applicable to Multiple Releases

  • Cisco Collaboration Solutions Design Guidance 14-Dec-2023
  • Preferred Architecture for Cisco Collaboration 12.x On-Premises Deployments, Design Overview 13-Mar-2019
  • Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD 20-Feb-2019

• Cisco Unified Communications Manager Version 15

  • Cisco Collaboration Sizing Guide 04-Feb-2024 (PDF - 1 MB)

• Cisco Unified Communications Manager Version 14

  • Cisco Collaboration Sizing Guide 25-May-2021
  • Preferred Architecture for Cisco Collaboration 14 Enterprise On-Premises Deployments, CVD 21-May-2021

• Cisco Unified Communications Manager Version 12.5

  • Media Optimization with ICE Enablement in Cisco Enterprise Collaboration Preferred Architecture 12.5 14-May-2019

• Cisco Unified Communications Manager Version 12.0

  • Cisco Collaboration System 12.x Solution Reference Network Designs (SRND) 01-Mar-2018

• Cisco Unified Communications Manager Version 11.5

  • Cisco Collaboration System 11.x Solution Reference Network Designs (SRND) 30-Jul-2015

Installation und Upgrade

Installations- und Upgrade-Leitfäden

• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs 01-Oct-2024
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2 04-Sep-2024
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs 31-Jul-2024
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 12-Jul-2024
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU5 12-Jul-2024
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 12-Jul-2024
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4 30-May-2024
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 22-Aug-2023
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 04-Oct-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 06-Sep-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 04-Jul-2021
• Cisco Collaboration on Virtual Servers (CSR 14) 14-Jun-2021

Technische Hinweise zu Installation und Upgrade

• CUCM-Cluster mithilfe der Datenexport- und Importfunktion installieren 30-Jul-2024
• Individuelle Aktualisierung der IP-Telefon-Firmware 23-Jul-2024
• Apple Push Notifications Updates 12-May-2020 (PDF - 163 KB)

Konfiguration

Konfigurationsbeispiele und technische Hinweise

• CUCM-BS-Admin- und Sicherheitskennwort zurücksetzen oder ändern 12-Sep-2024
• Migrieren des gemischten CUCM-Modus mit tokenloser CTL 11-Sep-2024
• Erreichbarkeit unter nur einer Rufnummer für CallManager konfigurieren 06-Sep-2024
• Integration von Emergency Responder in CUCM 06-Sep-2024
• Konfigurieren einer sicheren Ad-hoc-Konferenz auf CUCM 15 04-Sep-2024
• Konfigurieren der einmaligen Anmeldung mit CUCM und AD FS 2.0 03-Sep-2024
• Prüfung der Upgrade-Bereitschaft für CUCM- und IMPS-COP-Datei 29-Aug-2024
• Neue Zertifikate aus signierten Zertifizierungsstellenzertifikaten erstellen 27-Aug-2024
• Konfigurieren von CUCM Smart Licensing – Direktmodell 20-Aug-2024
• Einstellen des Wasserzeichens in RTMT des Call Manager-Verfahrens 15-Jul-2024
• Konfigurieren des automatischen Abrufs der CUCM-Privatleitung (PLAR) 21-Jun-2024
• Unified Communications-Cluster einrichten 21-Jun-2024
• Einrichten von RADKit in einer Collaboration-Umgebung 05-Jun-2024
• Konfigurieren von CUCM für Secure LDAP (LDAPS) 05-Jun-2024
• E-Mail-Benachrichtigung für bestimmten Knoten im CUCM-Cluster konfigurieren 16-Apr-2024

Konfigurationsleitfäden

• Feature Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs 02-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 02-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1) 02-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 02-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 02-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2 02-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1 02-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1) 02-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1)SU4 02-Oct-2024
• Instant Messaging Compliance for the IM and Presence Service 01-Oct-2024
• Configuration and Administration of the IM and Presence Service, Release 15 and SUs 01-Oct-2024
• Database Setup Guide for the IM and Presence Service, Release 15 and SUs 01-Oct-2024
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 01-Oct-2024
• Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 15 and SUs 01-Oct-2024
• System Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 01-Oct-2024

Programmierungsleitfäden

• Applicable to Multiple Releases

  • Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 11-Jul-2024

• Cisco Unified Communications Manager Version 15

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 01-Oct-2024
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 01-Oct-2024

• Cisco Unified Communications Manager Version 14

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 14 and SUs 09-Aug-2024
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 14 09-Mar-2021

• Cisco Unified Communications Manager Version 12.5

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1) 30-Jan-2024
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1) 22-Jan-2019

• Cisco Unified Communications Manager Version 12.0

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager 12.0(1) 12-Oct-2020
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, 12.0(1) 12-May-2020
  • SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 12.0(1) 14-Sep-2017

• Cisco Unified Communications Manager Version 11.5

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 11.5(1) 15-Dec-2020
  • SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 11.5(1) 25-Oct-2016
  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.5(1) 05-Apr-2016

Betrieb und Wartung

Endbenutzerhandbücher

• Cisco Unified Communications Manager Version 15

  • Cisco Unified Communications Benutzerportal, Benutzerhandbuch, Version 15 18-Dec-2023

• Cisco Unified Communications Manager Version 14

  • Cisco Unified Communications Self Care Portal User Guide, Release 14 06-Apr-2021

• Cisco Unified Communications Manager Version 12.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) 21-Dec-2021
  • Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) SU1 21-Aug-2020

• Cisco Unified Communications Manager Version 12.0

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.0(1) 13-Mar-2018
  • Manager Assistant User Guide for Cisco Unified Communications Manager, Release 12.0(1) 17-Aug-2017

• Cisco Unified Communications Manager Version 11.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 11.5(1) 10-Oct-2018
  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager, Release 11.5(1) 21-Jun-2016
• Voice Log Translator 2.3.1 User Guide 14-Apr-2004

Technische Hinweise zu Wartung und Betrieb

• Cisco Bulk Administration Tool

  • Häufig gestellte Fragen zu Unified Presence Server: Wie migrieren Sie Kontaktlisten mit dem Bulk Administration Tool von Cisco Unified Presence Server 8.x zu Version 9.x? 26-Jun-2013
• Durchführen einer Integritätsprüfung der CUCM-Datenbankreplikation 25-Apr-2024
• Verwalten der Sprachqualität mit CVM und Telemate 26-Jun-2019
• Unified Communications - VMware-Snapshot-Überprüfung 06-Sep-2013

Wartungs- und Betriebsleitfäden

• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1) 26-Oct-2024
• Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 01-Oct-2024
• Bulk Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 01-Oct-2024
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 15 and SUs 01-Oct-2024
• Prime Collaboration Deployment Administration Guide, Release 15 and SUs 01-Oct-2024
• SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 15 and SUs 01-Oct-2024
• Security Guide for Cisco Unified Communications Manager, Release 15 and SUs 01-Oct-2024
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1) 24-Sep-2024
• Security Guide for Cisco Unified Communications Manager Release 14 and SUs 02-Sep-2024
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 14 and SUs 14-Aug-2024
• SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 14 and SUs 05-Aug-2024
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7 02-Jul-2024
• Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs 18-Jun-2024
• Prime Collaboration Deployment Administration Guide, Release 14 and SUs 15-Apr-2024
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1) 22-Mar-2024

Fehlerbehebung

Fehler- und Systemmeldungen

• Cisco Unified Communications Manager Version 15

  • System Error Messages for Cisco Unified Communications Manager 15 18-Dec-2023

• Cisco Unified Communications Manager Version 14

  • System Error Messages for Cisco Unified Communications Manager 14 01-Apr-2021

• Cisco Unified Communications Manager Version 12.5

  • System Error Messages for Cisco Unified Communications Manager 12.5(1) 18-Jul-2019

• Cisco Unified Communications Manager Version 12.0

  • System Error Messages for Cisco Unified Communications Manager 12.0(1) 21-Sep-2017

• Cisco Unified Communications Manager Version 11.5

  • System Error Messages for Cisco Unified Communications Manager 11.5(1) 06-Jun-2018

Fehlerbehebungshandbücher

• Cisco Unified Communications Manager Version 12.5

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.5(1) 24-Nov-2023

• Cisco Unified Communications Manager Version 12.0

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.0(1) 17-Aug-2017

• Cisco Unified Communications Manager Version 11.5

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 11.5(1) 22-Apr-2016

Support FAQ

• Cisco Bulk Administration Tool

  • Wie erfolgt die Migration von UM-Konten von Exchange zu Office 365 in CUC? 15-Nov-2017
  • Häufig gestellte Fragen zu Unified Presence Server: Wie migrieren Sie Kontaktlisten mit dem Bulk Administration Tool von Cisco Unified Presence Server 8.x zu Version 9.x? 26-Jun-2013
• Q.A für CUCM-TELEFONZERTIFIKATE (LSC/MIC) 21-Nov-2016
• Häufig gestellte Fragen zu Unified Communications-CD-Software-Anfragefällen 05-Apr-2016

Technische Hinweise zur Fehlerbehebung

• Spezifische Lizenzreservierung für CUCM-Version 12.5 aktivieren 05-Sep-2024
• Sammeln von Ablaufverfolgungsdaten von einem CUCM-Cluster 22-Aug-2024
• Fehlerbehebung am E911-Standort mit WebEx UCM-Anrufen 31-May-2024
• Migration von IP-Telefonen von einem sicheren zu einem nicht sicheren CUCM demonstrieren 08-Feb-2024
• CUCM-Protokolle sammeln, wenn auf RTMT nicht zugegriffen werden kann oder es nicht verfügbar ist 26-Jan-2024
• Problembehandlung bei der CUCM-Datenbankreplikation 29-Nov-2023
• NTP auf CUCM und IM&P konfigurieren und Fehlerbehebung dafür durchführen 22-Nov-2023
• Identifizieren eines unerwarteten Herunterfahrens in der UC-Anwendung 11-Oct-2023
• Fehlerbehebung bei einer vollständigen gemeinsamen Partition in CUCM 05-Oct-2023
• Wiederherstellen von unansehnlichen Abschaltungen auf VOS 25-Sep-2023
• Hinweise zu CPU-Fehlermeldungen für CUCM auf UCS M6-Hardware 02-Aug-2023
• Fehlerbehebung bei Problemen beim Aufheben der Registrierung von IP-Telefonen in CUCM 28-Jul-2023
• Grundlegendes zum Registrierungsprozess von SIP-IP-Telefonen in CUCM 27-Jul-2023
• Fehlerbehebung bei NTP in Unified Communications Manager 27-Jul-2023
• CUCM-Sicherheit als Standard und ITL-Betrieb und Fehlerbehebung 14-Jul-2023

Literatur

Vertriebsressourcen

• Ordering Guides

  • Cisco Unified Communications Solutions Ordering Guide Version 11.0

Whitepapers

• Fallstudie IP-Telefoniebereitstellung - ACU 02-Feb-2006