Cisco Unified Wireless IP Phone Guide 7920 for Cisco Unified CallManager 5.0 (SCCP)
Accessing Voice Messages

Table Of Contents

Accessing Voice Messages


Accessing Voice Messages


When the phone displays, "You have voice mail," you can access your messages by using the Messages menu or the shortcut key.


Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice messaging service.

If you want to...
Then...

Set up and personalize your voice message service

1. Press Menu > Messages.

2. Select Voice Mail Box and follow the voice instructions.

Your system administrator will provide a default password for your voice messaging service.

See if you have a new voice message

Look at your phone for this indicator: A message waiting icon and text message on your phone screen.

Listen to your voice messages or access the voice messages menu

1. Press Menu > Messages.

2. Select Voice Mail Box and follow the voice instructions.

3. Enter your password and follow the voice instructions to listen to your messages.

Access your voice messages using the shortcut key

1. While in standby mode, press and release , for immediate access.

2. Enter your voice messaging password.

3. Follow the voice instructions to listen to your messages.

Send a call to your voice message system

Press iDivert.

The iDivert feature automatically transfers a call (including a ringing or held call) to your voice message system. Callers will hear your voice message greeting and can leave you a message.