Cisco Unity Unified Messaging User Guide (With Microsoft Exchange), Release 4.0(5)
Changing ViewMail Options

Table Of Contents

Changing ViewMail Options

Using ViewMail to Change the Sound That Notifies You of New Voice Messages

Setting Up Automatic Voice Message Playback

Specifying a Preference for Saving Sent Voice Messages

Customizing ViewMail for Low Bandwidth


Changing ViewMail Options


You can use ViewMail options to save disk space by specifying how you want the messages that you send saved, and to improve performance and sound quality when using ViewMail in a low-bandwidth deployment. You can also change the sound that notifies you of new voice messages and set ViewMail to play messages automatically when you open them.

This chapter contains the following sections:

Using ViewMail to Change the Sound That Notifies You of New Voice Messages

Setting Up Automatic Voice Message Playback

Specifying a Preference for Saving Sent Voice Messages

Customizing ViewMail for Low Bandwidth

Using ViewMail to Change the Sound That Notifies You of New Voice Messages

You can choose the sound that notifies you at your computer when new voice messages arrive in your Outlook Inbox. This option is available only if your computer has multimedia speakers.

To Change the Sound That Notifies You of New Voice Messages


Step 1 On the Outlook Tools menu, click ViewMail Options.

Step 2 In the ViewMail Options dialog box, click the Notification tab.

Step 3 Choose notification options.

Step 4 To preview the sound for an option, click the corresponding speaker icon.

Step 5 To change the default sound for an option, click the corresponding Browse button.

Step 6 In the Browse Files dialog box, choose a sound (WAV) file, then click Open.

Step 7 When the ViewMail Options dialog box reappears, click OK to save your changes.


Setting Up Automatic Voice Message Playback

With automatic playback, your voice messages begin playing as soon as you open them in your Outlook Inbox. Without automatic playback, you use the Media Master control bar to play voice messages.

To Change Automatic Voice Message Playback


Step 1 On the Outlook Tools menu, click ViewMail Options.

Step 2 Click the General tab.

Step 3 Check or uncheck the Play Voice Automatically check box.

Step 4 Click OK.


Specifying a Preference for Saving Sent Voice Messages

When your Outlook Inbox is set to save copies of sent messages in the Sent Items folder, a copy of each voice message that you send by using ViewMail is also saved. To save space on your hard disk, you can set ViewMail to save only the message headers and not save the message recordings. (A message header includes who the message was from, when it was received, the subject, the importance and sensitivity, and the size.)

To Save Only Voice Message Headers


Step 1 On the Outlook Tools menu, click ViewMail Options.

Step 2 Click the General tab.

Step 3 Check the Keep Only Message Header in the Sent Items Folder box.

Step 4 Click OK.


Customizing ViewMail for Low Bandwidth

If you play recordings through computer speakers when using ViewMail in a low-bandwidth deployment—for example, with a slow modem or in a branch office—customize ViewMail download messages before playing them to improve performance and sound quality.

To Set ViewMail to Download Messages Before Playing Them


Step 1 On the Outlook Tools menu, click ViewMail Options.

Step 2 Click the Playback tab.

Step 3 Check the Download Audio Before Playing check box.

Step 4 Click OK to save your changes.