Table Of Contents

A - B - C - D - E - F - G - I - L - M - O - P - R - S - T - U - V -

Index

A

Active Directory, moving Cisco Unity server to another domain (without failover) 9-1

Active Directory, moving primary and secondary failover servers to another domain at same time 9-3

adding

AMIS Networking 4-37

Bridge Networking 4-39

Cisco CallManager integration 4-42

Cisco Unity user licenses 4-22

Digital Networking 4-42

failover when Exchange is already on separate server 4-48

features to Cisco Unity 4.x system (task list) 4-1

Internet Subscribers 4-42

IP integration 4-42

languages 4-25

SIP integration 4-42

SMTP Networking 4-42

text to speech 4-31

voice cards 4-2

voice messaging ports 4-10

VPIM Networking 4-40

AMIS Networking, adding 4-37

audience and use, description xiii

B

backing up

Cisco Unity data for 4.x upgrade to shipping version 1-12

messages with Cisco Unity data for 4.x upgrade to shipping version 1-13

Bridge Networking, adding 4-39

C

certificate services component, installing for 4.x upgrade to shipping version 1-14

changing

Active Directory password for Unity_ and EAdmin accounts 11-6

codec format of existing greetings and recorded names 8-6

codec format of system prompts 8-7

domain controller that Cisco Unity monitors (3.x through 4.0(3)) 7-2

domain controller that Cisco Unity monitors (4.04 and later) 7-1

global catalog server that Cisco Unity monitors for directory updates (3.x through 4.0(3)) 7-6

global catalog server that Cisco Unity monitors for directory updates (4.0(4) and later) 7-5

global catalog server with which Cisco Unity MAPI client communicates 7-8

IP address of Cisco Unity server without failover 10-1

IP address of primary Cisco Unity 3.1 server 10-12

IP address of primary Cisco Unity 4.x server 10-3

IP address of secondary Cisco Unity 3.1 server 10-18

IP address of secondary Cisco Unity 4.x server 10-8

message recording and storage codec 8-2

message retrieval codec 8-4

partner Exchange server 6-1

passwords on Cisco Unity service accounts (with failover configured) 11-3

passwords on Cisco Unity service accounts (without failover) 11-1

phone system codec 8-2

checking consistency of Cisco Unity database for 4.x upgrade to shipping version 1-12

Cisco CallManager Express, enabling integration features 1-30

Cisco CallManager integration, adding 4-42

Cisco PCA, setting up to use SSL for 4.x upgrade to shipping version 1-24

Cisco Security Agent for Cisco Unity

disabling service 1-18

downloading for 4.x upgrade to shipping version 1-10

re-enabling service 1-31

Cisco Unity

data, backing up for 4.x upgrade to shipping version 1-12

downloading CDs for 4.x upgrade to shipping version 1-12

renaming primary and secondary servers at same time 9-3

separating 3.1(5) or 3.1(6) from Exchange 14-2

separating 4.x from Exchange 14-1

uninstalling 18-1

Cisco Unity Administrator, setting up to use SSL for 4.x upgrade to shipping version 1-32

Cisco Unity Directory Walker utility

checking the consistency of Cisco Unity database for 4.x upgrade to shipping version 1-12

downloading latest version for 4.x upgrade to shipping version 1-11

Cisco Unity Disaster Recovery Backup tool, backing up Cisco Unity data for 4.x upgrade to shipping version 1-12

Cisco Unity Disaster Recovery tools

backing up Cisco Unity data for 4.x upgrade to shipping version 1-12

downloading latest version for 4.x upgrade to shipping version 1-11

Cisco Unity server

moving primary and secondary to another domain at same time 9-3

moving to another domain (without failover) 9-1

renaming (without failover) 9-1

replacing (without failover) 15-1

restarting A-2

shutting down A-2

uninstalling Cisco Unity 18-1

Cisco Unity software

downloading for 4.x upgrade to shipping version 1-10

exiting A-1

starting A-3

upgrading 3.x to shipping version 2-1

upgrading 4.x to shipping version with failover configured, task list 1-6

upgrading 4.x upgrade to shipping version without failover, task list 1-2

upgrading and configuring for 4.x upgrade to shipping version 1-22

Cisco Unity System Preparation Assistant, running for 4.x upgrade to shipping version 1-18

Cisco Unity user licenses, adding 4-22

codecs

changing format of existing greetings and recorded names 8-6

changing format of system prompts 8-7

changing message recording and storage 8-2

changing message retrieval 8-4

confirming or changing phone system 8-2

list of supported 8-3

task list for changing 8-2

testing configuration changes 8-9

configuration, changing Voice Messaging to Unified Messaging 16-1

configuring

Cisco Unity message store for 4.x upgrade to shipping version 1-22

pcAnywhere 5-2

services for 4.x upgrade to shipping version 1-22

conventions, documentation xiv

converting

primary server to permanent regular Cisco Unity server without failover 15-29

secondary server to 60-day Cisco Unity server without primary server 15-23

secondary server to permanent regular Cisco Unity server without failover 15-24

D

data, backing up Cisco Unity for 4.x upgrade to shipping version 1-12

database, checking consistency of Cisco Unity for 4.x upgrade to shipping version 1-12

DbWalker. See Cisco Unity Directory Walker utility

DC/GC Reconnect Settings tool

using to change DC that Cisco Unity monitors (4.0(4) and later) 7-1

using to change GC that Cisco Unity monitors for directory updates (4.0(4) and later) 7-5

Digital Networking, adding 4-42

DiRT. See Cisco Unity Disaster Recovery tools

disabling

Cisco Security Agent service 1-18

virus-scanning services 1-18

documentation

audience and use xiii

conventions xiv

domain

moving Cisco Unity server to another (without failover) 9-1

moving primary and secondary failover servers to another at same time 9-3

domain controller

changing DC that Cisco Unity monitors (3.x through 4.0(3)) 7-2

changing DC that Cisco Unity monitors (4.04 and later) 7-1

determining DC that Cisco Unity monitors (3.x through 4.0(4)) 7-2

downgrading from SQL Server 2000 to MSDE 2000 (Cisco Unity 3.0 and later only) 17-3

downloading software for 4.x upgrade to shipping version 1-10

E

EAdmin account, changing Active Directory password for 11-6

Example Administrator, securing against toll fraud for 4.x upgrade to shipping version 1-34

Example Subscriber, securing against toll fraud for 4.x upgrade to shipping version 1-34

Exchange

choosing different server to use as partner server 6-1

service packs. See service packs 1-20

Exchange 2000

changing partner server for Cisco Unity 3.1(6) 6-7

changing partner server for Cisco Unity 4.x 6-2

separating from Cisco Unity 3.1(5) or 3.1(6) 14-2

separating from Cisco Unity 4.x 14-1

upgrading to, from Exchange 5.5 with Active Directory for Cisco Unity 3.1(5) with failover configured 13-45

upgrading to, from Exchange 5.5 with Active Directory for Cisco Unity 3.1(5) without failover 13-38

upgrading to, from Exchange 5.5 with Active Directory for Cisco Unity 4.x with failover configured 13-25

upgrading to, from Exchange 5.5 with Active Directory for Cisco Unity 4.x without failover 13-16

Exchange 2003

changing partner server for Cisco Unity 4.x 6-2

upgrading to, from Exchange 2000 for Cisco Unity 4.0(3) and later with failover configured 13-7

upgrading to, from Exchange 2000 for Cisco Unity 4.0(3) and later without failover 13-2

upgrading to, from Exchange 5.5 with Active Directory for Cisco Unity 4.x with failover configured 13-25

upgrading to, from Exchange 5.5 with Active Directory for Cisco Unity 4.x without failover 13-16

Exchange 5.5

changing partner server for Cisco Unity 3.1(6) 6-9

changing partner server for Cisco Unity 4.x 6-4

separating from Cisco Unity 3.1(5) or 3.1(6) 14-2

separating from Cisco Unity 4.x 14-1

exiting Cisco Unity software A-1

F

failover

adding when Exchange is already on separate server 4-48

uninstalling 15-22

G

global catalog server

changing GC that Cisco Unity monitors for directory updates (3.x through 4.0(3)) 7-6

changing GC that Cisco Unity monitors for directory updates (4.0(4) and later) 7-5

changing GC with which Cisco Unity MAPI client communicates 7-8

determining GC that Cisco Unity monitors for directory updates (3.x through 4.0(4) ) 7-6

determining GC with which Cisco Unity MAPI client communicates 7-8

greetings and recorded names, changing codec format of 8-6

I

installing

Exchange 2000 SP 3 and Post-SP 3 Rollup for 4.x upgrade to shipping version 1-20

latest service packs and updates for 4.x upgrade to shipping version 1-21

Microsoft Certificate Services component for 4.x upgrade to shipping version 1-14

optional software 5-3

pcAnywhere 5-1

RSA SecurID 5-1

integration, enabling features for Cisco CallManager Express 1-30

Internet Subscribers, adding 4-42

IP address

changing on Cisco Unity server without failover 10-1

changing on primary Cisco Unity 3.1 server 10-12

changing on primary Cisco Unity 4.x server 10-3

changing on secondary Cisco Unity 3.1 server 10-18

changing on secondary Cisco Unity 4.x server 10-8

IP integration, adding 4-42

L

languages, adding 4-25

M

MAPI, changing global catalog server with which Cisco Unity client communicates 7-8

message recording and storage codec, changing 8-2

message retrieval codec, changing 8-4

messages, backing up with Cisco Unity data for 4.x upgrade to shipping version 1-13

message store, configuring Cisco Unity for, for 4.x upgrade to shipping version 1-22

moving

Cisco Unity 3.1(5) or 3.1(6) onto separate server 14-2

Cisco Unity 4.x onto separate server 14-1

MSDE 2000, downgrading to, from SQL Server 2000 (Cisco Unity 3.0 and later only) 17-3

O

optional software, installing 5-3

P

partner Exchange server

changing Exchange 2000 for Cisco Unity 3.1(6) 6-7

changing Exchange 2000 for Cisco Unity 4.x 6-2

changing Exchange 2003 for Cisco Unity 4.x 6-2

changing Exchange 5.5 for Cisco Unity 3.16 6-9

changing Exchange 5.5 for Cisco Unity 4.x 6-4

choosing different server to use as 6-1

passwords

changing Active Directory for Unity_ and EAdmin accounts 11-6

changing on Cisco Unity service accounts (with failover configured) 11-3

changing on Cisco Unity service accounts (without failover) 11-1

pcAnywhere

installing 5-1

recommended configuration for 5-2

phone system

changing codec 8-2

designating Cisco Call Manager Express 1-30

ports. See voice messaging ports

primary server

converting to permanent regular Cisco Unity server without failover 15-29

renaming at same time as secondary server 9-3

replacing 15-4

replacing at same time as secondary server 15-15

R

re-enabling

Cisco Security Agent service 1-31

virus-scanning services 1-31

removing

Cisco Unity from the server 18-1

voice cards 4-2

renaming

Cisco Unity server (without failover) 9-1

primary and secondary servers at same time 9-3

replacing

Cisco Unity server (without failover) 15-1

primary and secondary servers at same time 15-15

primary server only 15-4

secondary server only 15-11

restarting Cisco Unity server A-2

RSA SecurID, installing 5-1

S

secondary server

converting to 60-day Cisco Unity server without primary server 15-23

converting to permanent regular Cisco Unity server without failover 15-24

renaming at same time as primary server 9-3

replacing 15-11

replacing at same time as primary server 15-15

securing Example Administrator and Example Subscriber against toll fraud for 4.x upgrade to shipping version 1-34

separating

Cisco Unity 3.1(5) or 3.1(6) and Exchange 14-2

Cisco Unity 4.x and Exchange 14-1

service accounts

changing passwords on Cisco Unity (with failover configured) 11-3

changing passwords on Cisco Unity (without failover) 11-1

service packs

downloading Cisco Unity CDs for 4.x upgrade to shipping version 1-12

downloading latest for 4.x upgrade to shipping version 1-10

installing Exchange 2000 Post-SP 3 Rollup for 4.x upgrade to shipping version 1-20

installing Exchange 2000 SP 3 for 4.x upgrade to shipping version 1-20

installing for 4.x upgrade to shipping version by using Cisco Unity System Preparation Assistant 1-18

installing latest for 4.x upgrade to shipping version 1-21

service releases, downloading for 4.x upgrade to shipping version 1-10

services

Cisco Unity 3.1 when partner Exchange server is running Exchange 2000 C-1

Cisco Unity 3.1 when partner Exchange server is running Exchange 5.5 C-4

Cisco Unity 4.x when partner Exchange server is running Exchange 2003 or Exchange 2000 B-1

Cisco Unity 4.x when partner Exchange server is running Exchange 5.5 B-5

configuring for 4.x upgrade to shipping version 1-22

setting up

Cisco PCA to use SSL for 4.x upgrade to shipping version 1-24

Cisco Unity Administrator and Status Monitor to use SSL for 4.x upgrade to shipping version 1-32

shutting down Cisco Unity server A-2

SIP integration, adding 4-42

SMTP Networking, adding 4-42

software

downloading for 4.x upgrade to shipping version 1-10

exiting Cisco Unity A-1

optional, installing 5-3

starting Cisco Unity A-3

upgrading and configuring Cisco Unity for 4.x upgrade to shipping version 1-22

upgrading Cisco Unity 3.x to shipping version 2-1

upgrading Cisco Unity 4.x upgrade to shipping version with failover configured, task list 1-6

upgrading Cisco Unity 4.x upgrade to shipping version without failover, task list 1-2

SQL Server 2000, upgrading to, from MSDE 2000 17-1

SSL

determining whether to set up Cisco Unity to use for 4.x upgrade to shipping version 1-13

setting up Cisco PCA to use for 4.x upgrade to shipping version 1-24

setting up Cisco Unity Administrator and Status Monitor to use, for 4.x upgrade to shipping version 1-32

starting Cisco Unity software A-3

Status Monitor, setting up to use SSL for 4.x upgrade to shipping version 1-32

system prompts, changing codec format of 8-7

T

task lists

adding, exchanging, or removing voice cards (with failover configured) 4-3

adding, exchanging, or removing voice cards (without failover) 4-2

adding AMIS Networking 4-37

adding an IP integration (Cisco CallManager or SIP) 4-43

adding an IP integration (Cisco CallManager or SIP) (with failover configured) 4-43

adding an IP integration (Cisco CallManager or SIP) (without failover) 4-43

adding Cisco Unity user licenses (with failover configured) 4-22

adding Cisco Unity user licenses (without failover) 4-22

adding failover to Cisco Unity system when Exchange is already on separate server 4-48

adding features to the Cisco Unity 4.x system 4-1

adding languages (with failover configured) 4-26

adding languages (without failover) 4-25

adding text to speech (with failover configured) 4-32

adding text to speech (without failover) 4-31

adding voice messaging ports (with failover configured) 4-10

adding voice messaging ports (without failover) 4-10

adding VPIM Networking 4-40

changing Cisco Unity codecs 8-2

uninstalling Cisco Unity 18-1

upgrading a Cisco Unity 2.x system to the shipping version 3-1

upgrading Cisco Unity 3.x software to the shipping version with failover configured 2-6

upgrading Cisco Unity 3.x software to the shipping version without failover 2-2

upgrading Cisco Unity 4.x software to the shipping version with failover configured 1-6

upgrading Cisco Unity 4.x software to the shipping version without failover 1-2

testing codec configuration changes 8-9

text to speech, adding 4-31

tools

DC/GC Reconnect Settings, using to change DC that Cisco Unity monitors (4.0(4) and later) 7-1

DC/GC Reconnect Settings, using to change GC that Cisco Unity monitors for directory updates (4.0(4) and later) 7-5

U

Unified Messaging, changing configuration from Voice Messaging 16-1

uninstalling

Cisco Unity 18-1

failover 15-22

Unity_account, changing Active Directory password for 11-6

updates

downloading latest for 4.x upgrade to shipping version 1-10

installing for 4.x upgrade to shipping version by using Cisco Unity System Preparation Assistant 1-18

installing latest for 4.x upgrade to shipping version 1-21

upgrading

Cisco Unity 2.x system to the shipping version 3-1

Cisco Unity 3.x software to shipping version 2-1

Cisco Unity 4.x software to shipping version with failover configured, task list 1-6

Cisco Unity 4.x software to the shipping version without failover, task list 1-2

Cisco Unity software from 4.x to shipping version 1-22

Exchange 2000 to Exchange 2003 for Cisco Unity 4.0(3) and later with failover configured 13-7

Exchange 2000 to Exchange 2003 for Cisco Unity 4.0(3) and later without failover 13-2

Exchange 5.5 with Active Directory to Exchange 2000 for Cisco Unity 3.1(5) with failover configured 13-45

Exchange 5.5 with Active Directory to Exchange 2000 for Cisco Unity 3.1(5) without failover 13-38

Exchange 5.5 with Active Directory to Exchange 2000 for Cisco Unity 4.x with failover configured 13-25

Exchange 5.5 with Active Directory to Exchange 2000 for Cisco Unity 4.x without failover 13-16

Exchange 5.5 with Active Directory to Exchange 2003 for Cisco Unity 4.x with failover configured 13-25

Exchange 5.5 with Active Directory to Exchange 2003 for Cisco Unity 4.x without failover 13-16

from MSDE 2000 to SQL 2000 17-1

user licenses, adding Cisco Unity 4-22

V

virus scanning

disabling services 1-18

re-enabling services 1-31

voice cards, adding, exchanging, or removing 4-2

Voice Messaging, changing configuration to Unified Messaging 16-1

voice messaging ports, adding 4-10

VPIM Networking, adding 4-40