Table Of Contents

Cisco Unity Phone Menus and Shortcuts

Phone Menus for the Standard Conversation

Main Menu and Shortcuts (Standard Conversation)

Send a Message Menu and Shortcuts (Standard Conversation Style)

During Message Menu and Shortcuts (Standard Conversation Style)

After Message Menu and Shortcuts (Standard Conversation Style)

Phone Menus for Optional Conversation 1

Main Menu and Shortcuts (Optional Conversation 1 Style)

Send a Message Menu and Shortcuts (Optional Conversation 1 Style)

During Message Menu and Shortcuts (Optional Conversation 1 Style)

After Message Menu and Shortcuts (Optional Conversation 1 Style)

Phone Menus for Alternate Keypad Mapping N

Main Menu and Shortcuts (Alternate Keypad Mapping N)

During Message Menu and Shortcuts (Alternate Keypad Mapping N)

After Message Menu and Shortcuts (Alternate Keypad Mapping N)

Phone Menus for Alternate Keypad Mapping X

Main Menu and Shortcuts (Alternate Keypad Mapping X)

During Message Menu and Shortcuts (Alternate Keypad Mapping X)

After Message Menu and Shortcuts (Alternate Keypad Mapping X)

Phone Menus for Alternate Keypad Mapping S

Main Menu and Shortcuts (Alternate Keypad Mapping S)

During Message Menu and Shortcuts (Alternate Keypad Mapping S)

After Message Menu and Shortcuts (Alternate Keypad Mapping S)

Cisco Unity Phone Menus and Shortcuts

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This chapter lists the most frequently used Cisco Unity menus and shortcut key sequences for managing your messages and personal options by phone for each conversation style. Ask your Cisco Unity administrator which conversation style you are set up to use.

•Phone Menus for the Standard Conversation

•Phone Menus for Optional Conversation 1

•Phone Menus for Alternate Keypad Mapping N

•Phone Menus for Alternate Keypad Mapping X

•Phone Menus for Alternate Keypad Mapping S

Phone Menus for the Standard Conversation

This section lists the key sequences for the following menus.

•Main Menu and Shortcuts (Standard Conversation)

•Send a Message Menu and Shortcuts (Standard Conversation Style)

•During Message Menu and Shortcuts (Standard Conversation Style)

•After Message Menu and Shortcuts (Standard Conversation Style)

The information is also available as a wallet card, Cisco Unity Phone Menus and Shortcuts, at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/wlt/wlt405/sw405ue.pdf.

Main Menu and Shortcuts (Standard Conversation)

While listening to the Main menu, press:

Key(s)	Task
1	Hear new messages
2	Send a message
31	Review saved messages
32	Review deleted messages*
4	Change setup options
41	Change greetings
412	Turn on/off alternate greeting
421	Change message notification
422	Change fax delivery*
423	Choose full or brief menus
431	Change phone password
432	Change recorded name
44	Change call transfer
51	Find messages from a subscriber*
52	Find messages from an outside caller*
53	Find messages from all outside callers*
*Not available on some systems.

Send a Message Menu and Shortcuts (Standard Conversation Style)

After addressing and recording a message, press:

Key(s)	Task
#	Send message
11	Change addressing
12	Change recording
13	Set delivery options
131#	Mark urgent and send
132#	Request return receipt and send
133#	Mark message private and send
13313#	Mark urgent and private and send
134	Set future delivery
14	Review recorded message

During Message Menu and Shortcuts (Standard Conversation Style)

While listening to a message, press:

Key(s)	Task
1	Restart message
12	Play message by number (saved messages only)
14	Play previous saved message
16	Play next saved message
2	Save
3	Delete
4	Slow playback
5	Change volume*
6	Fast playback
7	Rewind message
8	Pause/Resume
9	Fast-forward
#	Fast-forward to end
#2	Restore as saved*
#4	Reply
#42	Reply to all
#5	Forward message
#6	Save/Restore as new*
#8	Deliver e-mail/fax to fax machine*
#9	Play message properties
##	Skip message, save as is
*	Cancel or back up
0	Help
*Not available on some systems.

After Message Menu and Shortcuts (Standard Conversation Style)

After listening to a message, press:

Key(s)	Task
1	Replay message
12	Play message by number (saved messages only)
14	Play previous saved message
16	Play next saved message
2	Save/Restore as saved*
3	Delete
4	Reply
42	Reply to all
44	Call the subscriber*
5	Forward message
6	Save/Restore as new*
7	Rewind
8	Deliver e-mail/fax to fax machine*
9	Play message properties
#	Save as is
*	Cancel or back up
0	Help
*Not available on some systems.

Phone Menus for Optional Conversation 1

This section lists the key sequences for the following menus.

•Main Menu and Shortcuts (Optional Conversation 1 Style)

•Send a Message Menu and Shortcuts (Optional Conversation 1 Style)

•During Message Menu and Shortcuts (Optional Conversation 1 Style)

•After Message Menu and Shortcuts (Optional Conversation 1 Style)

The information is also available as a wallet card, Cisco Unity Phone Menus and Shortcuts, at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/wlt/wlt405/ow405ue.pdf.

Main Menu and Shortcuts (Optional Conversation 1 Style)

While listening to the Main menu, press:

Key(s)	Task
1	Hear new messages
2	Send a message
31	Review saved messages
32	Review deleted messages*
4	Change setup options
41	Change greetings
412	Turn on/off alternate greeting
421	Change message notification
422	Change fax delivery*
423	Choose full or brief menus
431	Change phone password
432	Change recorded name
44	Change call transfer
51	Find messages from a subscriber*
52	Find messages from an outside caller*
53	Find messages from all outside callers*
*Not available on some systems.

Send a Message Menu and Shortcuts (Optional Conversation 1 Style)

After addressing and recording a message, press:

Key(s)	Task
#	Send message
11	Change addressing
12	Change recording
13	Set delivery options
131#	Mark urgent and send
132#	Request return receipt and send
133#	Mark message private and send
13313#	Mark urgent and private and send
134	Set future delivery
14	Review recorded message

During Message Menu and Shortcuts (Optional Conversation 1 Style)

While listening to a message, press:

Key(s)	Task
1	Rewind
12	Play a saved message by number
14	Play previous saved message
16	Play next saved message
2	Pause/Resume
3	Fast-forward
33	Fast-forward to end
332	Deliver e-mail/fax to fax machine*
336	Forward message
337	Delete message
338	Reply
3382	Reply to all
339	Save/Restore as saved*
4	Slow playback
44	Slower playback
5	Play message properties
6	Fast playback
66	Faster playback
7	Decrease volume*
8	Reset volume*
9	Increase volume*
#	Skip message, save as is
##	Skip message, save as new (new and saved messages)
*	Cancel or back up
0	Help
*Not available on some systems.

After Message Menu and Shortcuts (Optional Conversation 1 Style)

After listening to a message, press:

Key(s)	Task
1	Skip back
12	Play a saved message by number
14	Play previous saved message
16	Play next saved message
2	Deliver e-mail/fax to fax machine*
4	Replay message
5	Play message properties
6	Forward message
7	Delete
8	Reply
82	Reply to all
88	Call the subscriber*
9	Save/Restore as saved*
#	Save as is
##	Save/Restore as new*
*	Cancel or back up
0	Help
*Not available on some systems.

Phone Menus for Alternate Keypad Mapping N

This section lists the key sequences for the following menus.

•Main Menu and Shortcuts (Alternate Keypad Mapping N)

•During Message Menu and Shortcuts (Alternate Keypad Mapping N)

•After Message Menu and Shortcuts (Alternate Keypad Mapping N)

Main Menu and Shortcuts (Alternate Keypad Mapping N)

While listening to the Main menu, press:

Key(s)	Task
1	Hear new messages
2	Send a message
3	Review saved and deleted messages*
4	Change setup options
51	Find messages from a subscriber*
52	Find messages from an outside caller*
53	Find messages from all outside callers*
*	Exit
#	Repeat menu
0	Main menu Help
*Not available on some systems.

During Message Menu and Shortcuts (Alternate Keypad Mapping N)

While listening to a message, press:

Key(s)	Task
1	Rewind message
3	Fast-forward
6	Skip message, save as is
71	Reply
9	Call the subscriber*
#	Cancel or back up
0	Operator
*Not available on some systems.

After Message Menu and Shortcuts (Alternate Keypad Mapping N)

After listening to a message, press:

Key(s)	Task
4	Rewind
6	Save as is
9	Call the subscriber*
70	Play message properties
71	Reply
72	Replay message
73	Forward message
74	Reply to all
76	Delete
77	Save/Restore as saved*
78	Save/Restore as new*
*	Cancel or back up
0	Operator
*Not available on some systems.

Phone Menus for Alternate Keypad Mapping X

This section lists the key sequences for the following menus.

•Main Menu and Shortcuts (Alternate Keypad Mapping X)

•During Message Menu and Shortcuts (Alternate Keypad Mapping X)

•After Message Menu and Shortcuts (Alternate Keypad Mapping X)

Main Menu and Shortcuts (Alternate Keypad Mapping X)

While listening to the Main menu, press:

Key(s)	Task
1	Send a message
2	Hear new messages
3	Review saved and deleted messages*
5	Change setup options
81	Find messages from a subscriber*
82	Find messages from an outside caller*
83	Find messages from all outside callers*
*	Exit
#	Repeat menu
0	Main menu Help
*Not available on some systems.

During Message Menu and Shortcuts (Alternate Keypad Mapping X)

While listening to a message, press:

Key(s)	Task
2	Skip to message body
3	Pause/Resume
4	Increase volume*
5	Rewind message
6	Fast-forward
7	Decrease volume*
8	Slow playback
9	Fast playback
#	Fast-forward to end of message
*Not available on some systems.

After Message Menu and Shortcuts (Alternate Keypad Mapping X)

After listening to a message, press:

Key(s)	Task
1	Save/Restore as saved*
12	Play message by number (saved messages only)
14	Play previous saved message
16	Play next saved message
2	Forward message
23	Replay message
3	Delete
4	Save/Restore as new*
5	Rewind
6	Save as is
7	Reply
#	Cancel or back up
*Not available on some systems.

Phone Menus for Alternate Keypad Mapping S

This section lists the key sequences for the following menus.

•Main Menu and Shortcuts (Alternate Keypad Mapping S)

•During Message Menu and Shortcuts (Alternate Keypad Mapping S)

•After Message Menu and Shortcuts (Alternate Keypad Mapping S)

Main Menu and Shortcuts (Alternate Keypad Mapping S)

While listening to the Main menu, press:

Key(s)	Task
3	Review saved and deleted messages*
4	Change setup options
5	Hear new messages
6	Send a message
81	Find messages from a subscriber*
82	Find messages from an outside caller*
83	Find messages from all outside callers*
9	Exit
#	Repeat menu
0	Main menu Help
*Not available on some systems.

During Message Menu and Shortcuts (Alternate Keypad Mapping S)

While listening to a message, press:

Key(s)	Task
13	Forward message
14	Call the subscriber*
15	Play previous saved message
17	Reply
2	Rewind message
22	Skip message body
3	Delete
4	Fast-forward
5	Skip message, save as is
7	Save/Restore as saved*
8	Skip to message footer
#	Fast-forward to end of message
*	Pause/Resume
*Not available on some systems.

After Message Menu and Shortcuts (Alternate Keypad Mapping S)

After listening to a message, press:

Key(s)	Task
13	Forward message
15	Play previous saved message
17	Reply
2	Rewind message
22	Replay message
3	Delete
42	Reply to all
44	Call the subscriber*
5	Save as is
6	Save/Restore as new*
7	Save/Restore as saved*
8	Deliver e-mail/fax to fax machine*
9	Play message properties
*	Cancel or back up
*Not available on some systems.