Configuring Call Home

This chapter describes how to configure the Call Home feature in Catalyst 4500 Series Switch.

Note For complete syntax and usage information for the switch commands used in this chapter, refer to the Catalyst 4500 Series Switch Cisco IOS Command Reference and related publications at this location:

http://www.cisco.com/en/US/products/ps6350/index.html

This chapter includes the following sections:

•About Call Home

•Obtaining Smart Call Home

•Configuring Call Home

•Configuring Contact Information

•Configuring Destination Profiles

•Subscribing to Alert Groups

•Configuring General E-Mail Options

•Enabling Call Home

•Disabling Call Home

•Testing Call Home Communications

•Configuring and Enabling Smart Call Home

•Displaying Call Home Configuration Information

•Default Settings

•Alert Group Trigger Events and Commands

•Message Contents

About Call Home

Call Home provides e-mail-based and web-based notification of critical system events. A versatile range of message formats are available for optimal compatibility with pager services, standard e-mail, or XML-based automated parsing applications. Common uses of this feature may include direct paging of a network support engineer, e-mail notification to a Network Operations Center, XML delivery to a support website, and utilization of Cisco Smart Call Home services for direct case generation with the Cisco Systems Technical Assistance Center (TAC).

The Call Home feature can deliver alert messages containing information on configuration, diagnostics, environmental conditions, inventory, and syslog events.

The Call Home feature can deliver alerts to multiple recipients, referred to as Call Home destination profiles, each with configurable message formats and content categories. A predefined destination profile is provided for sending alerts to the Cisco TAC (callhome@cisco.com), and you also can define your own destination profiles.

Flexible message delivery and format options make it easy to integrate specific support requirements.

The Call Home feature offers the following advantages:

•Multiple message-format options:

–Short Text—Suitable for pagers or printed reports.

–Plain Text—Full formatted message information suitable for human reading.

–XML—Matching readable format using Extensible Markup Language (XML) and Adaptive Markup Language (AML) document type definitions (DTDs). The XML format enables communication with the Cisco TAC.

•Multiple concurrent message destinations.

•Multiple message categories including configuration, diagnostics, environmental conditions, inventory, and syslog events.

•Filtering of messages by severity and pattern matching.

•Scheduling of periodic message sending.

Obtaining Smart Call Home

If you have a service contract directly with Cisco Systems, you can register your devices for the Smart Call Home service. Smart Call Home provides fast resolution of system problems by analyzing Call Home messages sent from your devices and providing background information and recommendations. For issues that can be identified as known, particularly GOLD diagnostics failures, Automatic Service Requests will be generated with the Cisco TAC.

Smart Call Home offers the following features:

•Boot-up diagnostics alerts for linecards & supervisor in the chassis.

•Analysis of Call Home messages from your device, and where appropriate Automatic Service Request generation, routed to the appropriate TAC team, including detailed diagnostic information to speed problem resolution.

•Secure message transport directly from your device or through a downloadable Transport Gateway (TG) aggregation point. You can use a TG aggregation point in cases requiring support for multiple devices or in cases where security requirements mandate that your devices may not be connected directly to the Internet.

•Web-based access to Call Home messages and recommendations, inventory and configuration information for all Call Home devices. Provides access to associated field notices, Security Advisories, and End-of-Life information.

You need to register the following items:

•The SMARTnet contract number for your switch

•Your e-mail address

•Your Cisco.com ID

For detailed information on Smart Call Home, refer to the Smart Call Home page at this URL:

http://supportforums.cisco.com/community/netpro/solutions/smart_services/smartcallhome

Configuring Call Home

How you configure Call Home depends on how you intend to use the feature. Consider the following information before you configure Call Home:

•At least one destination profile (predefined or user-defined) must be configured. The destination profile(s) used depends on whether the receiving entity is a pager, e-mail, or automated service such as Cisco Smart Call Home.

–If the destination profile uses e-mail message delivery, you must specify a Simple Mail Transfer Protocol (SMTP) server.

–If the destination profile uses secure HTTP (HTTPS) message transport, you must configure a trustpoint certificate authority (CA).

•The contact e-mail, phone, and street address information should be configured so that the receiver can determine the origin of messages received.

•The switch must have IP connectivity to an e-mail server or the destination HTTP server using the ip domain name command.

•If Cisco Smart Call Home is used, an active service contract must cover the device being configured.

Note No version of the call-home command will remove the config setting.

To configure Call Home, follow these steps:

Step 1 Configure your site's contact information.

Step 2 Configure destination profiles for each of your intended recipients.

Step 3 Subscribe each destination profile to one or more alert groups, and set alert options.

Step 4 Configure e-mail settings or HTTPS settings (including CA certificate), depending on the transport method.

Step 5 Enable the Call Home feature.

Step 6 Test Call Home messages.

Tip From the Smart Call Home web application, you can download a basic configuration script to assist you in the configuration of the Call Home feature for use with Smart Call Home and the Cisco TAC. The script will also assist in configuring the trustpoint CA for secure communications with the Smart Call Home service. The script, provided on an as-is basis, can be downloaded from this URL:

http://supportforums.cisco.com/community/netpro/solutions/smart_services/smartcallhome

Configuring Contact Information

Each switch must include a contact e-mail address. You can optionally include a phone number, street address, contract ID, customer ID, and site ID.

To assign the contact information, perform this task:

 
Command
Purpose

Step 1 

Switch# configure terminal

Enters configuration mode.

Step 2 

Switch(config)# call-home

Enters the Call Home configuration submode.

Note No version of this command will re move the settings.

Step 3 

Switch(cfg-call-home)# contact-email-addr email-address

Assigns the customer's e-mail address. Enter up to 200 characters in e-mail address format with no spaces.

Step 4 

Switch(cfg-call-home)# phone-number +phone-number

(Optional) Assigns the customer's phone number.

Note The number must begin with a plus (+) prefix, and may contain only dashes (-) and numbers. Enter up to 16 characters. If you include spaces, you must enclose your entry in quotes ("").

Step 5 

Switch(cfg-call-home)# street-address street-address

(Optional) Assigns the customer's street address where RMA equipment can be shipped. Enter up to 200 characters. If you include spaces, you must enclose your entry in quotes ("").

Step 6 

Switch(cfg-call-home)# customer-id text

(Optional) Identifies the customer ID. Enter up to 64 characters. If you include spaces, you must enclose your entry in quotes ("").

Step 7 

Switch(cfg-call-home)# site-id text

(Optional) Identifies the customer site ID. Enter up to 200 characters. If you include spaces, you must enclose your entry in quotes ("").

Step 8 

Switch(cfg-call-home)# contract-id text

(Optional) Identifies the customer's contract ID for the switch. Enter up to 64 characters. If you include spaces, you must enclose your entry in quotes ("").

This example shows the configuration of contact information: 

Switch# configure terminal 

Enter configuration commands, one per line.  End with CNTL/Z.

Switch(config)# call-home

Switch(cfg-call-home)# contact-email-addr username@example.com

Switch(cfg-call-home)# phone-number +1-800-555-4567

Switch(cfg-call-home)# street-address "1234 Picaboo Street, Any city, Any state, 12345"

Switch(cfg-call-home)# customer-id Customer1234

Switch(cfg-call-home)# site-id Site1ManhattanNY

Switch(cfg-call-home)# contract-id Company1234

Switch(cfg-call-home)# exit

Switch(config)#

Configuring Destination Profiles

A destination profile contains the required delivery information for an alert notification. At least one destination profile is required. You can configure multiple destination profiles of one or more types.

You can use the predefined destination profile or define a desired profile. If you define a new destination profile, you must assign a profile name.

Note If you use the Cisco Smart Call Home service, the destination profile must use the XML message format.

You can configure the following attributes for a destination profile:

•Profile name—A string that uniquely identifies each user-defined destination profile. The profile name is limited to 31 characters and is not case-sensitive. You cannot use all as a profile name.

•Transport method—The transport mechanism, either e-mail or HTTP (including HTTPS), for delivery of alerts.

–For user-defined destination profiles, e-mail is the default, and you can enable either or both transport mechanisms. If you disable both methods, e-mail will be enabled.

–For the predefined Cisco TAC profile, you can enable either transport mechanism, but not both.

•Destination address—The actual address related to the transport method to which the alert should be sent.

•Message formatting—The message format used for sending the alert.

–For user-defined destination profiles, the format options are long-text, short-text, or XML. The default is XML.

–For the predefined Cisco TAC profile, only XML is allowed.

•Message size—The maximum destination message size. The valid range is 50 to 3,145,728 bytes and the default is 3,145,728 bytes.

To create and configure a destination profile, perform this task:

 
Command
Purpose

Step 1 

Switch# configure terminal

Enters configuration mode.

Step 2 

Switch(config)# call-home

Enters the Call Home configuration submode.

Step 3 

Switch(cfg-call-home)# profile name

Enters the Call Home destination profile configuration submode for the specified destination profile. If the specified destination profile does not exist, it is created.

Step 4 

Switch(cfg-call-home-profile)# [no] destination transport-method {email | http}

(Optional) Enables the message transport method. The no option disables the method.

Step 5 

Switch(cfg-call-home-profile)# destination address {email email-address | http url}

Configures the destination e-mail address or URL to which Call Home messages will be sent.

Note When entering a destination URL, include either http:// or https://, depending on whether the server is a secure server. If the destination is a secure server, you must also configure a trustpoint CA.

Step 6 

Switch(cfg-call-home-profile)# destination preferred-msg-format {long-text | short-text | xml}

(Optional) Configures a preferred message format. The default is XML.

Step 7 

Switch(cfg-call-home-profile)# destination message-size-limit bytes

(Optional) Configures a maximum destination message size for the destination profile.

Step 8 

Switch(cfg-call-home-profile)# active

Enables the destination profile. By default, the profile is enabled when it is created.

Step 9 

Switch(cfg-call-home-profile)# exit

Exits the Call Home destination profile configuration submode and returns to the Call Home configuration submode.

Step 10 

Switch(cfg-call-home)# end

Returns to privileged EXEC mode.

Step 11 

Switch# show call-home profile {name | all}

Displays the destination profile configuration for a specified profile or all configured profiles.

Copying a Destination Profile

To create a new destination profile by copying an existing profile, perform this task:

 
Command
Purpose

Step 1 

Switch# configure terminal

Enters configuration mode.

Step 2 

Switch(config)# call-home

Enters the Call Home configuration submode.

Step 3 

Switch(cfg-call-home)# copy profile source-profile target-profile

Creates a new destination profile with the same configuration settings as the existing destination profile.

Subscribing to Alert Groups

An alert group is a predefined subset of Call Home alerts supported on the switch. Different types of Call Home alerts are grouped into different alert groups depending on their type. These alert groups are available:

•Configuration

•Diagnostic

•Environment

•Inventory

•Syslog

The triggering events for each alert group are listed in the "Alert Group Trigger Events and Commands" section, and the contents of the alert group messages are listed in the "Message Contents" section.

You can select one or more alert groups to be received by a destination profile.

Note A Call Home alert is only sent to destination profiles that have subscribed to the alert group containing that Call Home alert. In addition, the alert group must be enabled.

To subscribe a destination profile to an alert group, perform this task:

 
Command
Purpose

Step 1 

Switch# configure terminal

Enters configuration mode.

Step 2 

Switch(config)# call-home

Enters Call Home configuration submode.

Step 3 

Switch(cfg-call-home)# alert-group {all|configuration|diagnostic|
environment|inventory|syslog}

Enables the specified alert group. Use the keyword all to enable all alert groups. By default, all alert groups are enabled.

Step 4 

Switch(cfg-call-home)# profile name

Enters the Call Home destination profile configuration submode for the specified destination profile.

Step 5 

Switch(cfg-call-home-profile)# subscribe-to-alert-group configuration
[periodic {daily hh:mm | monthly date hh:mm | weekly day hh:mm}]

Subscribes this destination profile to the Configuration alert group. The Configuration alert group can be configured for periodic notification, as described in the "Configuring Periodic Notification" section.

Switch(cfg-call-home-profile)# subscribe-to-alert-group all

Subscribes to all available alert groups.

Step 6 

Switch(cfg-call-home-profile)# subscribe-to-alert-group diagnostic
[severity catastrophic|disaster|
fatal|critical|major|minor|warning|
notification|normal|debugging]

Subscribes this destination profile to the Diagnostic alert group. The Diagnostic alert group can be configured to filter messages based on severity, as described in the "Configuring Message Severity Threshold" section.

Step 7 

Switch(cfg-call-home-profile)# subscribe-to-alert-group environment
[severity catastrophic|disaster|
fatal|critical|major|minor|warning|
notification|normal|debugging]

Subscribes this destination profile to the Environment alert group. The Environment alert group can be configured to filter messages based on severity, as described in the "Configuring Message Severity Threshold" section.

Step 8 

Switch(cfg-call-home-profile)# subscribe-to-alert-group inventory
[periodic {daily hh:mm | monthly date hh:mm | weekly day hh:mm}]

Subscribes this destination profile to the Inventory alert group. The Inventory alert group can be configured for periodic notification, as described in the "Configuring Periodic Notification" section.

Step 9 

Switch(cfg-call-home-profile)# subscribe-to-alert-group syslog
[severity catastrophic|disaster|
fatal|critical|major|minor|warning|
notification|normal|debugging]
[pattern string]

Subscribes this destination profile to the Syslog alert group. The Syslog alert group can be configured to filter messages based on severity, as described in the "Configuring Message Severity Threshold" section. You can specify a pattern to be matched in the syslog message. If the pattern contains spaces, you must enclose it in quotes ("").

Step 10 

Switch(cfg-call-home-profile)# exit

Exits the Call Home destination profile configuration submode.

Configuring Periodic Notification

When you subscribe a destination profile to either the Configuration or the Inventory alert group, you can choose to receive the alert group messages asynchronously or periodically at a specified time. The sending period can be one of the following:

•Daily—Specify the time of day to send, using an hour:minute format hh:mm, with a 24-hour clock (for example, 14:30).

•Weekly—Specify the day of the week and time of day in the format day hh:mm, where the day of the week is spelled out (for example, monday).

•Monthly—Specify the numeric date, from 1 to 31, and the time of day, in the format date hh:mm.

Configuring Message Severity Threshold

When you subscribe a destination profile to the Diagnostic, Environment, or Syslog alert group, you can set a threshold for sending alert group messages based on the message's level of severity. Any message with a value lower than the threshold is not sent to the destination.

The severity threshold is configured using the keywords in Table 52-1, and ranges from catastrophic (level 9, highest level of urgency) to debugging (level 0, lowest level of urgency). If no severity threshold is configured, the default is normal (level 1).

Note Call Home severity levels differ from the system message logging severity levels.

Table 52-1 Severity and Syslog Level Mapping 

Level
Keyword
Syslog Level
Description

9 

catastrophic

N/A

Network-wide catastrophic failure

8 

disaster

N/A

Significant network impact

7 

fatal

Emergency (0)

System unusable

6 

critical

Alert (1)

Critical conditions, immediate attention needed

5 

major

Critical (2)

Major conditions

4 

minor

Error (3)

Minor conditions

3 

warning

Warning (4)

Warning conditions

2 

notification

Notice (5)

Basic notification and informational messages; possibly independently insignificant

1 

normal

Information (6)

Normal event signifying return to normal state

0 

debugging

Debug (7)

Debugging messages


Configuring Syslog Pattern Matching

When you subscribe a destination profile to the Syslog alert group, you can optionally specify a text pattern to be matched within each syslog message. If you configure a pattern, a Syslog alert group message will be sent only if it contains the specified pattern and meets the severity threshold. If the pattern contains spaces, you must enclose it in quotes ("") when configuring it. You can specify up to five patterns for each destination profile.

Configuring General E-Mail Options

To use the e-mail message transport, you must configure at least one Simple Mail Transfer Protocol (SMTP) e-mail server address. You can configure the from and reply-to e-mail addresses, and you can specify up to four backup e-mail servers. You can also set a rate limit on e-mail or HTTP messages.

To configure general e-mail options, perform this task:

 
Command
Purpose

Step 1 

Switch# configure terminal

Enters configuration mode.

Step 2 

Switch(config)# call-home

Enters Call Home configuration submode.

Step 3 

Switch(cfg-call-home)# mail-server {ipv4-address | name} priority number

Assigns an e-mail server address and its relative priority among configured e-mail servers.

Provide either of these:

•The e-mail server's IP address

•The e-mail server's fully qualified domain name (FQDN) of 64 characters or less.

Assign a priority number between 1 (highest priority) and 100 (lowest priority).

Step 4 

Switch(cfg-call-home)# sender from email-address

(Optional) Assigns the e-mail address that will appear in the from field in Call Home e-mail messages. If no address is specified, the contact e-mail address is used.

Step 5 

Switch(cfg-call-home)# sender reply-to email-address

(Optional) Assigns the e-mail address that will appear in the reply-to field in Call Home e-mail messages.

Step 6 

Switch(cfg-call-home)# rate-limit number

(Optional) Specifies a limit on the number of messages sent per minute, from 1 to 60. The default is 20.

Step 7 

Switch(cfg-call-home)# vrf vrf-name

(Optional) Specifies the VRF instance to send Call Home e-mail messages. If no VRF is specified, the global routing table is used.

The following notes apply when configuring general e-mail options:

•Backup e-mail servers can be defined by repeating the mail-server command using different priority numbers.

•The mail-server priority number parameter can be configured from 1 to 100. The server with the highest priority (lowest priority number) will be tried first.

This example shows the configuration of general e-mail parameters, including a primary and secondary e-mail server: 

Switch# configure terminal 

Enter configuration commands, one per line.  End with CNTL/Z.

Switch(config)# call-home

Switch(cfg-call-home)# mail-server smtp.example.com priority 1

Switch(cfg-call-home)# mail-server 192.168.0.1 priority 2

Switch(cfg-call-home)# sender from username@example.com

Switch(cfg-call-home)# sender reply-to username@example.com

Switch(cfg-call-home)# exit

Switch(config)#

Enabling Call Home

To enable or disable the Call Home feature, perform this task:

 
Command
Purpose

Step 1 

Switch# configure terminal

Enters configuration mode.

Step 2 

Switch(config)# service call-home

Enables the Call Home feature.

Disabling Call Home

To disenable or disable the Call Home feature, perform this task:

 
Command
Purpose

Step 1 

Switch# configure terminal

Enters configuration mode.

Step 2 

Switch(config)# no service call-home

Enables the Call Home feature.

Testing Call Home Communications

You can test Call Home communications by sending messages manually using two command types.

•To send a user-defined Call Home test message, use the call-home test command.

•To send a specific alert group message, use the call-home send command.

Sending a Call Home Test Message Manually

To manually send a Call Home test message, perform this task:

 
Command
Purpose

Step 1 

Switch# call-home test ["test-message"] profile name

Sends a test message to the specified destination profile. The user-defined test message text is optional, but must be enclosed in quotes ("") if it contains spaces. If no user-defined message is configured, a default message will be sent.

This example shows how to manually send a Call Home test message: 

Switch# call-home test "test of the day" profile Ciscotac1

Sending a Call Home Alert Group Message Manually

To manually trigger a Call Home alert group message, perform this task:

 
Command
Purpose

Step 1 

Switch# call-home send alert-group configuration [profile name]

Sends a configuration alert group message to one destination profile if specified, or to all subscribed destination profiles.

Switch# call-home send alert-group diagnostic {module number | slot/subslot | slot/bay} [profile name]

Sends a diagnostic alert group message to the configured destination profile if specified, or to all subscribed destination profiles. You must specify the module or port whose diagnostic information should be sent.

Switch# call-home send alert-group inventory [profile name]

Sends an inventory alert group message to one destination profile if specified, or to all subscribed destination profiles.

When manually sending Call Home alert group messages, note the following guidelines:

•You can only manually send the configuration, diagnostic, and inventory alert groups.

•When you manually trigger a configuration, diagnostic, or inventory alert group message and you specify a destination profile name, a message is sent to the destination profile regardless of the profile's active status, subscription status, or severity setting.

•When you manually trigger a configuration or inventory alert group message and do not specify a destination profile name, a message is sent to all active profiles that have either a normal or periodic subscription to the specified alert group.

•When you manually trigger a diagnostic alert group message and do not specify a destination profile name, the command will cause the following actions:

–For any active profile that subscribes to diagnostic events with a severity level of less than minor, a message is sent regardless of whether the module or interface has observed a diagnostic event.

–For any active profile that subscribes to diagnostic events with a severity level of minor or higher, a message is sent only if the specified module or interface has observed a diagnostic event of at least the subscribed severity level; otherwise, no diagnostic message is sent to the destination profile.

This example shows how to send the configuration alert-group message to the destination profile: 

Switch# call-home send alert-group configuration

 
   
 
    
   
 This example shows how to send the diagnostic alert-group message to the destination profile for a specific module, slot/subslot, or slot/bay number. 
 
    
   
 
    
Switch# call-home send alert-group diagnostic module 3 5/2

 
   
 
    
   
 
    
 
   
 
    
   
 This example shows how to send the diagnostic alert-group message to all destination profiles for a specific module, slot/subslot, or slot/bay number. 
 
    
   
 
    
Switch# call-home send alert-group diagnostic module 3 5/2 profile Ciscotac1

 
   
 
    
   
 
    
 
   
 
    
   
 This example shows how to send the inventory call-home message: 
 
    
   
 
    
Switch# call-home send alert-group inventory 

 
   
 
     
    
   
 Sending a Request for an Analysis and Report 
 
    
   
 You can use the call-home request command to submit information about your system to Cisco in order to receive helpful information specific to your system. You can request a variety of reports, including security alerts, known bugs, best practices, and command references. 
 
    
   
 To submit a request for report and analysis information from the Cisco Output Interpreter tool, perform this task: 
 
    
   
 
 
   
 
    
 
      
      
      
 
         
        
        

          Command 
        
 		 
        
        

          Purpose 
        
 		 
      
 
      
 
       
 Step 1  
 		 
       
Switch# call-home request output-analysis "show-command" 
[profile name] [ccoid user-id] 
 
       
 Sends the output of the specified show command for analysis. The show command must be contained in quotes (""). 
 		 
      
 
      
 
       
Switch# call-home request {config-sanity | bugs-list | command-reference | product-advisory} 
[profile name] [ccoid user-id] 
 
       
 Sends the output of a predetermined set of commands for analysis such as show running-config all, show version, or show module commands. In addition, the call-home request product-advisory command includes all inventory alert group commands. 
 
 The keyword specified after the call home request command specifies the type of report required. 
 		 
      
 
      
    
 
   
 
   
 
 
    
   
 When manually sending a Call Home report and analysis request, note the following guidelines: 
 
    
   
 •If you specify a profile name value, the request is sent to the profile. If you do not specify a profile name, the request is sent to the Cisco TAC profile. The recipient profile does not need to be enabled for the Call Home request. The profile should specify the e-mail address where the transport gateway is configured so that the request message can be forwarded to the Cisco TAC and the user can receive the reply from the Smart Call Home service. 
 
    
   
 •The ccoid user-id value is the registered identifier of the Smart Call Home user. If you specify a user-id, the response is sent to the e-mail address of the registered user. If do not specify a user-id, the response is sent to the contact e-mail address of the device. 
 
    
   
 •Based on the keyword specifying the type of report requested, the following information is returned: 
 
    
   
 –config-sanity—Information on best practices as related to the current running configuration 
 
    
   
 –bugs-list—Known bugs in the running version and in the currently applied features 
 
    
   
 –command-reference—Reference links to all commands in the running configuration 
 
    
   
 –product-advisory—Product Security Incident Response Team (PSIRT) notices, End of Life (EOL) or End of Sales (EOS) notices, or field notices (FN) that may affect devices in your network 
 
    
   
 This example shows a request for analysis of a user-specified show command: 
 
    
   
 
    
Switch# call-home request output-analysis "show diagnostic result module all" profile TG

 
   
 
     
    
   
 Sending the Output of a Command 
 
    
   
 You can use the call-home send command to execute a CLI command and e-mail the command output to Cisco or to an e-mail address that you specify. 
 
    
   
 To execute a CLI command and e-mail the command output, perform this task: 
 
    
   
 
 
   
 
    
 
      
      
      
 
         
        
        

          Command 
        
 		 
        
        

          Purpose 
        
 		 
      
 
      
 
       
 Step 1  
 		 
       
Switch# call-home send "command" 
[email email-addr] [service-number SR] 
 
       
 Executes the specified CLI command and e-mails the output. 
 		 
      
 
      
    
 
   
 
   
 
 
    
   
 When sending the output of a command, note the following guidelines: 
 
    
   
 •The specified CLI command can be any run command, including commands for all modules. The command must be contained in quotes (""). 
 
    
   
 •If an e-mail address is specified, the command output will be sent to that address. If no e-mail address is specified, the output will be sent to the Cisco TAC (attach@cisco.com). The e-mail will be sent in long text format with the service number, if specified, in the subject line. 
 
    
   
 •The service number is required only if no e-mail address is specified, or if a Cisco TAC e-mail address is specified. 
 
    
   
 This example shows how to send the output of a CLI command to a user-specified e-mail address: 
 
    
   
 Switch# call-home send "show diagnostic result module all" email support@example.com 
 
     
    
    
   
 Configuring and Enabling Smart Call Home 
 
    
   
 For application and configuration information of the Cisco Smart Call Home service, see the "FastStart" section of the Smart Call Home User Guide at this location: 
 
    
   
 http://www.cisco.com/go/smartcall/ 
 
    
   
 The user guide includes configuration examples for sending Smart Call Home messages directly from your device or through a transport gateway (TG) aggregation point. You can use a TG aggregation point in cases requiring support for multiple devices or in cases where security requirements mandate that your devices may not be connected directly to the Internet. 
 
    
   
 Because the Smart Call Home service uses HTTPS as the transport method, you must also configure its CA as a trustpoint, as described in the Smart Call Home User Guide. 
 
     
    
    
    
   
 Displaying Call Home Configuration Information 
 
    
   
 To display the configured Call Home information, perform these tasks: 
 
    
   
 
 
   
 
    
 
      
      
      
 
        
        

          Command 
        
 		 
        
        

          Purpose 
        
 		 
      
 
      
 
       
Switch# show call-home 
 
       
 Displays the Call Home configuration in summary. 
 		 
      
 
      
 
       
Switch# show call-home detail 
 
       
 Displays the Call Home configuration in detail. 
 		 
      
 
      
 
       
Switch# show call-home alert-group 
 
       
 Displays the available alert groups and their status. 
 		 
      
 
      
 
       
Switch# show call-home mail-server status 
 
       
 Checks and displays the availability of the configured e-mail server(s). 
 		 
      
 
      
 
       
Switch# show call-home profile {all | name} 
 
       
 Displays the configuration of the specified destination profile. Use the keyword all to display the configuration of all destination profiles. 
 		 
      
 
      
 
       
Switch# show call-home statistics 
 
       
 Displays the statistics of Call Home events. 
 		 
      
 
      
    
 
   
 
   
 
   
 
 
    
   
 Examples 52-1 to 52-7 show the results when using different options of the show call-home command. 
 
    
    
   
 Example 52-1 Configured Call Home Information 
 
    
   
 
    
Switch# show call-home

 
   
 
    
   
 
    
Current call home settings:

 
   
 
    
   
 
    
    call home feature : disable

 
   
 
    
   
 
    
    call home message's from address: switch@example.com

 
   
 
    
   
 
    
    call home message's reply-to address: support@example.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    vrf for call-home messages: Not yet set up

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    contact person's email address: technical@example.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    contact person's phone number: +1-408-555-1234

 
   
 
    
   
 
    
    street address: 1234 Picaboo Street, Any city, Any state, 12345

 
   
 
    
   
 
    
    customer ID: ExampleCorp

 
   
 
    
   
 
    
    contract ID: X123456789

 
   
 
    
   
 
    
    site ID: SantaClara

 
   
 
    
   
 
    
    Mail-server[1]: Address: smtp.example.com Priority: 1

 
   
 
    
   
 
    
    Mail-server[2]: Address: 192.168.0.1 Priority: 2

 
   
 
    
   
 
    
    Rate-limit: 20 message(s) per minute

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Available alert groups:

 
   
 
    
   
 
    
    Keyword                  State   Description

 
   
 
    
   
 
    
    ------------------------ ------- -------------------------------

 
   
 
    
   
 
    
    configuration            Disable configuration info

 
   
 
    
   
 
    
    diagnostic               Disable diagnostic info

 
   
 
    
   
 
    
    environment              Disable environmental info

 
   
 
    
   
 
    
    inventory                Enable  inventory info

 
   
 
    
   
 
    
    syslog                   Disable syslog info

 
   
 
    
   
 
    
          

 
   
 
    
   
 
    
Profiles:

 
   
 
    
   
 
    
    Profile Name: campus-noc

 
   
 
    
   
 
    
    Profile Name: CiscoTAC-1

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Switch#

 
   
 
    
   
 Example 52-2 Configured Call Home Information in Detail 
 
    
   
 
    
Switch# show call-home detail 

 
   
 
    
   
 
    
Current call home settings:

 
   
 
    
   
 
    
    call home feature : disable

 
   
 
    
   
 
    
    call home message's from address: switch@example.com

 
   
 
    
   
 
    
    call home message's reply-to address: support@example.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    vrf for call-home messages: Not yet set up

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    contact person's email address: technical@example.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    contact person's phone number: +1-408-555-1234

 
   
 
    
   
 
    
    street address: 1234 Picaboo Street, Any city, Any state, 12345

 
   
 
    
   
 
    
    customer ID: ExampleCorp

 
   
 
    
   
 
    
    contract ID: X123456789

 
   
 
    
   
 
    
    site ID: SantaClara

 
   
 
    
   
 
    
    Mail-server[1]: Address: smtp.example.com Priority: 1

 
   
 
    
   
 
    
    Mail-server[2]: Address: 192.168.0.1 Priority: 2

 
   
 
    
   
 
    
    Rate-limit: 20 message(s) per minute

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Available alert groups:

 
   
 
    
   
 
    
    Keyword                  State   Description

 
   
 
    
   
 
    
    ------------------------ ------- -------------------------------

 
   
 
    
   
 
    
    configuration            Disable configuration info

 
   
 
    
   
 
    
    diagnostic               Disable diagnostic info

 
   
 
    
   
 
    
    environment              Disable environmental info

 
   
 
    
   
 
    
    inventory                Enable  inventory info

 
   
 
    
   
 
    
    syslog                   Disable syslog info

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Profiles:

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Profile Name: campus-noc

 
   
 
    
   
 
    
    Profile status: ACTIVE

 
   
 
    
   
 
    
    Preferred Message Format: long-text

 
   
 
    
   
 
    
    Message Size Limit: 3145728 Bytes

 
   
 
    
   
 
    
    Transport Method: email

 
   
 
    
   
 
    
    Email address(es): noc@example.com

 
   
 
    
   
 
    
    HTTP  address(es): Not yet set up

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Alert-group               Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    inventory                 normal      

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Syslog-Pattern            Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    N/A                       N/A

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Profile Name: CiscoTAC-1

 
   
 
    
   
 
    
    Profile status: ACTIVE

 
   
 
    
   
 
    
    Preferred Message Format: xml

 
   
 
    
   
 
    
    Message Size Limit: 3145728 Bytes

 
   
 
    
   
 
    
    Transport Method: email

 
   
 
    
   
 
    
    Email address(es): callhome@cisco.com

 
   
 
    
   
 
    
    HTTP  address(es): https://tools.cisco.com/its/service/oddce/services/DDCEService

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Periodic configuration info message is scheduled every 1 day of the month at 09:27

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Periodic inventory info message is scheduled every 1 day of the month at 09: 12

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Alert-group               Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    diagnostic                minor 

 
   
 
    
   
 
    
    environment               warning

 
   
 
    
   
 
    
    inventory                 normal      

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Syslog-Pattern            Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    .*                        major       

 
   
 
    
   
 
    
Switch#

 
   
 
    
   
 Example 52-3 Available Call Home Alert Groups 
 
    
   
 
    
Switch# show call-home alert-group 

 
   
 
    
   
 
    
Available alert groups:

 
   
 
    
   
 
    
    Keyword                  State   Description

 
   
 
    
   
 
    
    ------------------------ ------- -------------------------------

 
   
 
    
   
 
    
    configuration            Disable configuration info

 
   
 
    
   
 
    
    diagnostic               Disable diagnostic info

 
   
 
    
   
 
    
    environment              Disable environmental info

 
   
 
    
   
 
    
    inventory                Enable  inventory info

 
   
 
    
   
 
    
    syslog                   Disable syslog info

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Switch#

 
   
 
    
   
 Example 52-4 E-Mail Server Status Information 
 
    
   
 
    
Switch# show call-home mail-server status

 
   
 
    
   
 
    
Please wait. Checking for mail server status ...

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Translating "smtp.example.com"

 
   
 
    
   
 
    
    Mail-server[1]: Address: smtp.example.com Priority: 1 [Not Available]

 
   
 
    
   
 
    
    Mail-server[2]: Address: 192.168.0.1 Priority: 2 [Not Available]

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Switch#

 
   
 
    
    
   
 Example 52-5 Information for All Destination Profiles (Predefined and User-Defined) 
 
    
   
 
    
Switch# show call-home profile all

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Profile Name: campus-noc

 
   
 
    
   
 
    
    Profile status: ACTIVE

 
   
 
    
   
 
    
    Preferred Message Format: long-text

 
   
 
    
   
 
    
    Message Size Limit: 3145728 Bytes

 
   
 
    
   
 
    
    Transport Method: email

 
   
 
    
   
 
    
    Email address(es): noc@example.com

 
   
 
    
   
 
    
    HTTP  address(es): Not yet set up

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Alert-group               Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    inventory                 normal      

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Syslog-Pattern            Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    N/A                       N/A

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Profile Name: CiscoTAC-1

 
   
 
    
   
 
    
    Profile status: ACTIVE

 
   
 
    
   
 
    
    Preferred Message Format: xml

 
   
 
    
   
 
    
    Message Size Limit: 3145728 Bytes

 
   
 
    
   
 
    
    Transport Method: email

 
   
 
    
   
 
    
    Email address(es): callhome@cisco.com

 
   
 
    
   
 
    
    HTTP  address(es): https://tools.cisco.com/its/service/oddce/services/DDCEService

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Periodic configuration info message is scheduled every 1 day of the month at 09:27

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Periodic inventory info message is scheduled every 1 day of the month at 09:12

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Alert-group               Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    diagnostic                minor       

 
   
 
    
   
 
    
    environment               warning 

 
   
 
    
   
 
    
    inventory               normal       

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Syslog-Pattern            Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    .*                        major       

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Switch#

 
   
 
    
   
 Example 52-6 Information for a User-Defined Destination Profile 
 
    
   
 
    
Switch# show call-home profile CiscoTAC-1

 
   
 
    
   
 
    
Profile Name: CiscoTAC-1

 
   
 
    
   
 
    
    Profile status: INACTIVE

 
   
 
    
   
 
    
    Preferred Message Format: xml

 
   
 
    
   
 
    
    Message Size Limit: 3145728 Bytes

 
   
 
    
   
 
    
    Transport Method: email

 
   
 
    
   
 
    
    Email address(es): callhome@cisco.com

 
   
 
    
   
 
    
    HTTP  address(es): https://tools.cisco.com/its/service/oddce/services/DDCEService

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Periodic configuration info message is scheduled every 11 day of the month at 11:25

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Periodic inventory info message is scheduled every 11 day of the month at 11:10

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Alert-group               Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    diagnostic                minor       

 
   
 
    
   
 
    
    environment               warning     

 
   
 
    
   
 
    
    inventory                 normal      

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Syslog-Pattern            Severity

 
   
 
    
   
 
    
    ------------------------  ------------

 
   
 
    
   
 
    
    .*                        major 

 
   
 
    
    
   
 Example 52-7 Call Home Statistics 
 
    
   
 
    
Switch# show call-home statistics

 
   
 
    
   
 
    
Message Types    Total                Email                HTTP

 
   
 
    
   
 
    
-------------   -------------------- -------------------- ------------------

 
   
 
    
   
 
    
Total Success   0                    0                    0                    

 
   
 
    
   
 
    
    Config      0                    0                    0                    

 
   
 
    
   
 
    
    Diagnostic  0                    0                    0                    

 
   
 
    
   
 
    
    Environment 0                    0                    0                    

 
   
 
    
   
 
    
    Inventory   0                    0                    0                    

 
   
 
    
   
 
    
    SysLog      0                    0                    0                    

 
   
 
    
   
 
    
    Test        0                    0                    0                    

 
   
 
    
   
 
    
    Request     0                    0                    0                    

 
   
 
    
   
 
    
    Send-CLI    0                    0                    0                    

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Total In-Queue  0                    0                    0                    

 
   
 
    
   
 
    
    Config      0                    0                    0                    

 
   
 
    
   
 
    
    Diagnostic  0                    0                    0                    

 
   
 
    
   
 
    
    Environment 0                    0                    0                    

 
   
 
    
   
 
    
    Inventory   0                    0                    0                    

 
   
 
    
   
 
    
    SysLog      0                    0                    0                    

 
   
 
    
   
 
    
    Test        0                    0                    0                   

 
   
 
    
   
 
    
    Request     0                    0                    0                    

 
   
 
    
   
 
    
    Send-CLI    0                    0                    0                    

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Total Failed    0                    0                    0                    

 
   
 
    
   
 
    
    Config      0                    0                    0                    

 
   
 
    
   
 
    
    Diagnostic  0                    0                    0                    

 
   
 
    
   
 
    
    Environment 0                    0                    0                    

 
   
 
    
   
 
    
    Inventory   0                    0                    0                    

 
   
 
    
   
 
    
    SysLog      0                    0                    0                    

 
   
 
    
   
 
    
    Test        0                    0                    0                    

 
   
 
    
   
 
    
    Request     0                    0                    0                    

 
   
 
    
   
 
    
    Send-CLI    0                    0                    0                    

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Total Ratelimit

 
   
 
    
   
 
    
      -dropped  0                    0                    0                    

 
   
 
    
   
 
    
    Config      0                    0                    0                    

 
   
 
    
   
 
    
    Diagnostic  0                    0                    0                    

 
   
 
    
   
 
    
    Environment 0                    0                    0                    

 
   
 
    
   
 
    
    Inventory   0                    0                    0                    

 
   
 
    
   
 
    
    SysLog      0                    0                    0                    

 
   
 
    
   
 
    
    Test        0                    0                    0                    

 
   
 
    
   
 
    
    Request     0                    0                    0                  

 
   
 
    
   
 
    
    Send-CLI    0                    0                    0                    

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Last call-home message sent time: n/a

 
   
 
     
    
    
   
 Default Settings 
 
    
    
   
 Table 52-2 lists the default Call Home settings. 
 
    
   
 
 
   
 
    
 
      
       
       
      
 Table 52-2 Default Call Home Settings   
 
      
      
      
 
        
        

          Parameters 
        
 		 
        
        

          Default 
        
 		 
      
 
      
 
       
 Call Home feature status 
 		 
       
 Disabled 
 		 
      
 
      
 
       
 User-defined profile status 
 		 
       
 Active 
 		 
      
 
      
 
       
 Predefined Cisco TAC profile status 
 		 
       
 Inactive 
 		 
      
 
      
 
       
 Transport method 
 		 
       
 E-mail 
 		 
      
 
      
 
       
 Message format type 
 		 
       
 XML 
 		 
      
 
      
 
       
 Destination message size for a message sent in long text, short text, or XML format 
 		 
       
 3,145,728 
 		 
      
 
      
 
       
 Alert group status 
 		 
       
 Enabled 
 		 
      
 
      
 
       
 Call Home message severity threshold 
 		 
       
 1 (normal) 
 		 
      
 
      
 
       
 Message rate limit for messages per minute 
 		 
       
 20 
 		 
      
 
      
    
 
   
 
   
 
   
 
 
     
    
    
   
 Alert Group Trigger Events and Commands 
 
    
   
 Call Home trigger events are grouped into alert groups, with each alert group assigned CLI commands to execute when an event occurs. The CLI command output is included in the transmitted message. Table 52-3 lists the trigger events included in each alert group, including the severity level of each event and the executed CLI commands for the alert group. 
 
    
   
 
 
   
 
    
 
      
       
       
      
 Table 52-3 Call Home Alert Groups, Events, and Actions  
 
      
      
      
 
        
        

          Alert Group 
        
 		 
        
        

          Call Home Trigger Event 
        
 		 
        
        

          Syslog Event 
        
 		 
        
        

          Severity 
        
 		 
        
        

          Description and CLI Commands Executed 
        
 		 
      
 
      
 
       
 Syslog 
 		 
         
         
         
       
 Event logged to syslog. (Only sent to TAC if syslog level 0, 1, or 2) 
 
 CLI commands executed: 
 
 show logging
show inventory 
 		 
      
 
      
 
         
       
 SYSLOG 
 		 
       
 LOG_EMERG 
 		 
       
 7 
 		 
       
 System is unusable. 
 		 
      
 
      
 
         
       
 SYSLOG 
 		 
       
 LOG_ALERT 
 		 
       
 6 
 		 
       
 Action must be taken immediately. 
 		 
      
 
      
 
         
       
 SYSLOG 
 		 
       
 LOG_CRIT 
 		 
       
 5 
 		 
       
 Critical conditions. 
 		 
      
 
      
 
         
       
 SYSLOG 
 		 
       
 LOG_ERR 
 		 
       
 4 
 		 
       
 Error conditions. 
 		 
      
 
      
 
         
       
 SYSLOG 
 		 
       
 LOG_WARNING 
 		 
       
 3 
 		 
       
 Warning conditions. 
 		 
      
 
      
 
         
       
 SYSLOG 
 		 
       
 LOG_NOTICE 
 		 
       
 2 
 		 
       
 Normal but signification condition. 
 		 
      
 
      
 
         
       
 SYSLOG 
 		 
       
 LOG_INFO 
 		 
       
 1 
 		 
       
 Informational. 
 		 
      
 
      
 
         
       
 SYSLOG 
 		 
       
 LOG_DEBUG 
 		 
       
 0 
 		 
       
 Debug-level messages. 
 		 
      
 
      
 
       
 Environmental 
 		 
         
         
         
       
 Events related to power, fan, and environment sensing elements, such as temperature alarms. (Sent to TAC.) 
 
 CLI commands executed: 
 
 show module
show environment
show logging
show power
show inventory 
 		 
      
 
      
 
         
       
 TEMP_FAILURE 
 		 
       
 TempHigh 
 		 
       
 5 
 		 
       
 The temperature of the chassis is above the normal threshold. 
 		 
      
 
      
 
         
       
 TEMP_FAILURE 
 		 
       
 Critical Temp 
 		 
       
 5 
 		 
       
 The temperature of the chassis has risen above the critical threshold. 
 		 
      
 
      
 
         
       
 TEMP_FAILURE 
 		 
       
 Shutdown Temp 
 		 
       
 5 
 		 
       
 The temperature of the chassis is very high and the system will be shut down. 
 		 
      
 
      
 
         
       
 TEMP_FAILURE 
 		 
       
 Some Temp Sensors Failed 
 		 
       
 3 
 		 
       
 Some of the temperature sensors have failed. 
 		 
      
 
      
 
         
       
 TEMP_FAILURE 
 		 
       
 All Temp Sensors Failed 
 		 
       
 5 
 		 
       
 All temperature sensors have failed. 
 		 
      
 
      
 
         
       
 TEMP_RECOVER 
 		 
       
 TempOk 
 		 
       
 5 
 		 
       
 The temperature of the chassis is normal. 
 		 
      
 
      
 
         
       
 POWER_FAILURE 
 		 
       
 PowerSupplyBad 
 		 
       
 5 
 		 
       
 A power supply has failed or has been turned off. 
 		 
      
 
      
 
         
       
 POWER_RECOVERY 
 		 
       
 PowerSupplyGood 
 		 
       
 5 
 		 
       
 A failed power supply has been fixed. 
 		 
      
 
      
 
         
       
 POWER_FAILURE 
 		 
       
 PowerSupplyFanBad 
 		 
       
 3 
 		 
       
 A power supply fan has failed. 
 		 
      
 
      
 
         
       
 POWER_ RECOVERY 
 		 
       
 PowerSupplyFanGood 
 		 
       
 3 
 		 
       
 A failed power supply fan has been fixed. 
 		 
      
 
      
 
         
       
 POWER_RECOVERY 
 		 
       
 PowerSupplyOutputIncreased 
 		 
       
 3 
 		 
       
 A power supply output has increased. 
 		 
      
 
      
 
         
       
 POWER_FAILURE 
 		 
       
 PowerSupplyOutputDecreased 
 		 
       
 3 
 		 
       
 A powet supply output has decreased. 
 		 
      
 
      
 
         
       
 POWER_FAILURE 
 		 
       
 InlinePowerSupplyBad 
 		 
       
 3 
 		 
       
 Inline power source from a power supply has failed or turned off. 
 		 
      
 
      
 
         
       
 POWER_FAILURE 
 		 
       
 MixedPowerSupplyInChassis 
 		 
       
 3 
 		 
       
 Mixed power supplies have been detected in the chassis. 
 		 
      
 
      
 
         
       
 POWER_FAILURE 
 		 
       
 NotEnoughPowerChassis 
 		 
       
 6 
 		 
       
 There is insufficient power to support the system. The system might shut down. 
 		 
      
 
      
 
         
       
 POWER_ RECOVERY 
 		 
       
 InlinePowerSupplyGood 
 		 
       
 3 
 		 
       
 A failed source for inline power has been fixed. 
 		 
      
 
      
 
         
       
 FANTRAY_FAILURE 
 		 
       
 FanTrayPartialFailure 
 		 
       
 3 
 		 
       
 Either a fan or thermistors in system fan tray has failed. 
 		 
      
 
      
 
         
       
 FANTRAY_FAILURE 
 		 
       
 FanTrayMismatch 
 		 
       
 3 
 		 
       
 The fantray, supervisor, chassis combination is disallowed. 
 		 
      
 
      
 
         
       
 FANTRAY_FAILURE 
 		 
       
 FanTrayBad 
 		 
       
 5 
 		 
       
 Fan tray has failed. 
 		 
      
 
      
 
         
       
 FANTRAY_ RECOVERY 
 		 
       
 FanTrayGood 
 		 
       
 3/5 
 		 
       
 Failed fan tray has been fixed.The severity of the notification depends on the failure which has been recovered from. 
 		 
      
 
      
 
         
       
 FANTRAY_ FAILURE 
 		 
       
 InsufficientFantray 
 		 
       
 6 
 		 
       
 There are not enough FanTray to support the system. This may be followed by a system shut down. 
 		 
      
 
      
 
         
       
 CLOCK_ALARM 
 		 
       
 ClockSwitchover 
 		 
       
 2 
 		 
       
 Clock module has switched over to another clock. 
 		 
      
 
      
 
         
       
 CLOCK_ALARM 
 		 
       
 Clock Faulty 
 		 
       
 3 
 		 
       
 The clock module has been found to be faulty. 
 		 
      
 
      
 
       
 Inventory 
 		 
         
         
         
       
 Inventory status should be provided whenever a unit is cold-booted, or when FRUs are inserted or removed. it is considered a noncritical event, and the information is used for status and entitlement. 
 
 CLI commands executed: 
 
 show module
show version
show inventory oid
show idprom all
show power 
 		 
      
 
      
 
         
       
 INSERTION 
 		 
       
 Module 
 		 
       
 1 
 		 
       
 A linecard or supervisor engine has been inserted into a slot. 
 		 
      
 
      
 
         
       
 REMOVAL 
 		 
       
 Module 
 		 
       
 1 
 		 
       
 A linecard or supervisor engine has been removed from a slot. 
 		 
      
 
      
 
       
 Diagnostic
Failure 
 		 
         
         
       
 1/3/4/5 
 		 
       
 Events related to standard or intelligent line cards. 
 
 CLI commands executed: 
 
 show module
show version
show inventory
show buffers
show logging
show diagnostic result module x detail
show diagnostic result module all 
 		 
      
 
      
 
       
 Test 
 		 
       
 TEST 
 		 
         
       
 1 
 		 
       
 User-generated test message. 
 
 CLI commands executed: 
 
 show module
show version
show inventory 
 		 
      
 
      
 
       
 Configuration 
 		 
         
         
       
 1 
 		 
       
 User-generated request for configuration. 
 
 CLI commands executed: 
 
 show module
show inventory
show version
show running-config all
show startup-config 
 		 
      
 
      
    
 
   
 
   
 
   
 
 
     
    
    
    
   
 Message Contents 
 
    
   
 The following tables display the content formats of alert group messages: 
 
    
   
 •Table 52-4 describes the content fields of a short text message. 
 
    
   
 •Table 52-5 describes the content fields that are common to all long text and XML messages. The fields specific to a particular alert group message are inserted at a point between the common fields. The insertion point is identified in the table. 
 
    
   
 •Table 52-6 describes the inserted content fields for reactive messages (system failures that require a TAC case) and proactive messages (issues that might result in degraded system performance). 
 
    
   
 •Table 52-7 describes the inserted content fields for an inventory message. 
 
    
   
 
 
   
 
    
 
      
       
       
      
 Table 52-4 Format for a Short Text Message  
 
      
      
      
 
        
        

          Data Item 
        
 		 
        
        

          Description 
        
 		 
      
 
      
 
       
 Device identification 
 		 
       
 Configured device name 
 		 
      
 
      
 
       
 Date/time stamp 
 		 
       
 Time stamp of the triggering event 
 		 
      
 
      
 
       
 Error isolation message 
 		 
       
 Plain English description of triggering event 
 		 
      
 
      
 
       
 Alarm urgency level 
 		 
       
 Error level such as that applied to a system message 
 		 
      
 
      
    
 
   
 
   
 
   
 
 
    
   
 
 
   
 
    
 
      
       
       
      
 Table 52-5 Common Fields for All Long Text and XML Messages  
 
      
      
      
 
        
        

          Data Item 
         
(Plain Text and XML) 
        
 		 
        
        

          Description 
         
(Plain Text and XML) 
        
 		 
        
        

          XML Tag 
         
(XML Only) 
        
 		 
      
 
      
 
       
 Time stamp 
 		 
       
 Date/timestamp of event in ISO time notation: 
 
 YYYY-MM-DDTHH:MM:SS 
 
 Note the T in between date and time, and note that the timezone/dst offset from UTC has already been added or subtracted. 
 		 
       
 CallHome/EventTime 
 		 
      
 
      
 
       
 Message name 
 		 
       
 Name of message. 
 		 
       
 For short text message only 
 		 
      
 
      
 
       
 Message type 
 		 
       
 Specifically "Call Home". 
 		 
       
 CallHome/Event/Type 
 		 
      
 
      
 
       
 Message group 
 		 
       
 Specifically "reactive". Optional in this case because default is "reactive". 
 		 
       
 CallHome/Event/SubType 
 		 
      
 
      
 
       
 Severity level 
 		 
       
 Severity level of message. 
 		 
       
 Body/Block/Severity 
 		 
      
 
      
 
       
 Source ID 
 		 
       
 This field is used to identify the product type for routing through the workflow engine. This is typically the product family name. 
 		 
       
 For long test mtessage only 
 		 
      
 
      
 
       
 Device ID 
 		 
       
 Unique Device Identifier (UDI) for end device generating message. This field should empty if the message is nonspecific to a fabric switch. 
 
 Format: type@Sid@serial 
 
 Where 
 
 @:Separator character 
 
 •Type: If WS-C4503-E, product model number from backplane SEEPROM. 
 
 •Sid: "C" identifying serial ID as a chassis serial number. 
 
 •Serial: The serial number as identified by the Sid field. 
 
 Example: "WS-C4503-E@C@SPE4465329F" 
 		 
       
 CallHome/Customer Data/ ContractData/ DeviceId 
 		 
      
 
      
 
       
 Customer ID 
 		 
       
 Optional user-configurable field used for contract information or other ID by any support service. 
 		 
       
 CallHome/Customer Data/ ContractData/ CustomerId 
 		 
      
 
      
 
       
 Contract ID 
 		 
       
 Optional user-configurable field used for contract information or other ID by any support service. 
 		 
       
 /CallHome/ Customer Data/ ContractData/ ContractId 
 		 
      
 
      
 
       
 Site ID 
 		 
       
 Optional user-configurable field used for Cisco-supplied site ID or other data meaningful to alternate support service. 
 		 
       
 CallHome/ CustomerData/ ContractData/ SiteId 
 		 
      
 
      
 
       
 Server ID 
 		 
       
 If message is generated from fabric switch, UDI of switch. If message is proxied or originated by MA, the MA should overwrite this field with the MA UDI. 
 
 Format is type@Sid@serial 
 
 Where 
 
 @: Separator character 
 
 •Type: If WS-C4510R, product model number from backplane SEEPROM. 
 
 •Sid: "C" identifying serial ID as a chassis serial number 
 
 •Serial: The serial number as identified by the Sid field. 
 
 Example: " WS-C4510R@C@CAT234765XR" 
 		 
       
 For long text message only 
 		 
      
 
      
 
       
 Message description 
 		 
       
 Short text describing the error. 
 		 
       
 CallHome/ MessageDescription 
 		 
      
 
      
 
       
 Device name 
 		 
       
 Node that experienced the event. This is the host name of the device. 
 		 
       
 CallHome/ CustomerData/ SystemInfo/ Name 
 		 
      
 
      
 
       
 Contact name 
 		 
       
 Name of person to contact for issues associated with the node experiencing the event. 
 		 
       
 CallHome/CustomerData/SystemInfo/Contact 
 		 
      
 
      
 
       
 Contact e-mail 
 		 
       
 E-mail address of person identified as contact for this unit. 
 		 
       
 CallHome/CustomerData/SystemInfo/ContactEmail 
 		 
      
 
      
 
       
 Contact phone number 
 		 
       
 Phone number of the person identified as the contact for this unit. 
 		 
       
 CallHome/CustomerData/SystemInfo/ContactPhoneNumber 
 		 
      
 
      
 
       
 Street address 
 		 
       
 Optional field containing street address for RMA part shipments associated with this unit. 
 		 
       
 CallHome/CustomerData/SystemInfo/StreetAddress 
 		 
      
 
      
 
       
 Model name 
 		 
       
 Model name of the unit (such as WS-C4503). This is the specific model as part of a product family name. 
 		 
       
 CallHome/ Device/ Cisco_Chassis/Model 
 		 
      
 
      
 
       
 Serial number 
 		 
       
 Chassis serial number of the unit. 
 		 
       
 CallHome/ Device/ Cisco_Chassis/ SerialNumber 
 		 
      
 
      
 
       
 Chassis part number 
 		 
       
 Top assembly number of the chassis as read from SEEPROM (such as WS-C4503 = 73-10558). 
 		 
       
 CallHome/Device/Cisco_Chassis/AdditionalInformation/ 
 
 AD@name="PartNumber" 
 		 
      
 
      
 
       
 System Description 
 		 
       
 Describes the IOS version run on the system . 
 		 
       
 CallHome/Device/Cisco_Chassis/AdditionalInformation/AD@name="SystemDescription" 
 		 
      
 
      
 
       
 SystemObjectId 
 		 
       
 Specifies the object ID associated with this system . 
 		 
       
 CallHome/Device/Cisco_Chassis/AdditionalInformation/AD@name="SystemObjectId" 
 		 
      
 
      
 
       
 Fields specific to a particular alert group message are inserted here. 
 		 
      
 
      
 
      
 
      
 
      
 
      
 
      
 
      
 
      
 
       
 The following fields may be repeated if multiple CLI commands are executed for this alert group. 
 		 
      
 
      
 
       
 Command output name 
 		 
       
 The exact command that was run (such as the show running-config command). 
 		 
       
 /aml/attachments/attachment/name 
 		 
      
 
      
 
       
 Attachment type 
 		 
       
 Specifically command output. 
 		 
       
 /aml/Attachments/attachment@type 
 		 
      
 
      
 
       
 MIME type 
 		 
       
 Normally text/plain or encoding type. 
 		 
       
 /aml/Attachments/Attachment/Data@encoding 
 		 
      
 
      
    
 
   
 
   
 
   
 
 
    
   
 
 
   
 
    
 
      
       
       
      
 Table 52-6 Inserted Fields for a Reactive or Proactive Event Message  
 
      
      
      
 
        
        

          Data Item 
         
(Plain Text and XML) 
        
 		 
        
        

          Description 
         
(Plain Text and XML) 
        
 		 
        
        

          XML Tag 
         
(XML Only) 
        
 		 
      
 
      
 
       
 Chassis hardware version 
 		 
       
 Hardware version of chassis 
 		 
       
 CallHome/Device/Cisco_Chassis/HardwareVersion 
 		 
      
 
      
 
       
 Supervisor module software version 
 		 
       
 Top-level software version 
 		 
       
 CallHome/Device/Cisco_Chassis/AdditionalInformation/AD@name="SoftwareVersion" 
 		 
      
 
      
 
       
 Affected FRU name 
 		 
       
 Name of the affected FRU generating the event message 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/Model 
 		 
      
 
      
 
       
 Affected FRU serial number 
 		 
       
 Serial number of affected FRU 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/SerialNumber 
 		 
      
 
      
 
       
 Affected FRU part number 
 		 
       
 Part number of affected FRU 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/PartNumber 
 		 
      
 
      
 
       
 FRU slot 
 		 
       
 Slot number of FRU generating the event message 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/LocationWithinContainer 
 		 
      
 
      
 
       
 FRU hardware version 
 		 
       
 Hardware version of affected FRU 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/HardwareVersion 
 		 
      
 
      
 
       
 FRU software version 
 		 
       
 Software version(s) running on affected FRU 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/SoftwareIdentity/VersionString 
 		 
      
 
      
    
 
   
 
   
 
   
 
 
    
   
 
 
   
 
    
 
      
       
       
      
 Table 52-7 Inserted Fields for an Inventory Event Message  
 
      
      
      
 
        
        

          Data Item 
         
(Plain Text and XML) 
        
 		 
        
        

          Description 
         
(Plain Text and XML) 
        
 		 
        
        

          XML Tag 
         
(XML Only) 
        
 		 
      
 
      
 
       
 Chassis hardware version 
 		 
       
 Hardware version of chassis 
 		 
       
 CallHome/Device/Cisco_Chassis/HardwareVersion 
 		 
      
 
      
 
       
 Supervisor module software version 
 		 
       
 Top-level software version 
 		 
       
 CallHome/Device/Cisco_Chassis/AdditionalInformation/AD@name="SoftwareVersion" 
 		 
      
 
      
 
       
 Affected FRU name 
 		 
       
 Name of the affected FRU generating the event message 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/Model 
 		 
      
 
      
 
       
 Affected FRU s/n 
 		 
       
 Serial number of affected FRU 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/SerialNumber 
 		 
      
 
      
 
       
 Affected FRU part number 
 		 
       
 Part number of affected FRU 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/PartNumber 
 		 
      
 
      
 
       
 FRU slot 
 		 
       
 Slot number of FRU generating the event message 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/LocationWithinContainer 
 		 
      
 
      
 
       
 FRU hardware version 
 		 
       
 Hardware version of affected FRU 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/HardwareVersion 
 		 
      
 
      
 
       
 FRU software version 
 		 
       
 Software version(s) running on affected FRU 
 		 
       
 CallHome/Device/Cisco_Chassis/Cisco_Card/SoftwareIdentity/VersionString 
 		 
      
 
      
    
 
   
 
   
 
   
 
 
     
    
    
   
 Sample Syslog Alert Notification in Long-Text Format 
 
    
   
 
    
TimeStamp : 2010-08-05 21:00 GMT+17:00

 
   
 
    
   
 
    
Message Name : syslog

 
   
 
    
   
 
    
Message Type : Call Home

 
   
 
    
   
 
    
Message Group : reactive

 
   
 
    
   
 
    
Severity Level : 2

 
   
 
    
   
 
    
Source ID : Cat4500/4900

 
   
 
    
   
 
    
Device ID : WS-C4507R-E@C@FOX1310GHG7

 
   
 
    
   
 
    
Customer ID : cis1

 
   
 
    
   
 
    
Contract ID : cisco123

 
   
 
    
   
 
    
Site ID : hsr-sec-7

 
   
 
    
   
 
    
Server ID : WS-C4507R-E@C@FOX1310GHG7

 
   
 
    
   
 
    
Event Description : *Aug  5 21:00:34.675 PDT: %LINEPROTO-5-UPDOWN: Line protocol on 
Interface GigabitEthernet1/9, changed state to down System Name : Callista-4507E Contact 
Email : atmahesh@cisco.com Contact Phone : +919901233008 Street Address : 9th Main, HSR, 
Bangalore, 560034 Affected Chassis : WS-C4507R-E Affected Chassis Serial Number : 
FOX1310GHG7 Affected Chassis Part No : 73-9975-04 Affected Chassis Hardware Version : 1.1 
Supervisor Software Version : 15.0(100)XO(1.43) Command Output Name : show logging 
Attachment Type : command output MIME Type : text/plain Command Output Text : 

 
   
 
    
   
 
    
Syslog logging: enabled (0 messages dropped, 1 messages rate-limited, 0 flushes, 0 
overruns, xml disabled, filtering disabled)

 
   
 
    
   
 
    
 
   
 
    
   
 
    
No Active Message Discriminator.

 
   
 
    
   
 
    
 
   
 
    
   
 
    
 
   
 
    
   
 
    
 
   
 
    
   
 
    
No Inactive Message Discriminator.

 
   
 
    
   
 
    
 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Console logging: level debugging, 404 messages logged, xml disabled,

 
   
 
    
   
 
    
                     filtering disabled

 
   
 
    
   
 
    
    Monitor logging: level debugging, 0 messages logged, xml disabled,

 
   
 
    
   
 
    
                     filtering disabled

 
   
 
    
   
 
    
    Buffer logging:  level debugging, 404 messages logged, xml disabled,

 
   
 
    
   
 
    
                     filtering disabled

 
   
 
    
   
 
    
    Exception Logging: size (8192 bytes)

 
   
 
    
   
 
    
    Count and timestamp logging messages: disabled

 
   
 
    
   
 
    
    Persistent logging: disabled

 
   
 
    
   
 
    
 
   
 
    
   
 
    
No active filter modules.

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Trap logging: level informational, 109 message lines logged

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Log Buffer (32768 bytes):

 
   
 
    
   
 
    
onsole

 
   
 
    
   
 
    
*Aug  5 02:08:06.742 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  5 
02:19:04.237 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  5 02:19:18.438 
PDT: CALL-HOME-TRACE: call_home_mode_cmd() is called *Aug  5 02:19:21.902 PDT: 
CALL-HOME-TRACE: Received event: 1 *Aug  5 02:19:21.902 PDT: CALL-HOME-TRACE: Cleared rate 
limit counter *Aug  5 02:19:24.852 PDT: CALL-HOME-TRACE: call_home_profile_mode_cmd() is 
called *Aug  5 02:19:24.852 PDT: CALL-HOME-TRACE: call_home_get_profile() is entered 
profile atul

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:24.852 PDT: CALL-HOME-TRACE: profile_id = -2034087768 *Aug  5 02:19:34.728 
PDT: CALL-HOME-TRACE: cfg_call_home_profile_addr_func() is called, address 
atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:34.728 PDT: CALL-HOME-TRACE: is_modifying_tac_profile() is entered *Aug  5 
02:19:34.728 PDT: CALL-HOME-TRACE: atul Profile's destination address: atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:34.728 PDT: CALL-HOME-TRACE: call_home_add_profile_destination(): atul, 1, 
atmahesh@cisco.com, 0, 14

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:43.584 PDT: CALL-HOME-TRACE: cfg_call_home_profile_addr_func() is called, 
address atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:43.584 PDT: CALL-HOME-TRACE: is_modifying_tac_profile() is entered *Aug  5 
02:19:43.584 PDT: CALL-HOME-TRACE: atul Profile's destination address: atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:43.584 PDT: CALL-HOME-TRACE: call_home_remove_profile_destination() profile 
atul, dest_addr atmahesh@cisco.com, snmp_index 0

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:43.584 PDT: CALL-HOME-TRACE: call_home_is_profile_destination_set() is 
entered *Aug  5 02:19:43.584 PDT: CALL-HOME-TRACE: call_home_is_profile_destination_set(): 
http count 1, transport 3, http enable 1, email count 0 *Aug  5 02:19:51.560 PDT: 
CALL-HOME-TRACE: cfg_call_home_profile_addr_func() is called, address atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:51.560 PDT: CALL-HOME-TRACE: is_modifying_tac_profile() is entered *Aug  5 
02:19:51.560 PDT: CALL-HOME-TRACE: atul Profile's destination address: atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:51.560 PDT: CALL-HOME-TRACE: call_home_add_profile_destination(): atul, 1, 
atmahesh@cisco.com, 0, 14

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:51.560 PDT: CALL-HOME-TRACE: call_home_can_create_events() is entered, 
profile atul, type 1 *Aug  5 02:19:51.560 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: is 
entered *Aug  5 02:19:51.560 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: Send from 
active to standy

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:19:51.560 PDT: CALL-HOME-TRACE: chkpt_call_home_issu_ha_msg_send() entered, 
opcode 1 *Aug  5 02:20:21.902 PDT: CALL-HOME-TRACE: Received event: 1 *Aug  5 02:20:21.902 
PDT: CALL-HOME-TRACE: Cleared rate limit counter *Aug  5 02:20:40.902 PDT: 
CALL-HOME-TRACE: call_home_profile_save_func() is called *Aug  5 02:20:40.902 PDT: 
%SYS-5-CONFIG_I: Configured from console by console *Aug  5 02:20:45.311 PDT: 
CALL-HOME-TRACE: Retrieved mail-server <64.104.123.94> priority 1 *Aug  5 02:20:45.311 
PDT: CALL-HOME-TRACE: Connect status for mail server 64.104.123.94 is -1 *Aug  5 
02:20:45.311 PDT: CALL-HOME-TRACE: Retrieved mail-server <64.104.193.198> priority 2 *Aug  
5 02:20:45.456 PDT: CALL-HOME-TRACE: socket_recv status 11: Resource unavailable, try 
again

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:20:45.456 PDT: CALL-HOME-TRACE: call_home_can_connect_to_mail_server: 
connection established *Aug  5 02:21:15.742 PDT: CALL-HOME-TRACE: 
cfg_service_call_home_func() is entered

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: call_home_mode_cmd() is called *Aug  5 
02:21:15.745 PDT: CALL-HOME-TRACE: call_home_is_all_default_config(): is entered!

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: call_home_is_database_default_config(): is 
entered!

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: 

 
   
 
    
   
 
    
call_home_get_reply_to_address(): reply_to_address atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.745 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.746 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.746 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.746 PDT: CALL-HOME-TRACE: Retrieved mail-server <64.104.123.94> priority 
1 *Aug  5 02:21:15.746 PDT: CALL-HOME-TRACE: Retrieved mail-server <64.104.193.198> 
priority 2 *Aug  5 02:21:15.746 PDT: CALL-HOME-TRACE: cfg_call_home_nvgen() is called. 

 
   
 
    
   
 
    
*Aug  5 02:21:15.746 PDT: CALL-HOME-TRACE: call_home_profile_mode_cmd() is called *Aug  5 
02:21:15.746 PDT: CALL-HOME-TRACE: call_home_is_profile_default_config is called *Aug  5 
02:21:15.746 PDT: CALL-HOME-TRACE: call_home_get_default_transport_method is called *Aug  
5 02:21:15.746 PDT: CALL-HOME-TRACE: call_home_get_periodic_info() is entered *Aug  5 
02:21:15.746 PDT: CALL-HOME-TRACE: Index of selected periodic timer 0 *Aug  5 02:21:15.746 
PDT: CALL-HOME-TRACE: call_home_get_periodic_info() is entered *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_profile_exit_submode() is entered *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_profile_exit_submode() is called *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_is_profile_default_config is called *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_get_default_transport_method is called *Aug  5 02:21:15.746 
PDT: CALL-HOME-TRACE: call_home_get_periodic_info() is entered *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: Index of selected periodic timer 0 *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_get_periodic_info() is entered *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_profile_exit_submode() is entered *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_profile_exit_submode() is called *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_is_profile_default_config is called *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: GaliosCallHome_platformGetTacDefault is called *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_get_default_transport_method is called *Aug  5 02:21:15.746 
PDT: CALL-HOME-TRACE: GaliosCallHome_platformGetTacDefault is called *Aug  5 02:21:15.746 
PDT: CALL-HOME-TRACE: call_home_get_periodic_info() is entered *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: Index of selected periodic timer 1 *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_get_periodic_info() is entered *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: Index of selected periodic timer 0 *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_profile_exit_submode() is entered *Aug  5 02:21:15.746 PDT: 
CALL-HOME-TRACE: call_home_profile_exit_submode() is called *Aug  5 02:21:17.244 PDT: 
%C4K_REDUNDANCY-5-CONFIGSYNC: The bootvar has been successfully synchronized to the 
standby supervisor *Aug  5 02:21:17.445 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The 
private-config has been successfully synchronized to the standby supervisor *Aug  5 
02:21:21.902 PDT: CALL-HOME-TRACE: Received event: 1 *Aug  5 02:21:21.902 PDT: 
CALL-HOME-TRACE: Cleared rate limit counter *Aug  5 02:21:26.931 PDT: 
%C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been lost *Aug  
5 02:21:26.956 PDT: %C4K_REDUNDANCY-3-SIMPLEX_MODE: The peer Supervisor has been lost *Aug  
5 02:21:26.965 PDT: CALL-HOME-TRACE: call_home_event_callback: context 0x892BED30 timer 
0x88E15DA8, callback 0x10DC2F60 *Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: Callhome event 
callback invoked *Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: call_home_event_callback: info 
0x87353318 *Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: Event callback  TYPE 141 ID 3 SEV 2 
SN 0 *Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: Non-Insert OIR Event (2) during boot *Aug  
5 02:21:26.965 PDT: CALL-HOME-TRACE: call_home_get_profile_id() is entered *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: Found profile id (-2034087768) for event (3) *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: call_home_get_alert_group_id() is entered *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: Found alert group id (3) for event (3) *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: get_general_info(): is entered!

 
   
 
    
   
 
    
*Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: The subtype is delta *Aug  5 02:21:26.965 PDT: 
CALL-HOME-TRACE: Time zome NAME=PDT, offset=61200, display=+17:00 *Aug  5 02:21:26.965 
PDT: CALL-HOME-TRACE: Date/time is <2010-08-05 02:21:26 GMT+17:00> (fmt len=29, strlen=29) 
*Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: 

 
   
 
    
   
 
    
get_reply_to_address(): reply_to_address atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: call_home_get_transport_info() is entered, 
transport 3 *Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: call_home_get_recipient_list_for() 
is entered, profile id 0x86C248A8, type 1 *Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: 
call_home_get_transport_info(): profile id 2260879528, dest atmahesh@cisco.com, result 0 
*Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: call_home_get_recipient_list_for() is entered, 
profile id 0x86C248A8, type 2 *Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: 
call_home_get_transport_info() result1 0, http 
https://172.17.46.17/its/service/oddce/services/DDCEService

 
   
 
    
   
 
    
*Aug  5 02:21:26.965 PDT: CALL-HOME-TRACE: 
call_home_increment_inqueue_event_counter_profile() is entered *Aug  5 02:21:26.965 PDT: 
CALL-HOME-TRACE: call_home_increment_inqueue_call_home_event_counter is entered *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:26.965 
PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:26.965 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:26.965 PDT: 
CALL-HOME-TRACE: call_home_increment_inqueue_call_home_event_counter is entered *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 
02:21:26.965 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:26.965 
PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:26.965 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:26.966 PDT: 
CALL-HOME-TRACE: Have {4} to convert to int *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: 
is_stdby_oir_insert_event_after_bootup() slot 4, et 141 *Aug  5 02:21:26.966 PDT: 
CALL-HOME-TRACE: is_stdby_oir_insert_event_after_bootup() RETURN FALSE *Aug  5 
02:21:26.966 PDT: CALL-HOME-TRACE: Creating long text msg for Alert Group inventory (3) 
*Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: Have {4} to convert to int *Aug  5 02:21:26.966 
PDT: CALL-HOME-TRACE: call_home_get_event_src_slot: slot for given event is 4 *Aug  5 
02:21:26.966 PDT: CALL-HOME-TRACE: Time zome NAME=PDT, offset=61200, display=+17:00 *Aug  
5 02:21:26.966 PDT: CALL-HOME-TRACE: Date/time is <2010-08-05 02:21 GMT+17:00> (fmt 
len=26, strlen=26) *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: Event 141 for alert-group 3 
at index 1 is not inventory *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: Have {4} to convert 
to int *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: collector:Total alloted entries =1 *Aug  
5 02:21:26.966 PDT: CALL-HOME-TRACE: collector: frus value is  =1 *Aug  5 02:21:26.966 
PDT: CALL-HOME-TRACE: GaliosCallHome_platformSpecificSlotString(): vslot=4, module=4.

 
   
 
    
   
 
    
*Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: Event 141 description <Module 4: Unknown is 
removed> *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: Unable to get SNMP contact string *Aug  
5 02:21:26.966 PDT: CALL-HOME-TRACE: SNMP Contact is <?> *Aug  5 02:21:26.966 PDT: 
CALL-HOME-TRACE: call_home_collect_card_info() is entered *Aug  5 02:21:26.966 PDT: 
CALL-HOME-TRACE: Have {4} to convert to int *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: 
collector:Total alloted entries =1 *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: collector: 
frus value is  =1 *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: Have OIR FRU data (1) for 
slot 4 *Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: Collector has 1 FRUs *Aug  5 
02:21:26.966 PDT: CALL-HOME-TRACE: GaliosCallHome_platformSpecificSlotString(): vslot=4, 
module=4.

 
   
 
    
   
 
    
*Aug  5 02:21:26.966 PDT: CALL-HOME-TRACE: Collected card information for 1 slots *Aug  5 
02:21:26.966 PDT: CALL-HOME-TRACE: Attempting to run 5 commands *Aug  5 02:21:26.966 PDT: 
CALL-HOME-TRACE: Making sure system ready before processing CLI commands *Aug  5 
02:21:26.967 PDT: CALL-HOME-TRACE: Opened console for CLI commands (3:0) *Aug  5 
02:21:26.967 PDT: CALL-HOME-TRACE: call_home_event_callback: context 0x8A79EDD0 timer 
0x88E160B4, callback 0x10DC2F60 *Aug  5 02:21:26.967 PDT: CALL-HOME-TRACE: Callhome event 
callback invoked *Aug  5 02:21:26.967 PDT: CALL-HOME-TRACE: call_home_event_callback: info 
0x87359348 *Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: Event callback  TYPE 141 ID 8 SEV 2 
SN 0 *Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: Non-Insert OIR Event (2) during boot *Aug  
5 02:21:26.968 PDT: CALL-HOME-TRACE: call_home_get_profile_id() is entered *Aug  5 
02:21:26.968 PDT: CALL-HOME-TRACE: Found profile id (-2035082968) for event (8) *Aug  5 
02:21:26.968 PDT: CALL-HOME-TRACE: call_home_get_alert_group_id() is entered *Aug  5 
02:21:26.968 PDT: CALL-HOME-TRACE: Found alert group id (3) for event (8) *Aug  5 
02:21:26.968 PDT: CALL-HOME-TRACE: get_general_info(): is entered!

 
   
 
    
   
 
    
*Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: The subtype is delta *Aug  5 02:21:26.968 PDT: 
CALL-HOME-TRACE: Time zome NAME=PDT, offset=61200, display=+17:00 *Aug  5 02:21:26.968 
PDT: CALL-HOME-TRACE: Date/time is <2010-08-05 02:21:26 GMT+17:00> (fmt len=29, strlen=29) 
*Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: 

 
   
 
    
   
 
    
get_reply_to_address(): reply_to_address atmahesh@cisco.com

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: call_home_get_transport_info() is entered, 
transport 1 *Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: call_home_get_recipient_list_for() 
is entered, profile id 0x86B31928, type 1 *Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: 
call_home_get_transport_info(): profile id 2259884328, dest atmahesh@cisco.com, result 0 
*Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: 
call_home_increment_inqueue_event_counter_profile() is entered *Aug  5 02:21:26.968 PDT: 
CALL-HOME-TRACE: call_home_increment_inqueue_call_home_event_counter is entered *Aug  5 
02:21:26.968 PDT: CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 
02:21:26.968 PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 
02:21:26.968 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:26.968 
PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:26.968 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:26.968 PDT: 
CALL-HOME-TRACE: Have {4} to convert to int *Aug  5 02:21:26.968 PDT: CALL-HOME-TRACE: 
is_stdby_oir_insert_event_after_bootup() slot 4, et 141 *Aug  5 02:21:26.968 PDT: 
CALL-HOME-TRACE: is_stdby_oir_insert_event_after_bootup() RETURN FALSE *Aug  5 
02:21:26.987 PDT: CALL-HOME-TRACE: Sent 'enable' to prepare for CLI commands *Aug  5 
02:21:26.987 PDT: CALL-HOME-TRACE: GaliosCallHome_platformShowSystemCommand() is entered 
*Aug  5 02:21:26.987 PDT: CALL-HOME-TRACE: Running CLI action show module *Aug  5 
02:21:27.000 PDT: CALL-HOME-TRACE: sleeping for 500 ms to avoid high CPU *Aug  5 
02:21:27.498 PDT: CALL-HOME-TRACE: Running CLI action show version *Aug  5 02:21:27.612 
PDT: CALL-HOME-TRACE: sleeping for 500 ms to avoid high CPU *Aug  5 02:21:28.110 PDT: 
CALL-HOME-TRACE: Running CLI action show inventory oid *Aug  5 02:21:28.125 PDT: 
CALL-HOME-TRACE: sleeping for 500 ms to avoid high CPU *Aug  5 02:21:28.622 PDT: 
CALL-HOME-TRACE: Running CLI action show idprom all *Aug  5 02:21:28.638 PDT: 
CALL-HOME-TRACE: sleeping for 500 ms to avoid high CPU *Aug  5 02:21:29.135 PDT: 
CALL-HOME-TRACE: Running CLI action show power *Aug  5 02:21:29.149 PDT: CALL-HOME-TRACE: 
sleeping for 500 ms to avoid high CPU *Aug  5 02:21:29.646 PDT: CALL-HOME-TRACE: Closed 
CLI connection *Aug  5 02:21:29.647 PDT: CALL-HOME-TRACE: Allocated 25682 bytes for long 
message body *Aug  5 02:21:29.647 PDT: CALL-HOME-TRACE: Long text msg created (25682) *Aug  
5 02:21:29.648 PDT: CALL-HOME-TRACE: call_home_send_msg() is entered, transport 3, 
httpc_enabled 1 *Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: xml args: <?xml version="1.0" 
encoding="UTF-8"?><fh_smtp_args><fh_smtp_vrf_name>vrf1</fh_smtp_vrf_name></fh_smtp_args>

 
   
 
    
   
 
    
*Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: call_home_send_msg triggering http messages to 
url https://172.17.46.17/its/service/oddce/services/DDCEService

 
   
 
    
   
 
    
*Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: call_home_httpc_post() url 
https://172.17.46.17/its/service/oddce/services/DDCEService, sid 2, len 25682 *Aug  5 
02:21:29.648 PDT: CALL-HOME-TRACE: call_home_httpc_post() sid 2, tid 1, mime_type

 
   
 
    
   
 
    
SOAPAction: "urn:ddce"

 
   
 
    
   
 
    
*Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: call_home_wait_for_httpc_resp : is entered *Aug  
5 02:21:29.648 PDT: CALL-HOME-TRACE: call_home_add_httpc_resp_node : is entered *Aug  5 
02:21:29.648 PDT: CALL-HOME-TRACE: call_home_add_httpc_resp_node: create new resp node 
call_home_tid is 1 call_home_httpc_resp_recvd false, resp_status 128 *Aug  5 02:21:29.648 
PDT: CALL-HOME-TRACE: call_home_wait_for_httpc_resp insert the current httpc response 
recvd status is (128) *Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: Creating XML msg for 
Alert Group inventory (3) *Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: 
call_home_collect_card_info() is entered *Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: Have 
{4} to convert to int *Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: collector:Total alloted 
entries =1 *Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: collector: frus value is  =1 *Aug  5 
02:21:29.648 PDT: CALL-HOME-TRACE: Have OIR FRU data (1) for slot 4 *Aug  5 02:21:29.648 
PDT: CALL-HOME-TRACE: Collector has 1 FRUs *Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: 
GaliosCallHome_platformSpecificSlotString(): vslot=4, module=4.

 
   
 
    
   
 
    
*Aug  5 02:21:29.648 PDT: CALL-HOME-TRACE: Collected card information for 1 slots *Aug  5 
02:21:29.648 PDT: CALL-HOME-TRACE: Attempting to run 5 commands *Aug  5 02:21:29.648 PDT: 
CALL-HOME-TRACE: Making sure system ready before processing CLI commands *Aug  5 
02:21:29.649 PDT: CALL-HOME-TRACE: call_home_http_resp_data(): Received response for 
0x8894E16C tid 1 sid 2 status 1 *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: HTTP req data 
free *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 

 
   
 
    
   
 
    
RESPONSE DATA STARTS HERE

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: call_home_http_resp_data() status = 1 *Aug  5 
02:21:29.649 PDT: CALL-HOME-TRACE: call_home_set_httpc_resp_status: is entered. tid (1), 
status (106), err_string () *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_http_resp_data : set tid (1) resp status to (106) *Aug  5 02:21:29.649 PDT: 
CALL-HOME-TRACE: call_home_wait_for_httpc_resp : unblocked wait for tid (1), status is 
(106)err string is (Unkown) *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_remove_httpc_resp_node : is entered *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_httpc_resp_stat_clean_up is entered *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
http resp from https://172.17.46.17/its/service/oddce/services/DDCEService failed, tid 
(1), response status (106), err string (Unkown) *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_sync_statistics() is entered *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_get_statistics() is entered *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_ha_incr_sync: is entered *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_get_statistics() is entered *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_ha_incr_sync: is entered *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: 
call_home_decrement_inqueue_call_home_event_counter is entered *Aug  5 02:21:29.649 PDT: 
CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 02:21:29.649 PDT: 
CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:29.649 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:29.649 PDT: 
CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:29.649 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:29.649 PDT: 
%CALL_HOME-3-HTTP_REQUEST_FAILED: failed to send HTTP request to :

 
   
 
    
   
 
    
    https://172.17.46.17/its/service/oddce/services/DDCEService 

 
   
 
    
   
 
    
        (ERR 106 : Unkown)

 
   
 
    
   
 
    
*Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: Sending message to [atmahesh@cisco.com] 
(size=25682) *Aug  5 02:21:29.649 PDT: CALL-HOME-TRACE: mail servers 0 round retry *Aug  5 
02:21:29.649 PDT: CALL-HOME-TRACE: Retrieved mail-server <64.104.123.94> priority 1 *Aug  
5 02:21:29.651 PDT: CALL-HOME-TRACE: Opened console for CLI commands (8:0) *Aug  5 
02:21:29.662 PDT: CALL-HOME-TRACE: Sent 'enable' to prepare for CLI commands *Aug  5 
02:21:29.662 PDT: CALL-HOME-TRACE: GaliosCallHome_platformShowSystemCommand() is entered 
*Aug  5 02:21:29.662 PDT: CALL-HOME-TRACE: Running CLI action show module *Aug  5 
02:21:29.776 PDT: CALL-HOME-TRACE: sleeping for 500 ms to avoid high CPU *Aug  5 
02:21:29.847 PDT: CALL-HOME-TRACE: Retrieved mail-server <64.104.193.198> priority 2 *Aug  
5 02:21:30.274 PDT: CALL-HOME-TRACE: Running CLI action show version *Aug  5 02:21:30.288 
PDT: CALL-HOME-TRACE: sleeping for 500 ms to avoid high CPU *Aug  5 02:21:30.787 PDT: 
CALL-HOME-TRACE: Running CLI action show inventory oid *Aug  5 02:21:30.906 PDT: 
CALL-HOME-TRACE: sleeping for 500 ms to avoid high CPU *Aug  5 02:21:31.406 PDT: 
CALL-HOME-TRACE: Running CLI action show idprom all *Aug  5 02:21:31.520 PDT: 
CALL-HOME-TRACE: sleeping for 500 ms to avoid high CPU *Aug  5 02:21:32.018 PDT: 
CALL-HOME-TRACE: Running CLI action show power *Aug  5 02:21:32.034 PDT: CALL-HOME-TRACE: 
sleeping for 500 ms to avoid high CPU *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: Closed 
CLI connection *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: Event 141 for alert-group 3 at 
index 1 is not inventory *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: 
create_element_table_from_templates: Created table to hold XML info (228) *Aug  5 
02:21:32.535 PDT: CALL-HOME-TRACE: Time zome NAME=PDT, offset=61200, display=+17:00 *Aug  
5 02:21:32.535 PDT: CALL-HOME-TRACE: Date/time is <2010-08-05 02:21:32 GMT+17:00> (fmt 
len=29, strlen=29) *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: Have {4} to convert to int 
*Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: call_home_get_event_src_slot: slot for given 
event is 4 *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: Time zome NAME=PDT, offset=61200, 
display=+17:00 *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: Date/time is <2010-08-05 
02:21:26 GMT+17:00> (fmt len=29, strlen=29) *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: 
Have {4} to convert to int *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: collector:Total 
alloted entries =1 *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: collector: frus value is  =1 
*Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: GaliosCallHome_platformSpecificSlotString(): 
vslot=4, module=4.

 
   
 
    
   
 
    
*Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: Event 141 description <Module 4: Unknown is 
removed> *Aug  5 02:21:32.535 PDT: CALL-HOME-TRACE: Unable to get SNMP contact string *Aug  
5 02:21:32.536 PDT: CALL-HOME-TRACE: call_home_make_xml: Formatting XML message body 
(29004) *Aug  5 02:21:32.537 PDT: CALL-HOME-TRACE: call_home_send_msg() is entered, 
transport 1, httpc_enabled 1 *Aug  5 02:21:32.537 PDT: CALL-HOME-TRACE: xml args: <?xml 
version="1.0" 
encoding="UTF-8"?><fh_smtp_args><fh_smtp_vrf_name>vrf1</fh_smtp_vrf_name></fh_smtp_args>

 
   
 
    
   
 
    
*Aug  5 02:21:32.537 PDT: CALL-HOME-TRACE: Sending message to [atmahesh@cisco.com] 
(size=29004) *Aug  5 02:21:32.537 PDT: CALL-HOME-TRACE: mail servers 0 round retry *Aug  5 
02:21:32.537 PDT: CALL-HOME-TRACE: Retrieved mail-server <64.104.123.94> priority 1 *Aug  
5 02:21:32.734 PDT: CALL-HOME-TRACE: Retrieved mail-server <64.104.193.198> priority 2 
*Aug  5 02:21:36.893 PDT: CALL-HOME-TRACE: Mail sent successfully *Aug  5 02:21:36.893 
PDT: CALL-HOME-TRACE: call_home_increment_success_call_home_event_counter is entered *Aug  
5 02:21:36.893 PDT: CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 
02:21:36.893 PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 
02:21:36.893 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:36.893 
PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_decrement_inqueue_call_home_event_counter is entered *Aug  5 
02:21:36.893 PDT: CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 
02:21:36.893 PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 
02:21:36.893 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:36.893 
PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_set_test_result_with_lock is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:36.893 PDT: 
CALL-HOME-TRACE: call_home_event_callback context 0x892BED30, info 0x87353318 *Aug  5 
02:21:36.893 PDT: CALL-HOME-TRACE: Callback done  TYPE 141 ID 3 SEV 2 SN 0 *Aug  5 
02:21:36.893 PDT: CALL-HOME-TRACE: 

 
   
 
    
   
 
    
clean_up_notification_info() is entered....

 
   
 
    
   
 
    
*Aug  5 02:21:39.716 PDT: CALL-HOME-TRACE: Mail sent successfully *Aug  5 02:21:39.716 
PDT: CALL-HOME-TRACE: call_home_increment_success_call_home_event_counter is entered *Aug  
5 02:21:39.716 PDT: CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 
02:21:39.716 PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 
02:21:39.716 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:39.716 
PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_decrement_inqueue_call_home_event_counter is entered *Aug  5 
02:21:39.716 PDT: CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 
02:21:39.716 PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 
02:21:39.716 PDT: CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:39.716 
PDT: CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_set_test_result_with_lock is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_sync_statistics() is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_get_statistics() is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_ha_incr_sync: is entered *Aug  5 02:21:39.716 PDT: 
CALL-HOME-TRACE: call_home_event_callback context 0x8A79EDD0, info 0x87359348 *Aug  5 
02:21:39.716 PDT: CALL-HOME-TRACE: Callback done  TYPE 141 ID 8 SEV 2 SN 0 *Aug  5 
02:21:39.716 PDT: CALL-HOME-TRACE: 

 
   
 
    
   
 
    
clean_up_notification_info() is entered....

 
   
 
    
   
 
    
*Aug  5 02:25:18.597 PDT: %C4K_REDUNDANCY-6-DUPLEX_MODE: The peer Supervisor has been 
detected *Aug  5 02:25:57.514 PDT: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 4 
(WS-X45-SUP7-E S/N: CAT1351L02E Hw: 0.6) is online *Aug  5 02:25:57.523 PDT: 
%C4K_REDUNDANCY-6-MODE: ACTIVE supervisor initializing for sso mode *Aug  5 02:25:57.568 
PDT: %C4K_REDUNDANCY-3-COMMUNICATION: Communication with the peer Supervisor has been 
established *Aug  5 02:26:01.578 PDT: %CALL_HOME-3-HTTP_REQUEST_FAILED: failed to send 
HTTP request to :

 
   
 
    
   
 
    
    https://172.17.46.17/its/service/oddce/services/DDCEService 

 
   
 
    
   
 
    
        (ERR 106 : Unkown)

 
   
 
    
   
 
    
*Aug  5 02:26:10.286 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The bootvar has been successfully 
synchronized to the standby supervisor *Aug  5 02:26:10.286 PDT: 
%C4K_REDUNDANCY-5-CONFIGSYNC: The config-reg has been successfully synchronized to the 
standby supervisor *Aug  5 02:26:10.287 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The 
startup-config has been successfully synchronized to the standby supervisor *Aug  5 
02:26:10.706 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully 
synchronized to the standby supervisor *Aug  5 02:26:11.953 PDT: 
%C4K_REDUNDANCY-5-CONFIGSYNC_RATELIMIT: The vlan database has been successfully 
synchronized to the standby supervisor *Aug  5 02:26:20.713 PDT: 
%CALL_HOME-3-HTTP_REQUEST_FAILED: failed to send HTTP request to :

 
   
 
    
   
 
    
    https://172.17.46.17/its/service/oddce/services/DDCEService 

 
   
 
    
   
 
    
        (ERR 106 : Unkown)

 
   
 
    
   
 
    
*Aug  5 02:26:22.769 PDT: %XDR-6-ISSUCLIENTABSENT: XDR client IPv6 table broker absent on 
slot 4. Client functionality may be affected.

 
   
 
    
   
 
    
*Aug  5 02:26:43.464 PDT: %HA_CONFIG_SYNC-6-BULK_CFGSYNC_SUCCEED: Bulk Sync succeeded *Aug  
5 02:26:43.464 PDT: %RF-5-RF_TERMINAL_STATE: Terminal state reached for (SSO) *Aug  5 
02:26:40.009 PDT: %SSH-5-DISABLED: STANDBY:SSH 1.99 has been disabled *Aug  5 02:26:40.011 
PDT: %SSH-5-ENABLED: STANDBY:SSH 1.99 has been enabled *Aug  5 02:30:30.694 PDT: 
%SYS-5-CONFIG_I: Configured from console by console *Aug  5 03:12:19.647 PDT: 
%C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized to the 
standby supervisor *Aug  5 03:12:20.082 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The 
startup-config has been successfully synchronized to the standby supervisor *Aug  5 
03:19:57.822 PDT: %SPANTREE-2-ROOTGUARD_CONFIG_CHANGE: Root guard enabled on port 
GigabitEthernet1/1.

 
   
 
    
   
 
    
*Aug  5 03:19:58.268 PDT: %SPANTREE-2-ROOTGUARD_BLOCK: Root guard blocking port 
GigabitEthernet1/1 on VLAN0005.

 
   
 
    
   
 
    
*Aug  5 03:19:58.532 PDT: %SPANTREE-5-TOPOTRAP: Topology Change Trap for vlan 3 *Aug  5 
03:19:58.193 PDT: %SPANTREE-2-ROOTGUARD_CONFIG_CHANGE: STANDBY:Root guard enabled on port 
GigabitEthernet1/1.

 
   
 
    
   
 
    
*Aug  5 03:20:27.822 PDT: %SPANTREE-5-TOPOTRAP: Topology Change Trap for vlan 3 *Aug  5 
03:21:00.304 PDT: %SPANTREE-2-ROOTGUARD_CONFIG_CHANGE: Root guard disabled on port 
GigabitEthernet1/1.

 
   
 
    
   
 
    
*Aug  5 03:21:00.304 PDT: %SPANTREE-2-ROOTGUARD_UNBLOCK: Root guard unblocking port 
GigabitEthernet1/1 on VLAN0003.

 
   
 
    
   
 
    
*Aug  5 03:21:00.596 PDT: %SPANTREE-5-ROOTCHANGE: Root Changed for vlan 306: New Root Port 
is GigabitEthernet1/1. New Root Mac Address is 001b.d474.ec80 *Aug  5 03:21:00.361 PDT: 
%SPANTREE-2-ROOTGUARD_CONFIG_CHANGE: STANDBY:Root guard disabled on port 
GigabitEthernet1/1.

 
   
 
    
   
 
    
*Aug  5 03:21:01.710 PDT: %SPANTREE-5-ROOTCHANGE: Root Changed for vlan 1523: New Root 
Port is GigabitEthernet1/1. New Root Mac Address is 001b.d474.ec80 *Aug  5 03:21:02.238 
PDT: %SPANTREE-5-TOPOTRAP: Topology Change Trap for vlan 3 *Aug  5 03:21:30.606 PDT: 
%SPANTREE-5-TOPOTRAP: Topology Change Trap for vlan 306 *Aug  5 03:21:31.719 PDT: 
%SPANTREE-5-TOPOTRAP: Topology Change Trap for vlan 1523 *Aug  5 03:23:22.289 PDT: 
%SYS-5-CONFIG_I: Configured from console by console *Aug  5 03:23:24.801 PDT: 
%C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized to the 
standby supervisor *Aug  5 03:23:25.230 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The 
startup-config has been successfully synchronized to the standby supervisor *Aug  5 
03:24:10.410 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  5 03:24:12.641 
PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized 
to the standby supervisor *Aug  5 03:24:13.077 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The 
startup-config has been successfully synchronized to the standby supervisor *Aug  5 
21:00:05.302 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  5 21:00:24.989 
PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  5 21:00:33.674 PDT: 
%LINK-5-CHANGED: Interface GigabitEthernet1/9, changed state to administratively down *Aug  
5 21:00:34.675 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/9, 
changed state to down Callista-4507E# Command Output Name : show inventory Attachment Type 
: command output MIME Type : text/plain Command Output Text : NAME: "Switch System", 
DESCR: "Cisco Systems, Inc. WS-C4507R-E 7 slot switch "

 
   
 
    
   
 
    
PID: WS-C4507R-E       , VID: V01  , SN: FOX1310GHG7

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Clock Module", DESCR: "Clock Module"

 
   
 
    
   
 
    
PID: WS-X4K-CLOCK-E    , VID: V01  , SN: JAE130627GH

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 1 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YQZ

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 2 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YV4

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 5 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YSP

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 6 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YRI

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 7 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YSJ

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 1)", DESCR: "10/100/1000BaseT (RJ45)V with 48 10/100/1000 baseT voice 
power ports (Cisco/IEEE)"

 
   
 
    
   
 
    
PID: WS-X4548-GB-RJ45V , VID: V08  , SN: JAE1121HUQ8

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 2)", DESCR: "10/100/1000BaseT (RJ45)+V E Series with 48 10/100/1000 
baseT Premium PoE ports (Cisco/IEEE)"

 
   
 
    
   
 
    
PID: WS-X4748-RJ45V+E  , VID: V00  , SN: CAT1418L03K

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 3)", DESCR: "Sup 7-E 10GE (SFP+), 1000BaseX (SFP) with 4 SFP+ Ports"

 
   
 
    
   
 
    
PID: WS-X45-SUP7-E     , VID: V00  , SN: CAT1351L02Q

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "TenGigabitEthernet3/1", DESCR: "SFP-10Gbase-SR"

 
   
 
    
   
 
    
PID: SFP-10G-SR        , VID: V02  , SN: ECL132001XE

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 4)", DESCR: "Sup 7-E 10GE (SFP+), 1000BaseX (SFP) with 4 SFP+ Ports"

 
   
 
    
   
 
    
PID: WS-X45-SUP7-E     , VID: V00  , SN: CAT1351L02E

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "TenGigabitEthernet4/1", DESCR: "1000BaseSX"

 
   
 
    
   
 
    
PID: Unspecified       , VID:      , SN: OPA10365002

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 5)", DESCR: "10/100/1000BaseT (RJ45)+V E Series with 48 10/100/1000 
baseT Premium PoE ports (Cisco/IEEE)"

 
   
 
    
   
 
    
PID: WS-X4748-RJ45V+E  , VID: V00  , SN: CAT1340L01T

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 6)", DESCR: "10/100/1000BaseT (RJ45)V with 48 10/100/1000 baseT voice 
power ports (Cisco/IEEE)"

 
   
 
    
   
 
    
PID: WS-X4548-GB-RJ45V , VID: V08  , SN: JAE1120HNVZ

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 7)", DESCR: "10GE SFP+ with 12 SFP+ ports"

 
   
 
    
   
 
    
PID: WS-X4712-SFP+E    , VID: V00  , SN: CAT1348L00J

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "TenGigabitEthernet7/2", DESCR: "SFP-10Gbase-SR"

 
   
 
    
   
 
    
PID: SFP-10G-SR        , VID: V02  , SN: ECL1321003H

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "TenGigabitEthernet7/3", DESCR: "SFP-10Gbase-SR"

 
   
 
    
   
 
    
PID: SFP-10G-SR        , VID: V02  , SN: AGD12344196

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Fan", DESCR: "FanTray"

 
   
 
    
   
 
    
PID: WS-X4597-E        , VID: V01  , SN: FOX1309HCYF

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Power Supply 1", DESCR: "Power Supply ( AC 1400W )"

 
   
 
    
   
 
    
PID: PWR-C45-1400AC    , VID: V04  , SN: DTH11177255

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Power Supply 2", DESCR: "Power Supply ( AC 1300W )"

 
   
 
    
   
 
    
PID: PWR-C45-1300ACV   , VID: V05  , SN: DTM123900VH

 
   
 
     
    
    
   
 Sample Syslog Alert Notification in XML Format 
 
    
   
 
    
<?xml version="1.0" encoding="UTF-8"?>

 
   
 
    
   
 
    
<soap-env:Envelope xmlns:soap-env="http://www.w3.org/2003/05/soap-envelope">

 
   
 
    
   
 
    
<soap-env:Header>

 
   
 
    
   
 
    
<aml-session:Session xmlns:aml-session="http://www.cisco.com/2004/01/aml-session" 
soap-env:mustUnderstand="true" 
soap-env:role="http://www.w3.org/2003/05/soap-envelope/role/next">

 
   
 
    
   
 
    
<aml-session:To>http://tools.cisco.com/neddce/services/DDCEService</aml-session:To>

 
   
 
    
   
 
    
<aml-session:Path>

 
   
 
    
   
 
    
<aml-session:Via>http://www.cisco.com/appliance/uri</aml-session:Via>

 
   
 
    
   
 
    
</aml-session:Path>

 
   
 
    
   
 
    
<aml-session:From>http://www.cisco.com/appliance/uri</aml-session:From>

 
   
 
    
   
 
    
<aml-session:MessageId>M0:FOX1310GHG7:D0038D3D</aml-session:MessageId>

 
   
 
    
   
 
    
</aml-session:Session>

 
   
 
    
   
 
    
</soap-env:Header>

 
   
 
    
   
 
    
<soap-env:Body>

 
   
 
    
   
 
    
<aml-block:Block xmlns:aml-block="http://www.cisco.com/2004/01/aml-block">

 
   
 
    
   
 
    
<aml-block:Header>

 
   
 
    
   
 
    
<aml-block:Type>http://www.cisco.com/2005/05/callhome/syslog</aml-block:Type>

 
   
 
    
   
 
    
<aml-block:CreationDate>2010-08-04 23:54:53 GMT+17:00</aml-block:CreationDate>

 
   
 
    
   
 
    
<aml-block:Builder>

 
   
 
    
   
 
    
<aml-block:Name>Cat4500/4900</aml-block:Name>

 
   
 
    
   
 
    
<aml-block:Version>2.0</aml-block:Version>

 
   
 
    
   
 
    
</aml-block:Builder>

 
   
 
    
   
 
    
<aml-block:BlockGroup>

 
   
 
    
   
 
    
<aml-block:GroupId>G1:FOX1310GHG7:D0038D3D</aml-block:GroupId>

 
   
 
    
   
 
    
<aml-block:Number>0</aml-block:Number>

 
   
 
    
   
 
    
<aml-block:IsLast>true</aml-block:IsLast>

 
   
 
    
   
 
    
<aml-block:IsPrimary>true</aml-block:IsPrimary>

 
   
 
    
   
 
    
<aml-block:WaitForPrimary>false</aml-block:WaitForPrimary>

 
   
 
    
   
 
    
</aml-block:BlockGroup>

 
   
 
    
   
 
    
<aml-block:Severity>4</aml-block:Severity>

 
   
 
    
   
 
    
</aml-block:Header>

 
   
 
    
   
 
    
<aml-block:Content>

 
   
 
    
   
 
    
<ch:CallHome xmlns:ch="http://www.cisco.com/2005/05/callhome" version="1.0">

 
   
 
    
   
 
    
<ch:EventTime>2010-08-04 23:54:52 GMT+17:00</ch:EventTime> <ch:MessageDescription>*Aug  4 
23:54:52.350 PDT: %LINK-3-UPDOWN: Interface GigabitEthernet1/9, changed state to 
down</ch:MessageDescription> <ch:Event> <ch:Type>syslog</ch:Type> 
<ch:SubType></ch:SubType> <ch:Brand>Cisco Systems</ch:Brand> <ch:Series>Cat4500 Series 
Switches</ch:Series> </ch:Event> <ch:CustomerData> <ch:UserData> 
<ch:Email>atmahesh@cisco.com</ch:Email>

 
   
 
    
   
 
    
</ch:UserData>

 
   
 
    
   
 
    
<ch:ContractData>

 
   
 
    
   
 
    
<ch:CustomerId>cis1</ch:CustomerId>

 
   
 
    
   
 
    
<ch:SiteId>hsr-sec-7</ch:SiteId>

 
   
 
    
   
 
    
<ch:ContractId>cisco123</ch:ContractId>

 
   
 
    
   
 
    
<ch:DeviceId>WS-C4507R-E@C@FOX1310GHG7</ch:DeviceId>

 
   
 
    
   
 
    
</ch:ContractData>

 
   
 
    
   
 
    
<ch:SystemInfo>

 
   
 
    
   
 
    
<ch:Name>Callista-4507E</ch:Name>

 
   
 
    
   
 
    
<ch:Contact></ch:Contact>

 
   
 
    
   
 
    
<ch:ContactEmail>atmahesh@cisco.com</ch:ContactEmail>

 
   
 
    
   
 
    
<ch:ContactPhoneNumber>+919901233008</ch:ContactPhoneNumber>

 
   
 
    
   
 
    
<ch:StreetAddress>9th Main, HSR, Bangalore, 560034</ch:StreetAddress> </ch:SystemInfo> 
<ch:CCOID></ch:CCOID> </ch:CustomerData> <ch:Device> <rme:Chassis 
xmlns:rme="http://www.cisco.com/rme/4.0">

 
   
 
    
   
 
    
<rme:Model>WS-C4507R-E</rme:Model>

 
   
 
    
   
 
    
<rme:HardwareVersion>1.1</rme:HardwareVersion>

 
   
 
    
   
 
    
<rme:SerialNumber>FOX1310GHG7</rme:SerialNumber>

 
   
 
    
   
 
    
<rme:AdditionalInformation>

 
   
 
    
   
 
    
<rme:AD name="PartNumber" value="73-9975-04" /> <rme:AD name="SoftwareVersion" 
value="15.0(100)XO(1.42)" /> <rme:AD name="SystemObjectId" value="1.3.6.1.4.1.9.1.876" /> 
<rme:AD name="SystemDescription" value="Cisco IOS Software, Catalyst 4500 L3 Switch 
Software (cat4500e-UNIVERSALK9-M), Version 15.0(100)XO(1.42), INTERIM SOFTWARE Copyright 
(c) 1986-2010 by Cisco Systems, Inc.

 
   
 
    
   
 
    
Compiled Sun 01-Aug-10 02:58 by gsbuprod" /> </rme:AdditionalInformation> </rme:Chassis> 
</ch:Device> </ch:CallHome> </aml-block:Content> <aml-block:Attachments> 
<aml-block:Attachment type="inline"> <aml-block:Name>show logging</aml-block:Name> 
<aml-block:Data encoding="plain"> <![CDATA[ Syslog logging: enabled (9172 messages 
dropped, 1 messages rate-limited, 161 flushes, 0 overruns, xml disabled, filtering 
disabled)

 
   
 
    
   
 
    
 
   
 
    
   
 
    
No Active Message Discriminator.

 
   
 
    
   
 
    
 
   
 
    
   
 
    
 
   
 
    
   
 
    
 
   
 
    
   
 
    
No Inactive Message Discriminator.

 
   
 
    
   
 
    
 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Console logging: level debugging, 2082 messages logged, xml disabled,

 
   
 
    
   
 
    
                     filtering disabled

 
   
 
    
   
 
    
    Monitor logging: level debugging, 0 messages logged, xml disabled,

 
   
 
    
   
 
    
                     filtering disabled

 
   
 
    
   
 
    
    Buffer logging:  level debugging, 1905 messages logged, xml disabled,

 
   
 
    
   
 
    
                     filtering disabled

 
   
 
    
   
 
    
    Exception Logging: size (8192 bytes)

 
   
 
    
   
 
    
    Count and timestamp logging messages: disabled

 
   
 
    
   
 
    
    Persistent logging: disabled

 
   
 
    
   
 
    
 
   
 
    
   
 
    
No active filter modules.

 
   
 
    
   
 
    
 
   
 
    
   
 
    
    Trap logging: level informational, 111 message lines logged

 
   
 
    
   
 
    
 
   
 
    
   
 
    
Log Buffer (32768 bytes):

 
   
 
    
   
 
    
ableid:FFFFFFFF vrfid:FFFF tid:0 name:}

 
   
 
    
   
 
    
*Aug  4 22:38:57.564 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.564 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.564 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.564 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.564 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.564 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.564 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.564 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.564 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.564 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.564 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.564 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.564 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.564 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.564 PDT: EIGRP(parser): 
CGC__intf_summ_nvgens: CTX{vrid:0 afi:2 as:3 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.564 PDT: EIGRP(parser): FIND:(119) CTX{vrid:FFFF afi:2 as:0 tableid:0 vrfid:0 
tid:0 name:} *Aug  4 22:38:57.564 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.565 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.565 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.565 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.565 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.567 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.567 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.567 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.567 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.567 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.567 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.567 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.567 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.567 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.567 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.567 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.567 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.567 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.568 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.568 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.568 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.568 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.568 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:1 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:1 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.568 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.568 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:1 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): 
CGC__intf_summ_nvgens: CTX{vrid:0 afi:1 as:1 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.568 PDT: EIGRP(parser): FIND:(119) CTX{vrid:FFFF afi:1 as:0 tableid:2 vrfid:2 
tid:0 name:} *Aug  4 22:38:57.568 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.569 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.569 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.569 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  
4 22:38:57.570 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.570 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:3 
tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): 
CGC__intf_summ_nvgens: CTX{vrid:0 afi:2 as:3 tableid:1E000001 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.570 PDT: EIGRP(parser): FIND:(119) CTX{vrid:FFFF afi:2 as:0 tableid:1E000001 
vrfid:2 tid:0 name:} *Aug  4 22:38:57.570 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.571 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:3 
tableid:2 vrfid:2 tid:0 name:} *Aug  4 22:38:57.571 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:3 tableid:2 vrfid:2 tid:0 name:} *Aug  4 
22:38:57.571 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.571 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.575 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.575 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.575 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.575 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.579 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.579 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.579 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.579 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.585 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.585 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.585 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.585 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.589 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.589 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.589 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.589 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.593 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.593 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.593 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.593 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.593 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.593 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.593 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.593 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.593 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.593 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.593 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.593 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.593 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.593 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.593 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.593 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.593 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.594 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:1 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.594 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.594 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.594 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.594 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:1 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.594 PDT: EIGRP(parser): 
CGC__intf_summ_nvgens: CTX{vrid:0 afi:1 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.594 PDT: EIGRP(parser): FIND:(119) CTX{vrid:FFFF afi:1 as:0 tableid:0 vrfid:0 
tid:0 name:} *Aug  4 22:38:57.594 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.595 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.595 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.595 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.595 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.595 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.595 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.595 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.595 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.595 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.595 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.595 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.595 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 
afi:2 as:1 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.596 PDT: EIGRP(parser): 
FIND:(106) CTX{vrid:0 afi:2 as:0 tableid:FFFFFFFF vrfid:FFFF tid:0 name:} *Aug  4 
22:38:57.596 PDT: EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.596 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.597 PDT: EIGRP(parser): 
CGC__intf_summ_nvgens: CTX{vrid:0 afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.597 PDT: EIGRP(parser): FIND:(119) CTX{vrid:FFFF afi:2 as:0 tableid:0 vrfid:0 
tid:0 name:} *Aug  4 22:38:57.597 PDT: EIGRP(parser): FIND:(119) CTX{vrid:FFFF afi:2 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.597 PDT: EIGRP(parser): FIND:(119) 
CTX{vrid:FFFF afi:2 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.597 PDT: 
EIGRP(parser): rc/hotice_rc: PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.597 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.597 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.598 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.598 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.601 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.601 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.601 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.601 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.601 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.601 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.601 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.601 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.601 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.601 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.601 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.601 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): rc/hotice_rc: 
PASS_NOCHANGE/CONFIG_RC_OK_NO_CHANGE

 
   
 
    
   
 
    
*Aug  4 22:38:57.601 PDT: EIGRP(parser): CSC_classic_int_csb2ctx: CTX{vrid:0 afi:1 as:0 
tableid:0 vrfid:0 tid:0 name:} *Aug  4 22:38:57.601 PDT: EIGRP(parser): 
CGC_classic_intf_nvgen: CTX{vrid:0 afi:1 as:0 tableid:0 vrfid:0 tid:0 name:} *Aug  4 
22:38:57.601 PDT: EIGRP(parser): FIND:(106) CTX{vrid:0 afi:1 as:0 tableid:FFFFFFFF 
vrfid:FFFF tid:0 name:} *Aug  4 22:38:59.467 PDT: %SYS-3-LOGGER_DROPPED: System dropped 
9172 console debug messages.

 
   
 
    
   
 
    
 
   
 
    
   
 
    
*Aug  4 22:43:57.163 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  4 
23:26:05.141 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  4 23:28:15.251 
PDT: %IOSXE-5-PLATFORM: 4 %SYSTEM-3-SYSTEM_SHELL_LOG: Shell started: 

 
   
 
    
   
 
    
*Aug  4 23:29:16.074 PDT: %IOSXE-5-PLATFORM: 4 %SYSTEM-3-SYSTEM_SHELL_LOG: Shell ended: 

 
   
 
    
   
 
    
*Aug  4 23:29:16.078 PDT: %IOSXE-5-PLATFORM: 4 %SYSTEM-3-SYSTEM_SHELL_LOG: Log: 
bootflash:tracelogs/system_shell.log.20100804232815

 
   
 
    
   
 
    
*Aug  4 23:29:16.093 PDT: %IOSXE-5-PLATFORM: 4 %SYSTEM-3-SYSTEM_SHELL_LOG: (fingerprint: 
4d8f4f1753ac61d9ef63a264fe7b5e50) *Aug  4 23:29:33.122 PDT: %IOSXE-5-PLATFORM: STANDBY:3 
%SYSTEM-3-SYSTEM_SHELL_LOG: Shell started: 

 
   
 
    
   
 
    
*Aug  4 23:29:52.479 PDT: %IOSXE-6-PLATFORM: STANDBY:3 sshd[3866]: Did not receive 
identification string from 10.64.71.85 *Aug  4 23:29:52.616 PDT: %IOSXE-6-PLATFORM: 
STANDBY:3 sshd[3871]: Did not receive identification string from 10.64.71.49 *Aug  4 
23:29:52.775 PDT: %IOSXE-6-PLATFORM: STANDBY:3 sshd[3876]: Did not receive identification 
string from 10.64.71.80 *Aug  4 23:29:53.006 PDT: %IOSXE-6-PLATFORM: STANDBY:3 sshd[3881]: 
Did not receive identification string from 10.64.71.40 *Aug  4 23:29:53.290 PDT: 
%IOSXE-6-PLATFORM: STANDBY:3 sshd[3886]: Did not receive identification string from 
10.64.71.39 *Aug  4 23:32:18.027 PDT: %IOSXE-5-PLATFORM: STANDBY:3 
%SYSTEM-3-SYSTEM_SHELL_LOG: Shell ended: 

 
   
 
    
   
 
    
*Aug  4 23:32:18.029 PDT: %IOSXE-5-PLATFORM: STANDBY:3 %SYSTEM-3-SYSTEM_SHELL_LOG: Log: 
bootflash:tracelogs/system_shell.log.20100804232933

 
   
 
    
   
 
    
*Aug  4 23:32:18.036 PDT: %IOSXE-5-PLATFORM: STANDBY:3 %SYSTEM-3-SYSTEM_SHELL_LOG: 
(fingerprint: ad3f9da7b85e2de2c6d1b4375bc222ad) *Aug  4 23:38:24.689 PDT: %SYS-5-CONFIG_I: 
Configured from console by console *Aug  4 23:38:26.896 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: 
The private-config has been successfully synchronized to the standby supervisor *Aug  4 
23:38:27.348 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The startup-config has been successfully 
synchronized to the standby supervisor *Aug  4 23:42:26.473 PDT: %SYS-5-CONFIG_I: 
Configured from console by console *Aug  4 23:42:28.562 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: 
The private-config has been successfully synchronized to the standby supervisor *Aug  4 
23:42:28.995 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The startup-config has been successfully 
synchronized to the standby supervisor *Aug  4 23:44:25.813 PDT: %SYS-5-CONFIG_I: 
Configured from console by console *Aug  4 23:48:37.729 PDT: %SYS-5-CONFIG_I: Configured 
from console by console *Aug  4 23:49:05.825 PDT: %SYS-5-CONFIG_I: Configured from console 
by console *Aug  4 23:51:24.813 PDT: %SYS-5-CONFIG_I: Configured from console by console 
*Aug  4 23:51:47.705 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  4 
23:52:44.909 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  4 23:52:47.190 
PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized 
to the standby supervisor *Aug  4 23:52:47.655 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The 
startup-config has been successfully synchronized to the standby supervisor *Aug  4 
23:53:40.201 PDT: %SYS-5-CONFIG_I: Configured from console by console *Aug  4 23:53:42.482 
PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The private-config has been successfully synchronized 
to the standby supervisor *Aug  4 23:53:42.882 PDT: %C4K_REDUNDANCY-5-CONFIGSYNC: The 
startup-config has been successfully synchronized to the standby supervisor 
Callista-4507E#]]></aml-block:Data>

 
   
 
    
   
 
    
</aml-block:Attachment>

 
   
 
    
   
 
    
<aml-block:Attachment type="inline">

 
   
 
    
   
 
    
<aml-block:Name>show inventory</aml-block:Name> <aml-block:Data encoding="plain">

 
   
 
    
   
 
    
<![CDATA[NAME: "Switch System", DESCR: "Cisco Systems, Inc. WS-C4507R-E 7 slot switch "

 
   
 
    
   
 
    
PID: WS-C4507R-E       , VID: V01  , SN: FOX1310GHG7

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Clock Module", DESCR: "Clock Module"

 
   
 
    
   
 
    
PID: WS-X4K-CLOCK-E    , VID: V01  , SN: JAE130627GH

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 1 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YQZ

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 2 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YV4

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 5 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YSP

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 6 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YRI

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Mux Buffer 7 ", DESCR: "Mux Buffers for Redundancy Logic"

 
   
 
    
   
 
    
PID: WS-X4590-EX=      , VID:      , SN: JAE13093YSJ

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 1)", DESCR: "10/100/1000BaseT (RJ45)V with 48 10/100/1000 baseT voice 
power ports (Cisco/IEEE)"

 
   
 
    
   
 
    
PID: WS-X4548-GB-RJ45V , VID: V08  , SN: JAE1121HUQ8

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 2)", DESCR: "10/100/1000BaseT (RJ45)+V E Series with 48 10/100/1000 
baseT Premium PoE ports (Cisco/IEEE)"

 
   
 
    
   
 
    
PID: WS-X4748-RJ45V+E  , VID: V00  , SN: CAT1418L03K

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 3)", DESCR: "Sup 7-E 10GE (SFP+), 1000BaseX (SFP) with 4 SFP+ Ports"

 
   
 
    
   
 
    
PID: WS-X45-SUP7-E     , VID: V00  , SN: CAT1351L02Q

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "TenGigabitEthernet3/1", DESCR: "SFP-10Gbase-SR"

 
   
 
    
   
 
    
PID: SFP-10G-SR        , VID: V02  , SN: ECL132001XE

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 4)", DESCR: "Sup 7-E 10GE (SFP+), 1000BaseX (SFP) with 4 SFP+ Ports"

 
   
 
    
   
 
    
PID: WS-X45-SUP7-E     , VID: V00  , SN: CAT1351L02E

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "TenGigabitEthernet4/1", DESCR: "1000BaseSX"

 
   
 
    
   
 
    
PID: Unspecified       , VID:      , SN: OPA10365002

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 5)", DESCR: "10/100/1000BaseT (RJ45)+V E Series with 48 10/100/1000 
baseT Premium PoE ports (Cisco/IEEE)"

 
   
 
    
   
 
    
PID: WS-X4748-RJ45V+E  , VID: V00  , SN: CAT1340L01T

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 6)", DESCR: "10/100/1000BaseT (RJ45)V with 48 10/100/1000 baseT voice 
power ports (Cisco/IEEE)"

 
   
 
    
   
 
    
PID: WS-X4548-GB-RJ45V , VID: V08  , SN: JAE1120HNVZ

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Linecard(slot 7)", DESCR: "10GE SFP+ with 12 SFP+ ports"

 
   
 
    
   
 
    
PID: WS-X4712-SFP+E    , VID: V00  , SN: CAT1348L00J

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "TenGigabitEthernet7/2", DESCR: "SFP-10Gbase-SR"

 
   
 
    
   
 
    
PID: SFP-10G-SR        , VID: V02  , SN: ECL1321003H

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "TenGigabitEthernet7/3", DESCR: "SFP-10Gbase-SR"

 
   
 
    
   
 
    
PID: SFP-10G-SR        , VID: V02  , SN: AGD12344196

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Fan", DESCR: "FanTray"

 
   
 
    
   
 
    
PID: WS-X4597-E        , VID: V01  , SN: FOX1309HCYF

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Power Supply 1", DESCR: "Power Supply ( AC 1400W )"

 
   
 
    
   
 
    
PID: PWR-C45-1400AC    , VID: V04  , SN: DTH11177255

 
   
 
    
   
 
    
 
   
 
    
   
 
    
NAME: "Power Supply 2", DESCR: "Power Supply ( AC 1300W )"

 
   
 
    
   
 
    
PID: PWR-C45-1300ACV   , VID: V05  , SN: DTM123900VH

 
   
 
    
   
 
    
 
   
 
    
   
 
    
 
   
 
    
   
 
    
Callista-4507E#]]></aml-block:Data>

 
   
 
    
   
 
    
</aml-block:Attachment>

 
   
 
    
   
 
    
</aml-block:Attachments>

 
   
 
    
   
 
    
</aml-block:Block>

 
   
 
    
   
 
    
</soap-env:Body>

 
   
 
    
   
 
    
</soap-env:Envelope>