Table Of Contents

Accessing and Using Cisco Unity Connection Administration

Accessing and Exiting Cisco Unity Connection Administration

Cisco Unity Connection Administration User Interface

Using Cisco Unity Connection Administration Help

Finding Records in Cisco Unity Connection Administration

Providing Feedback

Accessing and Using Cisco Unity Connection Administration

---

Cisco Unity Connection Administration is a web application that you use to do most administrative tasks, including specifying settings for users, and implementing a call management plan.

See the following sections:

•Accessing and Exiting Cisco Unity Connection Administration

•Cisco Unity Connection Administration User Interface

•Using Cisco Unity Connection Administration Help

•Finding Records in Cisco Unity Connection Administration

•Providing Feedback

For procedures on configuring the browser on the administrator workstation, see the "Configuring the Browser on an Administrator Workstation" chapter.

Accessing and Exiting Cisco Unity Connection Administration

The first time that you log on to Connection Administration, you use the user name and password for the default administrator account that the installer specified for the account during installation. Later, you can use the user name and password for any additional administrator accounts that you create.

By default, a Connection Administration session is set to time out after twenty minutes. You can change the session timeout setting on the System Settings > Advanced > Connection Administration page.

To Log On to Cisco Unity Connection Administration

---

Step 1 On a remote computer, open a browser session.

Step 2 Go to https://<Cisco Unity Connection server IP address>/cuadmin.

Step 3 Enter an applicable user name and password, and click Login.

To Exit Cisco Unity Connection Administration

---

Step 1 In the Cisco Unity Connection Administration title pane, click Logout.

Step 2 Exit the web browser.

---

Cisco Unity Connection Administration User Interface

The Cisco Unity Connection Administration interface is divided into four areas.

Navigation pane	Located along the left side of the interface; contains links to the Connection Administration pages. Click the name of the page to display it.
Title pane	Located across top of the interface; contains an FAQ link, a Feedback link, an About link, and the Log Off link. The title pane also offers a Navigation menu that you can use to browse to other Cisco applications. Click the name of the application from the Navigation list, and then click Go. Depending on the application, you may be required to log on.
Title bar	Displays the name of the page and, if applicable, the name of the record displayed on the page. For example, on the Edit User Basics page for a user with the alias GreetingsAdmin, the title bar reads "Edit User Basics (GreetingsAdmin)." The right side of the title bar also shows the navigation path of the page, as it relates to other pages in the category. You can click a page in the navigation path to go that page.
Page	Where Connection data is entered and displayed. The page name appears in the title bar at the top of the page.

Using Cisco Unity Connection Administration Help

To access Help, click the Help menu at the top of a page in Connection Administration, and select one of the following:

Contents

Opens a new browser window, and displays the home page for the Cisco Unity Connection Help system. The links in the left pane of the Help window allow you to access all topics in the Help system—including topics in other Help systems (as applicable to the suite of applications on the Connection server).

This Page

Opens a new browser window for the Connection Help system. The right pane of the window contains Help for the current page in Connection Administration. To learn what values can be entered or set in a field for the page, click the Field Definitions link to access an alphabetical listing of all fields in Connection Administration. The left pane of the Help system shows the book and location for the Help topic that is displayed on the right. Use the PDF link to review the book in PDF form.

To learn more about the Connection Help system—including instructions on how to search Help, click the Using Help link at the top of any Help page.

Finding Records in Cisco Unity Connection Administration

A record is the group of settings or collection of data for an individual user, class of service, call handler, or other Cisco Unity Connection entity. For example, a user record contains the user account data.

Cisco Unity Connection Administration lets you find records based on search criteria that you enter. As a best practice, do not use wildcards such as * in search strings. When you want to find a user or contact, use Begins With, Contains, or Ends With to match part of a string, or leave the search string blank to return all results. Connection will attempt to match wildcard characters within the field you are searching; if no objects contain such characters in that field, no results will be returned.

You can use the navigation buttons at the bottom of the search results table to move between pages and the Rows Per Page setting to display 25, 50, 100, 150, 200, or 250 rows per page. Connection saves your Rows Per Page setting, so that on subsequent logons, you will receive the same number of results per page for this search page.

To Find a User Account

---

Step 1 In Cisco Unity Connection Administration, click Users.

Step 2 On the Search Users page, in the Search Results table, click the user alias to display the user account.

If you do not see the user alias listed in the Search Results table, continue with Step 3.

Step 3 In the Find Users Where search fields, indicate whether to search by Alias, Extension, First Name, Last Name, or Display Name. You can further refine your search by setting additional parameters such as Begins With or Ends With. Enter the applicable characters to search for, and click Find.

Step 4 In the Search Results table, click the user alias to display the user account.

---

To Find Other Types of Cisco Unity Connection Data

---

Step 1 In Cisco Unity Connection Administration, go to the applicable Search page.

Step 2 If the applicable record is listed in the Search Results table, click the record name to display the record.

If you do not see the record listed in the Search Results table, continue with Step 3.

Step 3 In the search fields, indicate the search parameters, and enter the applicable characters to search for. Click Find.

Step 4 In the Search Results table, click the record name to display the record.

---

Providing Feedback

We welcome your feedback about Cisco Unity Connection.

To Submit Feedback About Cisco Unity Connection

---

Step 1 Click the Feedback link on the title pane of Cisco Unity Connection Administration.

Step 2 In the form that opens, enter any information that you want to send to us.

Step 3 Click Submit.

---