Cisco Enterprise Chat and Email 12.5(1)
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主要信息
查看此文档的客户还查看了以下内容
最新安全公告
- 03-Apr-2024
- 16-Oct-2023
- 18-May-2022
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安全公告
问题信息通告（Field Notice）
- Field Notice: FN - 70548 - Unified Contact Center Enterprise (UCCE) / Enterprise Chat and Email (ECE) - Microsoft Secure LDAP Mandatory for Active Directory Connections - Workaround Provided
- Field Notice: FN - 70510 - Chrome Version 80 Update for SameSite Cookie Causes ECE Gadget and Dock Chat to Malfunction - Software Upgrade Recommended
- Field Notice: FN - 70396 - Java Applet Certificate Expiry - Cisco Enterprise Chat and Email (ECE) - Software Upgrade Recommended
安全公告、响应和通知
- Cisco Enterprise Chat and Email Cross-Site Scripting Vulnerability
- HTTP/2 Rapid Reset Attack Affecting Cisco Products: October 2023
- Cisco Enterprise Chat and Email Stored Cross-Site Scripting Vulnerability
- Cisco Enterprise Chat and Email Vulnerabilities
- Cisco Enterprise Chat and Email Attachment Download Vulnerability
- Cisco Enterprise Chat and Email Cross-Site Scripting Vulnerability
- Cisco Enterprise Chat and Email Cross-Site Scripting Vulnerabilities
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设计
设计指南
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- Enterprise Chat and Email Design Guide, Release 12.5(1) (For UCCE and PCCE) (PDF - 1 MB)
- System Requirements for Enterprise Chat and Email, Release 12.5(1) (For UCCE and PCCE) (PDF - 390 KB)
Cisco Enterprise Chat and Email 12.5(1)
安装和升级
安装和升级指南
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- Enterprise Chat and Email Installation and Configuration Guide for Packaged Contact Center Enterprise, Release 12.5(1) (PDF - 2 MB)
- Enterprise Chat and Email Installation and Configuration Guide for Unified Contact Center Enterprise, Release 12.5(1) (PDF - 2 MB)
- Enterprise Chat and Email Upgrade Guide for Packaged Contact Center Enterprise, Release 12.5(1) (PDF - 570 KB)
- Enterprise Chat and Email Upgrade Guide for Unified Contact Center Enterprise, Release 12.5(1) (PDF - 569 KB)
Cisco Enterprise Chat and Email 12.5(1)
安装和升级技术说明
配置
配置示例和技术说明
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- 对Office 365的ECE OAUTH2身份验证进行故障排除
Cisco Enterprise Chat and Email 12.5(1)
编程指南
- Enterprise Chat and Email Design Guide, Release 12.5(1) (For UCCE and PCCE) (PDF - 813 KB)
- Enterprise Chat and Email Developer’s Guide to Web Service APIs for Chat, Release 12.5(1) (For UCCE and PCCE) (PDF - 587 KB)
- Enterprise Chat and Email Mobile Chat Template Developer’s Guide, Release 12.5(1) (PDF - 485 KB)
Cisco Enterprise Chat and Email 12.5(1)
维护和运行
最终用户指南
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- Enterprise Chat and Email Agent’s User Guide, Release 12.5(1) (For UCCE and PCCE) (PDF - 1 MB)
- Enterprise Chat and Email Browser Settings Guide, Release 12.5(1) (For UCCE) (PDF - 579 KB)
- Enterprise Chat and Email Supervisor’s Guide, Release 12.5(1) (For UCCE and PCCE) (PDF - 666 KB)
Cisco Enterprise Chat and Email 12.5(1)
维护和操作指南
- Enterprise Chat and Email Administrator’s Guide to Administration Console, Release 12.5(1) (For UCCE) (PDF - 2 MB)
- Enterprise Chat and Email Administrator’s Guide to Chat and Collaboration Resources, Release 12.5(1) (For UCCE) (PDF - 1 MB)
- Enterprise Chat and Email Administrator’s Guide to Chat and Email Resources, Release 12.5(1) ES3 (For PCCE) (PDF - 3 MB)
- Enterprise Chat and Email Administrator’s Guide to Data Adapters, Release 12.5(1) (For PCCE) (PDF - 787 KB)
- Enterprise Chat and Email Administrator’s Guide to Data Adapters, Release 12.5(1) (For UCCE) (PDF - 776 KB)
- Enterprise Chat and Email Administrator’s Guide to Email Resources, Release 12.5(1) ES3 (For UCCE) (PDF - 757 KB)
- Enterprise Chat and Email Administrator’s Guide to Routing and Workflows, Release 12.5(1) (For UCCE) (PDF - 1 MB)
- Enterprise Chat and Email Administrator’s Guide to System Console, Release 12.5(1) (For UCCE) (PDF - 1 MB)
- Enterprise Chat and Email Administrator’s Guide to Tools Console, Release 12.5(1) (For UCCE) (PDF - 517 KB)
- Enterprise Chat and Email Administrator’s Guide to the Reports Console, Release 12.5(1) ES1 (PDF - 1 MB)
- Enterprise Chat and Email Administrator’s Guide, Release 12.5(1) ES1 (For PCCE) (PDF - 2 MB)
Cisco Enterprise Chat and Email 12.5(1)
维护和操作技术说明
故障排除
故障排除技术说明
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- 将ECE与12.0及更高版本中的PCCE集成
Cisco Enterprise Chat and Email 12.5(1)
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