Cisco Unity Unified Messaging User Guide (With Microsoft Exchange), Release 4.0(5)
Broadcast Messages

Table Of Contents

Broadcast Messages


Broadcast Messages


Occasionally, you may receive a special message known as a broadcast message from your Cisco Unity administrator, network administrator, or management personnel in your organization. Broadcast messages are recorded announcements that everyone in your organization receives (or perhaps, only those at a particular location receives the message, if your organization has multiple locations).

For example, your Cisco Unity administrator may record a broadcast message to ask all Cisco Unity subscribers to change their phone passwords or a Human Resources manager may send a broadcast message to remind you about a deadline for a new benefits package.

Cisco Unity plays your broadcast messages immediately after you log on to Cisco Unity by phone. You must listen to each broadcast message in its entirety before Cisco Unity will allow you to check your new and saved messages or change your setup options. Once you have played the broadcast message, it is permanently deleted for you. You cannot respond to or save system broadcast messages.


Note Broadcast messages do not light message waiting indicators on your phone, nor do they cause you to hear a distinctive dial tone when you pick up the receiver—as may occur when you receive other new messages. In addition, broadcast messages do not trigger message notifications for any alternative devices—such as a pager or cell phone—that you may have set up in the Cisco Unity Assistant.


You will not receive system broadcast messages in the Cisco Unity Inbox.