Cisco Unity 3.1 Services When the Partner Exchange Server Is Running Exchange 2000
Note The Log On As column lists the accounts that Cisco Unity services log on as prior to Cisco Unity 3.1(6) and for Cisco Unity 3.1(6) systems. These accounts apply only to newly installed systems. Upgrading to Cisco Unity 3.1(6) does not automatically change the accounts that services log on as.
For newly installed Cisco Unity 3.1(6) systems, services that log on as the account for Cisco Unity directory services are listed as logging on as UnityDirSvc. Services that log on as the account for Cisco Unity message store services are listed as logging on as UnityMsgStoreSvc. The actual account names may be different.
Table C-1 Cisco Unity 3.1 Services When the Partner Server Is Running Exchange 2000
Service
Logs On As
Startup Mode
Comments
Dependencies
AvCsGateway
Local System
(For Cisco Unity 3.1(6), this service logs on as UnityMsgStoreSvc.)
Automatic
Critical; must be restarted if stopped.
Starts and stops AvCsMgr.
None
AvCsMgr
(usually) Local System
(occasionally) Unity_<server name> (Cisco Unity system mailbox)
(For Cisco Unity 3.1(6), this service logs on as UnityMsgStoreSvc.)
Manual
Critical; must be stopped if AvCsGateway stops; must use AvCsGateway to start AvCsMgr.
Can be started only by AvCsGateway; should be stopped by AvCsGateway.
MSSQLSERVER, telephony
AvCsNodeMgr
(Installed only when failover is installed.)
Failover service account; account must be the same on both servers
Automatic
Critical; must be restarted if stopped or failover does not work.
If stopped, there is no impact on AvCsMgr of primary server, but AvCsMgr of secondary server does not run.
None
AvDirChangeWriter
Local System (needs access to SQL Server)
Automatic
Critical, must be restarted if stopped.
If stopped, there is no impact on AvCsMgr, but it cannot take changes from AD and place them into SQL.
MSSQLSERVER, message queuing
AvDsAD
Installation account or service account; determined during installation
(For Cisco Unity 3.1(6), this service logs on as UnityDirSvc.)
Automatic
Critical; must be restarted if stopped.
If stopped, there is no impact on AvCsMgr, but cannot write to or read from AD.
MSSQLSERVER, message queuing
AvDsGlobalCatalog
Installation account or service account; determined during installation
(For Cisco Unity 3.1(6), this service logs on as UnityDirSvc.)
Automatic
Critical; must be restarted if stopped.
If stopped, there is no impact on AvCsMgr, but cannot read from global catalog.
MSSQLSERVER, message queuing
AvGaenSvr
Local System
(For Cisco Unity 3.1(6), this service logs on as UnityMsgStoreSvc.)
Automatic
Not critical; can be disabled if ENU is not used.
If stopped, there is no impact on AvCsMgr, but it can be disabled if the ENU is not used.
None
AvMsgStoreMonitorSvr
Local System
(For Cisco Unity 3.1(6), this service logs on as UnityMsgStoreSvc.)
Manual
Critical; used for message notification and MWIs.
None
AvRepDirSvrSvc
Local System
(For Cisco Unity 3.1(6), this service logs on as UnityMsgStoreSvc.)
Manual
Not critical; can be disabled if reports are not used; AvCsMgr starts Reports during startup if Reports is not already running.
If stopped, there is no impact on AvCsMgr, but it can be disabled if reports are not used.
MSSQLSERVER
AvTtsSvr
Local System
(For Cisco Unity 3.1(6), this service logs on as UnityMsgStoreSvc.)
Manual
Not critical; can be disabled if TTS is not used.
If stopped, there is no impact on AvCsMgr, but TTS does not function.
None
AvUMRSyncSvr
(usually) Local System
(occasionally) Unity_<server name> account (Cisco Unity system mailbox)
Manual
Critical; must be restarted if stopped; AvCsMgr starts UMR during startup if UMR is not already running.
If stopped, there is no impact on AvCsMgr, but cannot store messages if the Exchange server is down; must be restarted if stopped.
MSSQLSERVER, telephony
CsBridgeConnector
(Always installed, but started only if the Bridge is enabled on the system key.)
Local System
(For Cisco Unity 3.1(6), this service logs on as UnityMsgStoreSvc.)
Manual
Not critical; can be disabled if the Bridge is not used; does not start if no Bridge ports are licensed.
If stopped, there is no impact on AvCsMgr, but the Bridge does not function.
MSSQLSERVER, RPC
Cisco Unity 3.1 Services When the Partner Exchange Server Is Running Exchange 5.5
Note The Log On As column lists the accounts that Cisco Unity services log on as prior to Cisco Unity 3.1(6) and for Cisco Unity 3.1(6) systems. These accounts apply only to newly installed systems. Upgrading to Cisco Unity 3.1(6) does not automatically change the accounts that services log on as.
For newly installed Cisco Unity 3.1(6) systems, services that log on as the account for Cisco Unity directory and message store services are listed as logging on as UnitySvc. The actual name of the account may be different.
Table C-2 Cisco Unity 3.1 Services When the Partner Server Is Running Exchange 5.5
Service
Logs On As
Startup Mode
Comments
Dependencies
AvCsGateway
Installation account
(For Cisco Unity 3.1(6) this service logs on as UnitySvc.)
Automatic
Critical; must be restarted if stopped.
Starts and stops AvCsMgr.
None
AvCsMgr
Installation account
(For Cisco Unity 3.1(6), this service logs on as UnitySvc.)
Manual
Critical; must be stopped if AvCsGateway stops; must use AvCsGateway to start AvCsMgr.
Can be started only by AvCsGateway; should be stopped by AvCsGateway
MSSQLSERVER, telephony, Dialogic services
AvCsNodeMgr
(Installed only when failover is installed.)
Failover service account
Automatic
Critical; must be restarted if stopped or failover does not work.
If stopped, there is no impact on AvCsMgr of primary server, but AvCsMgr of secondary server does not run.
None
AvDirChangeWriter
Local System (failover service account; needs access to SQL Server)
Automatic
Critical, must be restarted if stopped.
If stopped, there is no impact on AvCsMgr, but it cannot take changes from AD and place them into SQL.
MSSQLSERVER, message queuing
AvDsEx55
Installation account
(For Cisco Unity 3.1(6), this service logs on as UnitySvc.)
Automatic
MSSQLSERVER, message queuing, Microsoft Exchange Directory
AvGaenSvr
Installation account
(For Cisco Unity 3.1(6), this service logs on as UnitySvc.)
Automatic
Not critical; can be disabled if ENU is not used.
If stopped, there is no impact on AvCsMgr, but it can be disabled if the ENU is not used.
None
AvMsgStoreMonitorSvr
Local System
(For Cisco Unity 3.1(6), this service logs on as UnitySvc.)
Manual
Critical; used for message notification and MWIs.
None
AvRepDirSvrSvc
Installation account
(For Cisco Unity 3.1(6), this service logs on as Local System.)
Manual
Not critical; can be disabled if reports are not used; AvCsMgr starts Reports during startup if Reports is not already running.
If stopped, there is no impact on AvCsMgr, but it can be disabled if reports are not used.
MSSQLSERVER
AvTtsSvr
Installation account
(For Cisco Unity 3.1(6), this service logs on as Local System.)
Manual
Not critical; can be disabled if TTS is not used.
If stopped, there is no impact on AvCsMgr, but TTS does not function.
None
AvUMRSyncSvr
Installation account
(For Cisco Unity 3.1(6), this service logs on as UnitySvc.)
Manual
Critical; must be restarted if stopped; AvCsMgr starts UMR during startup if UMR is not already running.
If stopped, there is no impact on AvCsMgr, but cannot store messages if the Exchange server is down; must be restarted if stopped.
MSSQLSERVER
CsBridgeConnector
(Always installed, but started only if the Bridge is enabled on the system key.)
Installation account
(For Cisco Unity 3.1(6), this service logs on as UnitySvc.)
Manual
Not critical; can be disabled if the Bridge is not used; does not start if no Bridge ports are licensed.
If stopped, there is no impact on AvCsMgr, but the Bridge does not function.
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Cisco Unity 3.1 Services When the Partner Exchange Server Is Running Exchange 2000
