Table Of Contents

TroubleShooting Trace Setting Configuration

Setting TroubleShooting Trace

Resetting TroubleShooting Trace

TroubleShooting Trace Setting Configuration

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This chapter provides a description of how to use the TroubleShooting Trace Setting web pages in Cisco CallManager Serviceability.

The TroubleShooting Trace Setting web pages that are available on all the Cisco CallManager nodes, get installed when you install the Cisco CallManager. You can access the TroubleShooting Trace Setting pages by going to Trace > TroubleShooting Trace Setting.

The following topics cover the TroubleShooting Trace Setting configuration information:

•Setting TroubleShooting Trace

•Resetting TroubleShooting Trace

Setting TroubleShooting Trace

The following procedure describes how to set TroubleShooting Trace settings.

Procedure

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Step 1 From Cisco CallManager Administration, choose Application > Cisco CallManager Serviceability.

The Cisco CallManager Serviceability window displays.

Step 2 Choose Trace > TroubleShooting Trace Settings.

Step 3 Check the check box of each Cisco CallManager node on which you want to set troubleshooting trace.

Step 4 From the Services list, check the check box of the service(s) on which you want to set troubleshooting trace.

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Note If you want to check all services on a particular node, check the Check all Services for a Node check box under the node.

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Step 5 When you have finished choosing all the services on which you want to set troubleshooting trace, click Apply TroubleShooting Traces.

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Note Having TroubleShooting trace enabled for a longer period of time will increase the size of the trace files and may impact the performance of the services.

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The page refreshes.

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Related Topics

•Resetting TroubleShooting Trace

•Trace Configuration

•Trace, Cisco CallManager Serviceability System Guide

Resetting TroubleShooting Trace

The following procedure describes how to reset troubleshooting trace.

Before You Begin

You must set troubleshooting trace before performing the following procedure. See the "Setting TroubleShooting Trace" section.

Procedure

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Step 1 From Cisco CallManager Administration, choose Application > Cisco CallManager Serviceability.

The Cisco CallManager Serviceability window displays.

Step 2 Choose Trace > TroubleShooting Trace Settings

Step 3 Click Reset TroubleShooting Traces.

The page refreshes, and the original trace settings for services get restored.

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Related Topics

•Setting TroubleShooting Trace

•Trace Configuration

•Trace, Cisco CallManager Serviceability System Guide