Table Of Contents

Introduction to Cisco Unity

Introduction to Cisco Unity

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Welcome to Cisco Unity. On Cisco Unity, you and the other users in your organization are known as subscribers. As a subscriber, you can manage voice, fax, and e-mail messages from a touchtone phone or from your computer.

With a full-featured system, Cisco Unity provides the following options:

Unified Messaging	The Unified Messaging option means that all your messages—e-mails, voice messages, and faxes (if you have the fax option)—are stored in the same mailbox. This means that you can access messages of all types by phone and from your Outlook Inbox. When you have both the fax and text-to-speech options, you can send your e-mail messages to a fax machine by phone.
Fax	The fax option lets you hear new fax-message properties (for example, the sender, date, and time) over the phone, and receive notification of new fax messages by phone or pager.
Text to Speech	When you also have the fax option, you can send your fax messages to a fax machine by phone.
Cisco Unity Assistant	The Cisco Unity Assistant is a website that lets you customize how you and your callers interact with Cisco Unity by phone. You can also use it to personalize your Cisco Unity settings—including your recorded greetings and message delivery options—or to set up message notification devices and to create private lists.
Cisco Unity Inbox	The Cisco Unity Inbox is a website that lets you listen to, compose, reply to, forward, and delete voice messages. When you also have the fax option, you can use the Cisco Unity Inbox to manage faxes as well.
TTY	Subscribers and unidentified callers who use TTY can call Cisco Unity and use the same features that a hearing caller can use with few exceptions. Typically, a dedicated phone number is set up for use by an outside caller with TTY. Ask your Cisco Unity administrator for details.

Your Cisco Unity administrator can tell you whether these options are available to you.