Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - R - S - T - U - V -

Index

A

access

Media Master 23-1

accessibility

TTY 3-1

using Media Master 23-1

addressing messages

changing settings 14-4

to private lists 12-1

alternate devices, about 13-3

alternate greeting 17-1

archiving messages 6-1

automatic message playback, in ViewMail 16-2

B

brief menus, changing to 14-2

broadcast message 7-1

browser

settings for Cisco PCA 3-4

busy greeting 17-2

C

caller message options 18-3

call screening

about 18-1

announcing call before connecting 18-4

asking callers for a name 18-4

sending calls to voice mail 18-4

sharing a phone 18-4

call transfer

about 18-1

message options for callers 18-3

putting callers on hold 18-2

sending calls to an extension 18-2

sending calls to voice mail 18-2

specifying how calls are handled when phone is busy 18-2

cell phone, using as an alternate device 13-3

changing

Cisco PCA passwords 5-2

directory listing status 13-4

fax delivery number 13-3

menu types 14-2

message addressing settings 14-4

message notification sound in ViewMail 16-1

personal settings 13-1

phone menu settings 14-1

phone passwords 5-1

private list members 21-3

recorded name 13-1

checking

deleted messages by phone 11-2

messages from Cisco Unity Inbox 8-6

messages from Outlook Inbox 8-5

new and saved messages by phone 8-1

Cisco PCA

browser settings 3-4

Cisco Personal Communications Assistant

how to log on 4-2

Cisco Unity

optional features 1-1

subscriber, defined 1-1

Cisco Unity Assistant

browser settings 3-4

Help 3-4

Media Master control bar 3-5

Cisco Unity Inbox

browser settings 3-4

Help 3-5

Media Master control bar 3-5

closed greeting 17-2

conversation

changing menu types 14-2

Cisco Unity 3-1

customizing 3-2

customizing logon 14-4

language, about 14-1

language, changing 14-1

menu styles, about 14-2

speed, changing 14-3

style, about 3-1

volume, changing 14-2

copying sound recordings 3-6

D

deleted messages 11-1

delivering faxes

changing number 13-3

delivery options

sending messages by phone 12-2

sending messages from Cisco Unity Inbox 12-4

delivery receipt 9-1

directory listing status

about 13-4

changing 13-4

distribution lists. See also private lists, public distribution lists

E

e-mail messages

hearing over the phone 1-1

enrolling on Cisco Unity 2-1

F

fax messages

changing delivery number 13-3

fax option 1-1

finding

finding a deleted message 11-2

messages by phone 10-1

forwarding messages

by phone 12-9

from the Cisco Unity Inbox 12-11

from your Outlook Inbox 12-10

full mailbox 6-1

full menus, changing to 14-2

G

greetings

about 17-1

enabling or disabling 17-2

overriding other greetings 17-2

recording 17-2

H

heard receipt 9-1

Help

Cisco Unity Assistant 3-4

Cisco Unity Inbox 3-5

ViewMail for Microsoft Outlook 3-3

hotkeys for Media Master 23-1

I

ID 2-1

Inbox, messaging from Outlook 3-2

internal greeting 17-2

K

keyboard shortcuts for Media Master 23-1

L

language

changing 14-1

Cisco Unity conversation 14-1

logging in

Cisco Personal Communications Assistant 4-2

logging on

to Cisco Unity by phone 4-1

logon

conversation 14-4

playing message counts 14-4

playing recorded name 14-4

M

mailbox size

factors that affect size 6-2

managing 6-1

storage limits 6-1

tips for reducing 6-1

Media Master

keyboard shortcuts 23-1

Media Master control bar

about 3-5

Options menu 3-6

menus 3-1

styles 14-2

menu types

changing 14-2

message headers, defined 16-3

message notification. See notification

message number

using to find a message 10-1

message playback settings 19-1

messages

adjusting playback speed 15-5

adjusting playback volume 15-3

allowing callers to edit messages 18-3

allowing callers to mark urgent 18-3

automatic playback in ViewMail 16-2

changing addressing settings 14-4

changing options for callers 18-3

checking by phone 8-1, 11-2

checking from Cisco Unity Inbox 8-6

checking from Outlook Inbox 8-5

choosing what callers can do 18-3

deleted 11-1

enabling the Message Type menu 19-2

finding by phone 10-1

forwarding by phone 12-9

forwarding from the Cisco Unity Inbox 12-11

forwarding from your Outlook Inbox 12-10

message number, playing 19-5

message number, using to find a message 10-1

options for callers, about 18-1

playback order 19-3

preference for saving sent in ViewMail 16-3

properties 19-5

replying to by phone 12-5

replying to from Cisco Unity Inbox 12-7

replying to from Outlook Inbox 12-6

saved 8-1

sender name, playing 19-5

sending by phone 12-1

sending to private lists 12-1

time stamp, playing 19-5

types 19-3

types for notification 20-1

Message Type menu 19-2

messaging

from your Outlook Inbox 3-2

N

name. See recorded name

NDR 3-4, 9-1

nondelivery receipt 9-1

notification

about 20-1

changing options 20-1

changing phone number by phone 20-10

changing schedule 20-1

changing types of messages 20-1

device, enabling or disabling by phone 20-9

device, enabling or disabling from the Cisco Unity Assistant 20-1

devices 20-1

sound for new messages in ViewMail 16-1

O

off hours greeting 17-2

Options menu, Media Master control bar 3-6

P

passwords

about 5-1

changing Cisco PCA 5-2

changing phone 5-1

initial 2-1

securing and protecting them 5-1

performance issues 6-1

personal settings, changing 13-1

phone menus 3-1

language, changing 14-1

speed, changing 14-3

volume, changing 14-2

phone menu settings, changing 14-1

PIN. See passwords 5-1

playback speed, changing 15-5

playback volume, changing 15-3

playing

deleted messages 11-2

new and saved messages 8-1

preferences

saving sent messages in ViewMail 16-3

private lists

about 12-1, 21-1

addressing messages to 12-1

changing members 21-3

Procedure

To enroll on Cisco Unity 2-1

procedure

To access Cisco Unity Assistant online help 3-4

to access Cisco Unity by phone 4-1

To access the Cisco Unity Inbox online help 3-5

public distribution lists 12-1

R

read receipt 9-1

receipts

about 9-1

delivery 3-4

managing from the Cisco Unity Inbox 9-4

nondelivery (NDRs) 3-4

read (heard) 3-4

requesting return receipts by phone 12-2

requesting return receipts from Cisco Unity Inbox 12-4

responding to NDRs by phone 12-5

responding to NDRs from Cisco Unity Inbox 9-5, 12-7

types defined 9-1

recorded name

about 13-1

changing 13-1

recording

greetings 17-2

recording and playback settings 15-1

recording devices

about 15-1

replying to

messages by phone 12-5

messages from Cisco Unity Inbox 12-7

messages from Outlook Inbox 12-6

restoring deleted messages 11-2

return receipt 9-1

S

saved messages 8-1

saving messages

preferences in ViewMail 16-3

schedule for notification 20-1

screening calls 18-4

sending

messages to private lists 12-1

voice messages by phone 12-1

sending messages

selecting delivery options by phone 12-2

selecting delivery options from Cisco Unity Inbox 12-4

SMS message notification 20-1

SMTP message notification 20-1

speed

changing 14-3

speed, changing for message playback 15-5

standard greeting 17-2

subscriber 1-1

system broadcast message 7-1

system greeting 17-2

T

text-to-speech option 1-1

transfer. See call transfer

TTY

about 1-1

using TTY phones 3-1

U

unidentified caller 12-1

unified messaging 1-1

unread receipt 9-1

V

ViewMail

automatic playback setting 16-2

options, changing 16-1

saving only message headers 16-3

sound notification, changing 16-1

ViewMail for Microsoft Outlook

about 3-2

Help 3-3

Media Master control bar 3-5

volume

changing 14-2

volume, changing for message playback 15-3