Table Of Contents

Getting Started

Enrolling as a Cisco Unity Connection User

Getting Started

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Your first step in using Cisco Unity Connection is to enroll as a user, which you do by phone. Typically, Connection is set up so that you hear the first-time enrollment conversation when you call Connection for the first time.

Enrolling as a Cisco Unity Connection User

The first-time enrollment conversation is a set of prerecorded instructions that guide you as you do the following tasks:

•Record your name.

•Record a greeting that outside callers hear when you do not answer your phone.

•Change your phone password. (Longer passwords are more secure. See the "Securing and Changing Your Cisco Unity Connection Passwords" chapter for more information.)

•Choose whether to be listed in the directory. (When you are listed in the directory, callers who do not know your extension can reach you by spelling or saying your name. You must have a recorded name to be listed in the directory.)

Typically, your Connection administrator gives you an ID (usually your desk phone extension) and a temporary phone password.

To Enroll as a Cisco Unity Connection User

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Step 1 Dial the applicable number to call Cisco Unity Connection from your desk phone, from another phone within your organization, or from outside your organization.

Step 2 If you are calling from another phone within your organization or from outside your organization, press * when Connection answers.

Step 3 Listen carefully, and respond as prompted. You do not need to refer to any Connection documentation during enrollment. The system will tell you when the enrollment process is complete.

If you hang up before you have completely enrolled, none of your changes are saved and the first-time enrollment conversation plays again the next time you log on to Connection.

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After enrollment, see the "The Tools You Use" chapter to learn about the tools that you use to check and send messages, record additional greetings, and set up notification devices.

At any time after enrollment, you can rerecord your name and greeting, or change your phone password and directory listing status.