Cisco Unified Wireless IP Phone Guide 7920 for Cisco Unified CallManager 5.0 (SCCP) - Customizing Your Phone on the Web [Cisco Unified IP Phone 7900 Series]

Table Of Contents

Customizing Your Phone on the Web

Accessing Your User Options Web Pages

Configuring Features and Services on the Web

Using Personal Directory on the Web

Using Your Personal Address Book on the Web

Configuring Fast Dials on the Web

Using the Address Book Synchronization Tool

Setting Up Speed Dials on the Web

Setting Up Phone Services on the Web

Controlling User Settings on the Web

Controlling Line Settings on the Web

Using Cisco WebDialer

Customizing Your Phone on the Web

Your Cisco Unified Wireless IP Phone 7920 is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified CallManager User Options web pages, where you can control features, settings, and services for your Cisco Unified Wireless IP Phone. For example, you can set up speed-dial buttons from your User Options web pages.

Accessing Your User Options Web Pages

This section describes how to log in and select a phone device.

If you want to...

Then do this...

Log in to your User Options web pages

1. Obtain a User Options URL, user ID, and default password from your system administrator.

2. Open a web browser on your computer, enter the URL, and log on.

3. If prompted to accept security settings, click Yes or Install Certificate.

The Cisco Unified CallManager User Options main web page displays. From this page you can choose User Options to access User Settings, Directory features, a Personal Address Book, and Fast Dials.

Or, to access phone-specific options, select a device (see below).

Select a device after logging in

1. After you have logged in to your User Options web pages, choose User Options > Device.

The Device Configuration page displays.

2. If you have multiple devices assigned to you, verify that the appropriate device (phone model or Extension Mobility profile) is selected. If necessary, choose another device from the Name drop-down menu.

From the Device Configuration page, you can access all of the various configuration options available for your phone (other pages might not provide access to all options).

–Choose User Options to access User Settings, Directory, Personal Address Book, and Fast Dials.

–Choose toolbar buttons to access phone-specific options, such as line settings, phone service settings, and speed dials.

To return to the Device Configuration page from another page, choose User Options > Device.

Configuring Features and Services on the Web

The topics in this section describe how to configure features and services from your User Options web pages after logging in. See the "Accessing Your User Options Web Pages" section.

Using Personal Directory on the Web

The Personal Directory feature set that you can access on your computer consists of:

•A Personal Address Book (PAB)

•Fast Dials

•The Address Book Synchronization Tool (TABSynch)

Note You can also access PAB and Fast Dials from your phone. See the "Using Personal Directory on Your Phone" section.

Using Your Personal Address Book on the Web

This section describes how to use your PAB from your User Options web pages.

If you want to...

Then do this after you log in...

Add a new PAB entry

1. Choose User Options > Personal Address Book.

2. Click New.

3. Enter information for the entry.

4. Click Save.

Search for a PAB entry

1. Choose User Options > Personal Address Book.

2. Specify search information and click Find.

Edit a PAB entry

1. Search for a PAB entry.

2. Click a name or nickname.

3. Edit the entry as needed and click Save.

Delete a PAB entry

1. Search for a PAB entry.

2. Select one or more entries.

3. Click Delete Selected.

Configuring Fast Dials on the Web

This section describes how to assign Fast Dials from your User Options web pages.

If you want to...

Then do this after you log in...

Assign a Fast Dial code to a PAB entry

1. Create a PAB entry. See the "Using Your Personal Address Book on the Web" section.

2. Choose User Options > Fast Dials.

3. Click Add New.

4. Change the Fast Dial code, if desired.

5. Use the Search Options area to find the appropriate PAB entry.

6. Click a phone number in the Search Results area.

7. Click Save.

Assign a Fast Dial code to a phone number (without using a PAB entry)

1. Choose User Options > Fast Dials.

2. Click Add New.

3. Change the Fast Dial code, if desired.

4. Enter a phone number.

5. Click Save.

Search for a Fast Dial entry

1. Choose User Options > Fast Dials.

2. Specify search information and click Find.

Edit a Fast Dial phone number

1. Choose User Options > Fast Dials.

2. Search for the Fast Dial entry that you want to edit.

3. Click on a component of the entry.

4. Change the phone number.

5. Click Save.

Delete a Fast Dial entry

1. Search for a Fast Dial.

2. Select one or more entries.

3. Click Delete Selected.

Tips

•You can create up to 500 Fast Dial and PAB entries.

•You can create a new Fast Dial entry without using a PAB entry. Such Fast Dial entries are labeled "raw" in the User Options web pages and do not display a configurable text label.

Using the Address Book Synchronization Tool

You can use The Address Book Synchronization tool (TABSynch) to synchronize your existing Microsoft Windows Address Book (if applicable) with your PAB. Entries from your Microsoft Windows Address Book will then be accessible on your Cisco Unified Wireless IP Phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions.

Setting Up Speed Dials on the Web

Depending on configuration, your phone can support several speed-dial features:

•Speed-dial Numbers

•Abbreviated Dialing

•Fast Dials

Note For help using speed-dial features, see the "Speed Dialing" section.

If you want to...

Then do this after you log in...

Set up speed-dial numbers

1. Select a device.

2. Click Speed Dials.

3. Enter a number and label for a speed-dial number that displays on your phone screen.

4. Click Save.

Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets.

Set up Abbreviated Dialing

1. Select a device.

2. Click Speed Dials.

3. Enter a number and label for an Abbreviated Dialing code.

4. Click Save.

Set up Fast Dials

See the "Configuring Fast Dials on the Web" section.

You can also set up Fast Dials on your phone. See the "Using Personal Directory on Your Phone" section.

Tip

You can have up to six numbers appear on your phone screen (a combination of line and speed dial numbers). Alternately, use Abbreviated Dial or Fast Dial.

Setting Up Phone Services on the Web

Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone.

If you want to...

Then do this after you log in...

Subscribe to a service

1. Select a device.

2. Click Phone Services.

3. Click Add New.

4. Choose a service from the drop-down list and click Next.

5. Change the service label and/or enter additional service information, if available (optional).

6. Click Save.

Search for services

1. Select a device.

2. Click Phone Services.

3. Click Find.

Change or end services

1. Search for services.

2. Select one or more entries.

3. Click Delete Selected.

Change a service name

1. Search for services.

2. Click on the service name.

3. Change the information and click Save.

Add a service to an available screen slot

1. Select a device.

2. Click Service URL.

Note If you do not see this option, ask your system administrator to configure a service URL button for your phone.

3. Choose a service from the Button Service drop-down list.

4. If you want to rename the service, edit the label fields.

Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets.

5. Click Save.

6. Click Reset to reset your phone (necessary to see the new label on your phone).

Access a service on your phone

Choose Menu > Services > (Service Name).

Controlling User Settings on the Web

User settings include your password, PIN, and language (locale) settings.

If you want to...

Then do this after you log in...

Change your password

1. Choose User Options > User Settings.

2. In the Browser Password area, enter information.

3. Click Save.

Change your PIN

1. Choose User Options > User Settings.

2. In the Phone PIN area, enter information.

3. Click Save.

Change the language (locale) for your User Options web pages

1. Choose User Options > User Settings.

2. In the User Locale area, choose an item from the Locale drop-down list.

3. Click Save.

Change the language (locale) for your phone screen

1. Go to the Device Configuration page by choosing User Options > Device.

2. Choose an item from the User Locale drop-down list.

3. Click Save.

Tip

Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator.

Controlling Line Settings on the Web

Line settings affect a specific phone line (directory number) on your phone. Line settings can include call-forwarding and line labels.

Note•You can set up call forwarding (for your primary phone line) directly on your phone. See the "Forwarding All Calls to Another Number" section.

•To learn about phone settings that you can access directly on your phone, see the "Using Phone Settings" section on page 53.

If you want to...

Then do this after you log in...

Set up call forwarding per line

1. Select a device.

2. Click Line Settings.

3. If you have more than one directory number (line) assigned to your phone, verify that the appropriate line is selected or choose a new one.

4. In the Incoming Call Forwarding area, choose call forwarding settings for various conditions.

5. Click Save.

Change or create a line text label that appears on your phone screen

1. Select a device.

2. Click Line Settings.

3. If you have more than one directory number (line) assigned to your phone, verify that the appropriate line is selected or choose a new one.

4. In the Line Text Label area, enter a text label.

5. Click Save.

Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets.

Using Cisco WebDialer

Cisco WebDialer allows you to make calls on your Cisco Unified Wireless IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you.

If you want to...

Then...

Use WebDialer with your User Options directory

1. Log into your User Options web pages. See the "Accessing Your User Options Web Pages" section.

2. Choose User Options > Directory and search for a coworker.

3. Click the number that you want to dial.

4. If this is your first time using WebDialer, set up preferences and click Submit. (See the last row in this table for details.)

5. If the Make Call page appears, click Dial. (See the last row in this table to learn how to suppress this page in the future, if desired.)

The call is now placed on your phone.

6. To end a call, click Hangup or hang up from your phone.

Use WebDialer with another online corporate directory (not your User Options directory)

1. Log into a WebDialer-enabled corporate directory and search for coworkers.

2. Click the number that you want to dial.

3. When prompted, enter your user ID and password.

4. If this is your first time using WebDialer, set up preferences and click Submit. (See the last row in this table for details.)

5. If the Make Call page appears, click Dial. (See the last row in this table to learn how to suppress this page in the future, if desired.)

The call is now placed on your phone.

6. To end a call, click Hangup or hang up from your phone.

Log out of WebDialer

Click the logout icon in the Make Call or Hang Up page.

Set up, view, or change WebDialer preferences

Access the Preferences page.

The Preferences page appears the first time that you use WebDialer (after you click the number that you want to dial).

To return to Preferences in the future, click the preferences icon from the Make Call or Hang Up page.

The Preferences page contains the following options:

•Preferred language—Determines the language used for WebDialer settings and prompts.

•Use permanent device—Identifies the Cisco Unified Wireless IP Phone and directory number (line) that you will use to place WebDialer calls. If you have one phone with a single line, the appropriate phone and line are automatically selected. Otherwise, choose a phone and/or line. Phones are specified by host name. (To display the host name on your phone, choose Menu > Network Configuration > Host Name.)

•Use Extension Mobility—If selected, prompts WebDialer to use the Cisco Unified Wireless IP Phone that is associated with your Extension Mobility profile (if available).

•Do not display call confirmation—If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a WebDialer-enabled online directory.