Cisco Unity Unified Messaging User Guide (With Microsoft Exchange), Release 4.0(5)
Accessing Cisco Unity by Phone and from Your Computer

Table Of Contents

Accessing Cisco Unity by Phone and from Your Computer

Accessing Cisco Unity by Phone

Accessing the Cisco Unity Assistant and Cisco Unity Inbox


Accessing Cisco Unity by Phone and from Your Computer


This chapter contains two sections:

Accessing Cisco Unity by Phone

Accessing the Cisco Unity Assistant and Cisco Unity Inbox

Accessing Cisco Unity by Phone

Do the procedure in this section to access Cisco Unity by phone. If you are logging on for the first time, see the "Getting Started: Enrolling on Cisco Unity" chapter instead.

To Access Cisco Unity by Phone


Step 1 Dial the applicable number to call Cisco Unity from your desk phone, from another phone within your organization, or from outside your organization.

Step 2 If you are calling from another phone within your organization or from outside your organization, press * when Cisco Unity answers.

Step 3 If prompted, enter your ID (usually your desk phone extension), and press #.

Step 4 Enter your Cisco Unity password, and press #.


Tip If you forget your phone password, use the Cisco Unity Assistant to change it.



Related Topics

Changing Your Phone Password, page 13-5

Setting Up Alternate Devices, page 13-3

Changing What Cisco Unity Plays When You Log On, page 14-4

Accessing the Cisco Unity Assistant and Cisco Unity Inbox

Do the procedure in this section to access the Cisco Unity Assistant and the Cisco Unity Inbox using your computer browser. If you experience problems viewing pages in the Cisco Unity Assistant or the Cisco Unity Inbox, confirm that your browser is configured correctly. See "Setting Up Your Browser to Access the Cisco PCA" section.

To Access the Cisco Unity Assistant and Cisco Unity Inbox


Step 1 Go to http://<Cisco Unity server>/ciscopca. (The URL is case sensitive.)


Timesaver You may want to bookmark the Cisco PCA URL, so you do not have to enter the web address each time you want to access either the Cisco Unity Assistant or the Cisco Unity Inbox. (You cannot bookmark pages for the Cisco Unity Assistant or the Cisco Unity Inbox.)


Step 2 Enter your credentials:

User Name

Enter the alias for your Windows domain account. (For example, enter tcampbell or enter tcampbell@<domain name>.)

If you enter the full path for your alias (i.e. if you include the domain), you do not need to complete the Domain field.

Password

Enter the password for your Windows domain account.

If you cannot remember your Cisco PCA password, contact your Cisco Unity administrator for assistance.

Domain

Enter the name of the domain in which your Windows domain account resides.

If you entered a full path for your alias in the User Name field, you do not need to enter the domain name here.


Step 3 Under Options, check any or all of the following fields so that you do not have to re-enter your credentials the next time you log on to the Cisco PCA:

Remember User Name

Remember Password

Remember Domain

For security reasons, you may wish to enter some or all of your Cisco PCA credentials each time that you log on, especially if you share a computer with others. (Depending on how Cisco Unity is set up, the above options may not be available to you.)

Step 4 On the Cisco PCA Home page, click the Cisco Unity Assistant or the Cisco Unity Inbox link.

When you are ready, click Log Off in the top right corner of the navigator bar.