Table Of Contents

Changing Personal Settings

Changing Your Recorded Name

Adding Alternate Spellings of Your Name

Adding Alternate Names for Yourself

Adding Alternate Devices

Changing Your Directory Listing Status

Changing Personal Settings

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Personal settings control the information about you as a user on Cisco Unity Connection and some of the choices you make for interacting with the system.

This chapter contains the following sections:

•Changing Your Recorded Name

•Adding Alternate Spellings of Your Name

•Adding Alternate Names for Yourself

•Adding Alternate Devices

•Changing Your Directory Listing Status

Changing Your Recorded Name

Your recorded name plays with messages that you leave for other users and identifies you in directory assistance. It also plays with any of your greetings that use system default recordings instead of your own recordings.

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Tip Other Cisco Unity Connection users do not hear your alternate greeting when they send messages to you by phone. Whenever you enable your alternate greeting, consider changing your recorded name to include information that you are out of the office.

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This section contains two procedures. Do the applicable procedure to change your recorded name by phone or in the Cisco Unity Assistant web tool.

The phone procedure uses keypad mappings for the standard conversation. Keypad mappings for other conversations are provided in the "Cisco Unity Connection Voice Commands and Phone Menus" chapter. Ask your Connection administrator which conversation you are set up to use.

To Change Your Recorded Name by Phone

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Step 1 Log on to Cisco Unity Connection.

Step 2 If you are not using voice commands, skip to Step 3.

If you are using voice commands, say "Touchtone conversation" or press 9 to temporarily change to using touchtone keys.

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Tip To switch back to using voice commands after you have finished changing your recorded name, hang up and log on to Connection again.

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Step 3 Press 4 3 2.

Step 4 At the tone, record your name or press * to keep the current recording. Use the following keys as you record:

Key	Action
8	Pause or resume
#	End recording

Table 14-1 Use These Keys Anytime 

Key	Action
*	Cancel or back up
0	Help

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To Change Your Recorded Name in the Cisco Unity Assistant Web Tool

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Step 1 On the Cisco PCA Home page, click the Cisco Unity Assistant link.

Step 2 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 3 On the Personal page, on the Media Master, click Record and record your name.

Step 4 When you finish recording, click Stop.

Step 5 Click Save.

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Adding Alternate Spellings of Your Name

If your name is entered using non-Roman alphabet characters (for example, Kanji characters), you can enter an alternate spelling of your name using the Roman alphabet. Entering an alternate spelling enables Cisco Unity Connection to identify you if another Connection user or an outside caller tries to call you using voice recognition.

To Add An Alternate Spelling of Your Name in the Cisco Unity Assistant Web Tool

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Step 1 On the Cisco PCA Home page, click the Cisco Unity Assistant link.

Step 2 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 3 On the Personal page, under Name, enter an alternate spelling of your name in the Alternate Spelling of First Name and Alternate Spelling of Last Name fields.

You can use the characters A-Z, a-z, and 0-9.

Step 4 Click Save.

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Adding Alternate Names for Yourself

You can set Cisco Unity Connection to recognize you by one or more alternate names that you specify. Alternate names are different from the version of your name listed in the corporate directory.

Connection recognizes common nicknames, such as Bill for William and Cathy for Catherine. However, consider adding alternate names for yourself in the following situations, to help callers reach you successfully when they ask for you by name:

•You are known by an uncommon nickname. (For example, your name is William but you use the nickname Buddy.)

•You are known by additional names. (For example, a middle name or a maiden name.)

•Your name is not pronounced the way it would be read. (For example, your name is Janet and is pronounced Jah-nay. You would add the pronunciation spelling "Jahnay" as an alternate name.)

To Add An Alternate Name for Yourself in the Cisco Unity Assistant Web Tool

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Step 1 On the Cisco PCA Home page, click the Cisco Unity Assistant link.

Step 2 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 3 On the Personal page, under Alternate Names, enter your alternate names.

Step 4 To add more alternate names, click Add Row and repeat Step 3.

Step 5 Click Save.

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Adding Alternate Devices

You can add information about other devices that you use—such as a pager, a mobile phone, a home phone, or a phone at another work site—to your Cisco Unity Connection personal preferences. This makes calling Connection from an alternate device more convenient because the system behaves the same way as when you call from your primary extension.

Your Connection administrator may also add alternate devices for you, in addition to your primary extension, and may allow you to do so as well in the Cisco Unity Assistant web tool.

If you set an alternate device to forward to Connection, callers can hear your greeting and leave messages for you in your Connection mailbox, just as they would when dialing your primary extension. (You set forwarding from the device itself, not in Connection.) Note that the phone number must be able to be passed to Connection for the system to recognize the device. Talk to your Connection administrator to learn more.

You can add five alternate devices and view any administrator-defined alternate devices in the Cisco Unity Assistant.

To Add an Alternate Device in the Cisco Unity Assistant Web Tool

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Step 1 On the Cisco PCA Home page, click the Cisco Unity Assistant link.

Step 2 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 3 In the Alternate Extension section, in the User Defined Extensions table, enter an extension or phone number up to 30 characters in length in the Number field for the device.

When entering numbers in the User Defined Extensions table, note the following considerations:

•Each alternate device that you add must be unique; Connection will not accept a number that is already assigned to another user (either as a primary extension or alternate device) or to another Connection entity (such as a public distribution list).

•Use digits 0 through 9. Do not use spaces, dashes, or parentheses.

•You may also be able to enter a valid alias for a SIP URL. For example, if the URL is SIP:aabade@cisco.com, enter aabade. Talk to your Connection administrator to learn more.

Step 4 Optionally, enter a description for the device in the Name field. For example, you might enter "Mobile work phone" or "My personal mobile phone."

Step 5 To add another device, click Add Row, and repeat Step 3 and Step 4.

Step 6 Click Save. All alternate devices that you entered are enabled.

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Changing Your Directory Listing Status

You can choose whether to be listed in the corporate phone directory. When you are listed in the directory, callers who do not know your extension can reach you by finding your name in directory assistance.

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Note You may need to have a recorded name to be listed in the directory. Ask your Connection administrator.

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This section contains two procedures. Do the applicable procedure to change your directory listing status by phone or in the Cisco Unity Assistant web tool.

The phone procedure uses keypad mappings for the standard conversation. Keypad mappings for other conversations are provided in the "Cisco Unity Connection Voice Commands and Phone Menus" chapter. Ask your Connection administrator which conversation you are set up to use.

To Change Your Directory Listing Status by Phone

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Step 1 Log on to Cisco Unity Connection.

Step 2 If you are not using voice commands, skip to Step 3.

If you are using voice commands, say "Touchtone conversation" or press 9 to temporarily change to using touchtone keys.

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Tip To switch back to using voice commands after you have finished changing your directory listing status, hang up and log on to Connection again.

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Step 3 Press 4 3 3. Connection tells you whether or not you are listed in the directory.

Step 4 Press 1 to change your directory listing status.

Table 14-2 Use These Keys Anytime 

Key	Task
*	Cancel or back up
0	Help

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To Change Your Directory Listing Status in the Cisco Unity Assistant Web Tool

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Step 1 On the Cisco PCA Home page, click the Cisco Unity Assistant link.

Step 2 In the Cisco Unity Assistant, on the Preferences menu, click Personal.

Step 3 In the Directory Listing section, check the List in Phone Directory check box to be listed.

Or

Uncheck the List in Phone Directory check box to not be listed.

Step 4 Click Save.

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