Table Of Contents

Export CDR/CMR Records Configuration

Viewing Export CDR/CMR Records Results

Export CDR/CMR Records Configuration

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This chapter describes how to export CDR/CMR records.

Using Export CDR/CMR in the CDR menu in Cisco CallManager CDR Analysis and Reporting, you can export CDR/CMR dump information to the location of your choice on your computer. The CDR/CMR dump is in the CSV format.

The following procedure describes how to export CDR/CMR dumps to a file.

Procedure

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Step 1 From CDR Analysis and Reporting, choose CDR > Export CDR/CMR.

The Export CDR/CMR records window displays.

Step 2 In the From Date and To Date pull-down menus, choose a date range for the CDR/CMR dump.

Step 3 In Select records, check the CDR and/or CMR check box.

Step 4 Click Export to File.

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Note If you do not check the Delete File check box(es) (for example, if the CDR or CMR dump files get left undeleted), then the files get deleted on a daily basis by the background process. Because the CDR and CMR dump files are of a larger size, Cisco recommends that you download the file to a local disk and delete them from the server to avoid disk usage in the server side.

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The Export CDR/CMR records Result window displays. See Viewing Export CDR/CMR Records Results.

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Related Topics

•Viewing Export CDR/CMR Records Results

•CDR Search Configuration, page 21-1

•Chapter 14, "CDR Analysis and Reporting," Cisco CallManager Serviceability System Guide

Viewing Export CDR/CMR Records Results

The following procedure describes how to view Export CDR/CMR record results.

Before You Begin

Before you begin the following procedure, perform all the steps in the "Export CDR/CMR Records Configuration" section.

Procedure

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Step 1 From the Export CDR/CMR record Results window, right click either the CDR Dump or CMR Dump link.

A pop-up window displays, comprising the following options:

•Open—This option allows you to open the web page containing the CDR/CMR dump in the same window.

•Open in a New Window—This option allows you to open the web page containing the CDR/CMR dump in a new window.

•Save Target As...—This option allows you to save the CDR/CMR dump to a location on your computer.

•Print Target—This option allows you to print out the CDR/CMR dump.

•Copy Shortcut—This option allows you to copy the web page shortcut to paste in another file.

•Add to Favorites—This option allows you to add the CDR/CMR dump to your Favorites folder.

•Properties—This option provides the properties of the CDR/CMR dump file.

Step 2 Choose one of the options from the pop-up window.

Step 3 If you chose to save the CDR/CMR dump to your computer, choose a location in which to save the dump and click Save. Once the download is complete, you can locate the file wherever you downloaded it to open it.

Step 4 To delete the CDR and/or CMR dump, check the Delete File check box and click either Back or Close.

The files get deleted.

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Related Topics

•Export CDR/CMR Records Configuration

•CDR Search Configuration, page 21-1

•Chapter 14, "CDR Analysis and Reporting," Cisco CallManager Serviceability System Guide